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33 - 38 of 159 reviews
Reviewed August 8, 2017

We went there during July 2017 bought package 3 days 2 nights from Facebook at the beginning we tried to get more information from Bangkok office and then Ranong Office but not success. When we checked in at Koh Payam, front officer could not tell us anything and let us contact salesperson by ourselves because we would like to change from staying 1 night on island and 1 night on mainland to 2 nights on island. Front Officer could not tell us about details of the program.

Date of stay: July 2017
  • Trip type: Traveled with friends
    • Rooms
    • Cleanliness
    • Service
3  Thank Nirayaman P
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2017

In the off season this side of the island is the nicer one but not during the season.
The resort has a very low quality service towards foreigners and thai's
No fruits available during our stay (only Lime) Strange for a tropical island
Breakfast was below hostel standards
Rooms where dirty (especially bathrooms)
Restaurant closed before 8pm (no more staff working after that)
Bad attitude from staff in the resort (always saying they are tired and do not want to work anymore)
No management at the hotel

Room tip: Far away from staff quarters
Date of stay: May 2017
  • Trip type: Traveled with friends
    • Location
    • Rooms
    • Service
4  Thank EricP1336
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed May 12, 2017 via mobile

This resort is located right in front of the beach and mangrove garden. The resort is interesting in term of location and design. Our room is s1 and s2, beach front bungalows. This 2 bungalows are connected; therefore we got a bigger space on the rooftop.

Room and the whole resort is well designed. Peaceful and well blended to the local. Staffs are friendly and helpful. Few weaknesses I can mention are:

1. breakfast buffet is limited in term of choices.
2. My bungalow is smell like pee. I did complain this issue to the resort. They tried to fix the problem; however, the smell still with us all night.
3. Clean of bed sheet can be improved.

In conclusion, i like this resort. Please be aware that weekend can be very noisy and annoying.

Date of stay: May 2017
Trip type: Traveled with family
Thank Noom-Noom
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed April 27, 2017

You arrive by boat and from the end of the ferry have to walk with your luggage to the pick up at the beginning. A cart takes you to the reception. We were a bit early and the room is available at 2.00 pm, which is fair enough. But the only place to sit is in the restaurant and at the pool where you are exposed to too loud elevator music.
The layout of the resort is really beautiful with villa's in a mangrove area that is flooded with the tides. That must be said. But we had a villa a bit on the outside near a generator. Noisy, so no quiet place for relaxing. The room is OK, but no cupboards, no bath tub. There is a small but empty refrigerator. The veranda has two mini chairs but even in a comfortable chair the noise made it impossible to sit outside. The water on our side was smelly, dirty and contained garbage. The other side was cleaner.
Breakfast is below what you expect for this level of resort. It also finishes at 9.00 and I am not a boy scout. There is a lot of staff, all male who do their jobs, but hey guys, did your house burn down? Did your wife run away? We are in the Land of the Smiles!
The restaurant menu is OK and the food up to standards but everything closes at 9.00 pm! The pool is small, almost no shade and around the pool not many places to sit comfortably. And then this elevator music coming from loudspeakers in the trees will prevent any nap, relaxed reading or even listening to your own music. Who thinks of this?? With the presence of the harbor and village I did not trust the sea to be clean enough.
So, all in all I would absolutely not call this a luxury resort. With proper management it easily could be though.

Room tip: avoid the generator area (like L7)
Date of stay: April 2017
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank DickZe
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed April 11, 2017 via mobile

I booked for a lagoon room and a standard room at the THB 3,500 and THB 4,000. However , the service we received was just like from 2 stars hotels or Bangalos. The rooms are well decorated and the location is perfect but the service from staff is below from the expectation.( The lagoon view is depended on the water tide . I could not see the water below my lagoon during my stay and the local people said the tide will get high to all lagoon 1-2 days in some month) Staff are not eager to help. We had to ask or order them instead. The room amenities as shower jel and shampoo are not sufficient to use for 2 times shower. No body lotion, toothbrush , bathrobe,comb coffee set available in room . The buffet line for breakfast is not meet the 3 stars hotel stands. There are less selection of foods and drinks ( only coffee tea milk water and orange juices)when compared with others 3 stars hotel. The staff do not even serve the coffee to guest.
So i just say that the money we paid is not worth for what we gain.

Date of stay: April 2017
Trip type: Traveled with family
3  Thank treesukonj
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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