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“Terrible experience”

Kura Hulanda Restaurant
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Restaurant details
Good for: Romantic
Dining options: Reservations
Rochester (Upstate), New York
Level 4 Contributor
29 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Terrible experience”
Reviewed February 13, 2013 via mobile

For our first night in Curacau, we tried Kura Hulanda at the lodge near our great dive company, Go West divers in Westpunt. What a huge mistake. This was not a good experience for our first Curaçao meal.

We got there before 6:00 and were told the restaurant opened at 6:00. We ordered a drink and the. Attendee half ignored us for about 5 minutes as there were about 3 other parties there keeping him busy. At 6:10 we went to the restaurant to find that no, it did not open until 6:30. Back to the bar where you could hardly see the ocean with all the hut roofs.

At 6:30 we made it down to the restaurant and watched the sunset. All the front tables were reserved for Lodge guests on this Monday night. The second row were tables for 4. So we sat in the last row.

It took over 45 minutes to get our quesadilla and salad appetizers. There was very little attention by the numerous wait staff during this time, so I guess one drink was all they wanted to serve. We were starving. Both were ok but not outstanding. From this time it took another hour to get our dinner. We were about to walk out when dinners finally came. Again, ok meals but fairly overpriced. Again no attention from wait staff.

After our meal we walked up to the terminal and asked to be checked out ( everyone else we saw did the same thing ), of course the "service charge" tip was already included so it seemed like they could not care less about providing service.

With one of the absolute best restaurants down the street with outstanding service and food (Landhuis Misje), or Sol Food which gets positive reviews for casual fare, you would have to be ignorant to eat here ( like we were).

Helpful?
3 Thank rtfette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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158 reviews from our community

Visitor rating
    27
    46
    41
    26
    18
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Canton of Zurich, Switzerland
Level 6 Contributor
258 reviews
121 restaurant reviews
common_n_restaurant_reviews_1bd8 130 helpful votes
“Worst service ever.”
Reviewed January 24, 2013

My husband and I went to the Kura Hulanda restaurant for lunch, and were shocked at the horrendous service at the restaurant. Although I asked 3-4 times, no one brought us a glass of water until after we were done eating. We would have liked to get a cocktail, but no one bothered to take our order. My husband ordered soup and they did not bring a spoon for about 20 min after the soup came out. To make it worse, the "bowl" of soup was <1/2 cup. I ordered the tuna salad and it was just crummy iceberg lettuce with a few pieces of fish. I think these 2 items were over $30 USD.

  • Visited January 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank snsmith27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
Level 3 Contributor
17 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“An average hotel restaurant with impeccable service”
Reviewed January 21, 2013

We dined at the KH in Westpunt. The view and setting were gorgeous, the food only so-so. We had to send back two bottles of wine that hat turned-not their fault (it is the tropics) but just be ware!

Visited January 2013
Helpful?
Thank Medea13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oshkosh, Wisconsin
Level 6 Contributor
105 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 144 helpful votes
“Struggled to give a 3”
Reviewed January 16, 2013

Gave a three as bartenders tried hard. Ate there three times (not a lot of choice at Westpunt during the week) on our 12 day stay. Bar food was average (at best). Ate there New Years buffet. I think $60 a person. WOuld have been great, but they were SO unprepared for a crowd. Waited in line for 20 minutes for pasta - at a buffet. Once we were parked at our table, we were forgotten. No water or drink refills, we had to go to the bar to get them filled.
The bartenders made this place. They tried REALLY hard and were fun.

Visited January 2013
Helpful?
Thank dianeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
Level 4 Contributor
35 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“AVOID”
Reviewed January 2, 2013

This place is awful - food is horrendous, wait staff is simply imcompetent and the time it takes to get an order incorrect is frankly remarkable.

Visited December 2012
Helpful?
1 Thank Jonathan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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