After seeing in a magazine the outside view of the Knysna Castle, pictured with the beautiful surroundings, we made a reservation for 3 nights. At the price, we were expecting what one is accustomed to in that range. At no stage were we told to expect no electricity, brown bath water, old and grubby bathrooms, a window that falls out when you try to open it and an extremely uncomfortable bed. Sure, the views are great, but we also like to be comfortable in our room (which by the way, can't lock). Once our disappointment was voiced to the disapproving hosts, we were eventually promised a refund. Unfortunately though, there were insufficient funds in their account and afer following up on a daily basis (once having the "gentleman" of the house rudely drop the line) we eventually got a refund a week later. If rustic, semi-dilapidated and old furniture is your thing - all viewed by candlelight and finished off with brown bathwater - hey, you'll love it!
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- Also Known As:
- Knysna Castles Hotel Noetzie