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“Run ragged” 3 of 5 bubbles
Review of Winstons Pizza - CLOSED

Winstons Pizza
Cuisines: Italian, Pizza
Dining options: Late Night, Lunch, Dinner, Delivery, Highchairs Available, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff
Restaurant details
Dining options: Late Night, Lunch, Dinner, Delivery, Highchairs Available, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff
2 reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Run ragged”
3 of 5 bubbles Reviewed February 3, 2013

Went to the restaurant with friends who hadn't been before. The two waitresses were really pleasant but were totally run off their feet! It was a busy Saturday night and I don't know how the management expect to provide a good service with just the two staff waiting on. To start with the glasses were dirty with strange looking black marks inside each of them. After placing our orders the waitress had to return several times to advise us that several items weren't available. At 7pm on a Saturday evening you would them to have well stocked cupboards! The first 2 courses arrived in good time however the desserts took ages but by this time the restaurant was packed and it was clear that the kitchen couldn't keep up with the demand. In fairness we weren't charged for the desserts when we queried the length of time it was taking for them to arrive. Overall an ok experience but the music was too loud and the service too hit and miss due to a clear lack of staff. Needless to say not a good impression on my 2 friends who were first time customers and who will not be returning any time soon! Hope the management appreciate the 2 young waitresses.

    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank MrandMrsAS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

167 reviews from our community

Visitor rating
    45
    26
    19
    22
    55
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
St Helens, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 3 helpful votes
“not very good.”
3 of 5 bubbles Reviewed January 31, 2013

We was in for a carvery on Sunday. When we arrived there was a long wait for the carvery. Once we where told to go up we where left pondering on carrots, parsnips, peas and sweetcorn. We choose beef which was very fatty and tough to eat. Overall this was a very appalling carvery and we will not be returning until this changes.

  • Visited January 2013
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
3 Thank john k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wigan
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“'' Cold uncooked carvery''”
2 of 5 bubbles Reviewed January 28, 2013

My wife and I arrived for carvery about 12.40 sunday and told to wait for a while as food was still being prepared ,when we went to be served noticed turkey was uncooked as it was still pink and after chef poked his finger in the meat told to put back in oven for another 30 min leaving a choice of two meats so we made do and proceeded with our meal.When we started to eat to our horror the potatoes and veg were cold the waitress did not want to know and in the background Jim i''ll fix it was playing .I would never visit again more atmosphere better service at the local petrol station across the road.

  • Visited January 2013
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
2 Thank fife1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Great service shame about management”
2 of 5 bubbles Reviewed January 24, 2013

Me and my husband went for a meal after work today!
After seeing how the management spoke to the waiters and waitress I would never visit again! So rude and speaking on the phone on restaurant floor I think is very rude in front of customers!
After asking the waitress if we could give a tip by card the very rude management shouted across the room and said "NO WE CAN'T accept tips on card!!!!
But the service from the waitress were amazing happy friendly and made us feel welcome food was brilliant! Just shame about the RUDE man who needs to respect his staff and customers!!
After working in the restaurant business for many years I Would NEVER visit again after the rudeness from the management

    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
1 Thank Nicolabaynes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manchester
Level Contributor
14 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Great restaurant”
5 of 5 bubbles Reviewed January 24, 2013

Lovely atmosphere and fabulous food. Nothing is too much trouble. The drink selection is great and using a taste card made our mid week visit very cost effective. Give it a try !

    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank travelx01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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