This was an ok hotel; not bad, not great. It was very convenient for arranged tours, as NG&E tours start here and all the meals are here. People staying at other hotels had to walk here for everything.
I had reserved one of the new/superior rooms and also requested one on the 1st floor. When I arrived, a lady who spoke no English put me in an older room. I tried to explain to her that this was not what I reserved but had to wait until an English-speaking person arrived. For reference, the older rooms appear kind of dirty, the fixtures are all old and the bathroom is super tiny.
As it turns out, she put me there because it was the 1st floor, but I was certainly not going to accept a downgrade (when I pre-paid for an upgraded room) just to be on the lower floor. I wound up in a much nicer room on the 2nd floor, as she insisted nothing was available on the 1st floor. But I was later fairly annoyed by this as the room directly below me on the 1st floor was empty (you can see nearly the entire room through the windows when the curtains are drawn). But I was not about to repack and unpack again so I let it be.
The newer room was nice and housekeeping did an excellent job each day of cleaning up all the beach sand in the shower, which is an inevitable mess here. The food was ok; not great, but edible. The eating area was mostly outside, so bugs did tend to be an issue, which was not fun. The one small indoor area was ok for dinner, but I was told by staff that inside was for employees only during breakfast and lunch. Yes, they kicked me out to eat with the bugs so they could sit in comfort, which was kind of annoying.
A couple of the other staff there were very nice and accommodating though. Caroline, a very sweet lady from Great Britain, was especially helpful. But many of the others appeared disinterested.
And I should mention all the noise at night, which made it extremely difficult to sleep. Roosters were crowing and dogs barking. A tour guide on another island later told me it was illegal to house roosters and chickens in residential areas. So I am not sure why this hotel has done nothing about it, as I see many reviews here with the same complaint. There was also a family living outside my room below who had a small child that screamed quite loudly every morning as the mother walked him down the block…every morning. I began to wonder what was wrong down there. I guess he was the back-up alarm to the dogs and roosters? ;O) Poor kid.
So it was not the worst place, but not great either. The island is quite lovely though so just enjoy the surroundings.
- Official Description (provided by the hotel):
- Hotel San Vicente Galapagos is dedicated to provide the highest quality of service and comfort to each and every of its guests. We like to complement your visit to the Galapagos as perfect as possible. We are proud to say that Hotel San Vicente has become one of the most popular of the Galapagos hotels on Isabela Island, which we believe is due to our standard of excellence and personal commitment to our guests. From our Galapagos hotel you can arrange a variety of land tours that are sure to leave you breathless. The natural beauty of the islands will amaze you while you enjoy a comfortable and superior service from the friendly staff of our Hotel San Vicente Galapagos. ... more less
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- Also Known As:
- Hotel San Vicente Galapagos Galapagos Islands/Isabela, Ecuador