My wife and I planned to spend three nights at the hotel, but on arrival were greeted with the news that there was a problem with the hotel water system. This meant no use of washing facilities or flushing of toilets etc.
Despite various promises that the problem would be fixed within a few hours and / or the fire brigade come to fill the tanks, we were still without water in our room on the second morning and cancelled our reservation for the third night of our stay.
We formed the impression that this was an ongoing problem.
This spoiled what could have been an enjoyable weekend, as despite the rather tired room, the service was friendly and efficient, the dinner in the restaurant excellent, the grounds and location beautiful, plus the added bonus of staying in an hotel that accepts dogs.
We would recommend this hotel, if the water supply could be guaranteed.
- Official Description (provided by the hotel):
- Beautifully set in twenty acres of Northumberland countryside and overlooking the Derwent Valley, Derwent Manor offers the warmest of welcomes. With its country house ambiance, elegant decor and professional team, this is the ideal venue for business and leisure guests alike. Derwent Manor boasts 48 spacious en-suite bedrooms , doubles, double x doubles and suites many with stunning views over the Northumberland countryside. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Derwent Manor Hotel Allensford
- Best Western Northumberland
- Best Western Hotel Northumberland