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“A pleasant overnighter”

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Best Western Derwent Manor Hotel
Ranked #1 of 1 Hotels in Allensford
Certificate of Excellence
Reviewed May 9, 2013

Arrived without booking on a Saurday night as we had been let down by another hotel. Alhough they were full booked in the hotel (not surprisingly) the very pleasant man on reception found us a ground floor "cottage" across the car park. This consisted of a lounge area with TV, settee, table and chairs. Through a galley style kitchenette to a bedroom with ensuite off. The bathroom needed a complete refurbishment with bad tiling and botched repairs. For £97 it included breakfast in the hotel which was very good. We also ate dinner in the restaurant which again was quite adequate costing £84 with wine. To be honest we were just very grateful to find anywhere reasonable to stay on a Saturday night.

  • Stayed: April 2013, traveled as a couple
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1  Thank carriefie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul M, General Manager at Best Western Derwent Manor Hotel, responded to this reviewResponded May 15, 2013

We do try our best , do come back soon and book one our excellent packages.

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1,058 - 1,064 of 1,457 reviews

Reviewed May 8, 2013

We booked a special deal with this hotel where we got a 3 course meal, bottle of wine and Bed with full English Breakfast. The offer is fantastic at only £85 for the night for a double room. The rooms are very clean, food and staff are lovely and the surrounding area has a lot to offer. Give it a try!

  • Stayed: May 2013, traveled with friends
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Thank patcol
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Paul M, General Manager at Best Western Derwent Manor Hotel, responded to this reviewResponded May 15, 2013

Many people do, and keep coming back see you soon.

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Reviewed May 7, 2013

We stayed at The Manor booked through a "deals" website. We were not too sure what to expect and as we drove up the long bumpy drive, past a broken window we were slighty worried. However the welcome , wonderful suite with patio door onto a large balcony (a complimentary upgrade) and good food showed first appearances can be deceptive. The sun shone, the food was excellent and we were well entertained at dinner by a gent in a party who complained about every morcel (without cause we thought). The staff dealt with him in a friendly and professional manner, well done. We woke to a beautiful sunny morning with rabbits and a deer strolling across the fields outside our window followed by a hearty breakfast. The staff were all so helpful and friendly. Just repair the window!

Room Tip: The suite is the size of a small apartment with great views.
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  • Stayed: May 2013, traveled as a couple
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Thank davefaxman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul M, General Manager at Best Western Derwent Manor Hotel, responded to this reviewResponded May 8, 2013

Right Window has been measured will be repaired Friday so please do come again and check, and yes the view is lovely .

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Reviewed May 6, 2013

Recently had an excellent stay at Derwent Manor.

As others have mentioned the quality and value for money with the dinner, bed and breakfast deals are really good.
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Arrived at the hotel to complimentary toasted teacakes and hot chocolate in t he bar which was a nice touch. Have been here a few times and each time have experienced feeling totally relaxed and comfortable from the second we arrive thanks to the surroundings and friendly staff.

The only slightly negative aspect of the stay was a mix up with the rooms on check in which meant me having to move to a different room from the one I was first given but the staff were very apologetic about the error.

The rooms themselves are very nice. Big in size, well maintained, comfortable beds and great views of the countryside. In response to those criticising the tvs, yes they're dated but have a good enough picture and sound and were fine to watch. I understand the hotel is slowly upgrading to wall mounted flat screens and I would personally prefer this to be a longer process rather than upgrading them all straight away and needing to increase their tarrif to pay for it!

The pool and sauna facilities are really good. The size of the pool was perfect in allowing quite a few people to relax or swim as they wished, and the view from the jacuzzi is lovely! It would be nice to see the changing faciltiies a bit more private.

As ever the restaurant couldn't be faulted, from the range and quality of the food, to the nice atmosphere, to the attention to detail and friendly service from the staff. A lot of thought obviously goes into the menu for the evening meals.

Breakfast is all made from good quality products and made to order so is hot and fresh when it is served to the table.

Finally I really like the fact check out is at 11am unlike a lot of hotels where it is 10am. This allows you to have a leisurely morning and breakfast without feeling a need to rush around or get up too early.

In summary another excellent stay. Derwent Manor should be proud of what they do. Look forward to coming back soon.

  • Stayed: April 2013, traveled with family
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Thank Lee R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul M, General Manager at Best Western Derwent Manor Hotel, responded to this reviewResponded May 8, 2013

Thanks for a a great review call again soon.

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Reviewed May 4, 2013

Booked for a weekend with friends, very friendly staff made to feel very welcome, upgraded to a suite without even having to ask,nice touch.Suite lovely, spa facilities great, enjoyed a swim before TEACAKES AND HOT CHOCOLATE ,mmmmmm, walk in grounds before evening meal.Head waiter came to table to make sure everything was ok it was ,meal was beautiful,ended evening in bar with a couple of drinks.Breakfast was served to your table,to be honest would have preferred buffet style but heh,certainly going to book again, well done Derwent.....

  • Stayed: April 2013, traveled as a couple
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Thank cameron121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul M, General Manager at Best Western Derwent Manor Hotel, responded to this reviewResponded May 8, 2013

Thanks for the comments , sorry no buffet breakfast we like to do it fresh. Look forward to seeing you soon .

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Reviewed May 4, 2013 via mobile

We stayed here with a groupon voucher wasn't sure what to expect but was thrilled overall. We were greeted at desk and received a very friendly welcome. Our room was spacious and clean although tv was old and too low to floor we had to lift it onto a table to be able to see it in bed. We headed straight to pool which was nice and clean and we were pleased to see you could purchase alcohol to enjoy in jacuzzi we tried to do this but were told we could only have water even though signs stayed they sold alcohol and on the way out there was a fridge in reception with it in !! We had our evening meal here which was nice enough and service was great all staff were really friendly and kind absolute credit to the hotel ! We had a few drinks after which weren't too expensive considering it was a hotel and really enjoyed our time cooked breakfast was average to be fair looked like it had been sat on hot plate all morning but Buffett was really lovely and large selection again breakfast staff were great ! We have booked to return on another special offer as we thought was worth price so I'm hoping our stay is just as good, if so we are seriously considering booking our wedding here as the grounds are beautiful and if the staff are still as great I'm sure every effort would be put into a wedding here. Looking forward to returning !!

  • Stayed: April 2013
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Thank Hangerbed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul M, General Manager at Best Western Derwent Manor Hotel, responded to this reviewResponded May 8, 2013

Delighted you had a great stay sorry you could not get a drink in the pool area will check why, Breakfast is done to order , do give our sales team a call and we will be delighted to talk through your wedding event.

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Reviewed May 4, 2013

Stayed for a one night deal which included hot chocolate and toasted teacake on arrival, a three course evening meal with wine and a full english breakfast before departure, all of which was of a good standard.

Could not fault anything , great open countryside views from room was a bonus. Good value for money and would go back.

Maybe the only downside was high prices at the bar but after wine with meal not really a problem.

  • Stayed: March 2013, traveled as a couple
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Thank chattymam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul M, Manager at Best Western Derwent Manor Hotel, responded to this reviewResponded May 8, 2013

Delighted you enjoyed your stay , sorry our Bar prices are standard hotel not pub or club prices , glad you enjoyed your stay.

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Additional Information about Best Western Derwent Manor Hotel

Address: | Allensford, Allensford DH8 9BB, England
Location: United Kingdom > England > Northumberland > Allensford
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Allensford
Price Range: $77 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Derwent Manor Hotel 3*
Number of rooms: 47
Official Description (provided by the hotel):
Beautifully set in twenty acres of Northumberland countryside and overlooking the Derwent Valley, Derwent Manor offers the warmest of welcomes. With its country house ambiance, elegant decor and professional team, this is the ideal venue for business and leisure guests alike. Derwent Manor boasts 48 spacious en-suite bedrooms , doubles, double x doubles and suites many with stunning views over the Northumberland countryside. ... more   less 
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Also Known As:
Best Western Derwent Manor Hotel Allensford
Best Western Northumberland
Best Western Hotel Northumberland

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