We've met up with the same friends at the Boat Inn before (usually in the restaurant upstairs) and its always been friendly, busy and the food has been good. The bar and bistro were all but empty when we arrived so no-one was rushed off their feet but no-one rushed to look after us either - with the exception of one lady, bar staff seemed either distracted by chatting or bored.
Anyway, we were with friends, had a table booked in the Bistro and it was by the window, the radiator was lovely and warm and we could see the water, perfect!
We waited for half an hour to be served, then went to find someone to be told we had to order at the bar. We don't mind that but it would have been helpful if someone had welcomed us and told us the routine, showed us through to our table, checked we had cutlery and menus - we had to go in search of all of these ourselves. The three roast beef dinners we had were served with nice vegetables but the meat was very poor, the vegetarian nut roast was really bad. To be fair, we were asked if we had enjoyed our meals and we said that we had.
Overall really dissapointing - such a pity because the setting is so ideal.
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