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“Very poor”
Review of Harts Head Inn

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Harts Head Inn
Ranked #1 of 4 Giggleswick B&B and Inns
Certificate of Excellence
Hampshire
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Very poor”
Reviewed January 9, 2013

This place is very poor. feels like it is about to go bankrupt with paint flaking off, television in my room not working, no wireless connectivity unless you stand at the top of the stairs, shower that points at the wall not the person and after a 5 hour drive to get there they are too busy to cook me a meal. at £40 for the night it isn't worth losing sleep over - probably worth £25 to £30. Think faulty towers and this is a close fit. Welcome to Yorkshire.

Room Tip: Probably good if you are walking, need a warm room and hot breakfast
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  • Stayed January 2013, traveled on business
    • Value
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Helpful?
3 Thank idmills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara R, Owner at Harts Head Inn, responded to this review, January 11, 2013
I am sorry you didnt enjoy your stay and can assure you we take all customer comments very seriously. I was unaware that you had a problem with your television or your wireless connection but have taken steps to rectify the problem. The night you stayed we had a very busy evening in the dining room with 2 xmas parties booked who had pre ordered their meals and so the kitchen were busy with their orders when you enquired about food. We did offer a later time for dining which unfortunately was not acceptable for you I am very sorry that you had this problem but in the circumstances it was the best we could do.
Kind Regards
Barbara Reynolds
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176 reviews from our community

Traveler rating
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    53
    20
    9
    5
See reviews for
23
65
7
8
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Any
English first
leeds
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 4, 2012

Having booked for a party of 12 people to stay at The Harts Head Hotel on a bed and breakfast basis not one of us could find a single fault with the any aspect of our stay - the rooms, the food, the atmosphere, the welcome - in fact from the moment we arrived to the moment we left we felt straight at home. The staff were all cheery, helpful and polite. The rooms were spotless, warm and welcoming. The food (both evening meal and breakfast) was excellent. Indeed it is a Hotel we have all earmarked or an early return!

Room Tip: We were fortunate to have the large room in the annex which had a massive newly done bathroom and th...
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  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank julie b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara R, Owner at Harts Head Inn, responded to this review, November 5, 2012
A lovely review to read, thank you very much! We are so pleased that you enjoyed your stay and hope that the other members of your party had a similar experience. Hopefully we will see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stoke-on-Trent, United Kingdom
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 30, 2012

I booked a room at The Harts Head Hotel at very short notice and was delighted to receive such a pleasant and courteous confirmation of my booking. Even my offer of a deposit via credit card was not wanted.
Upon arrival, the young barman welcomed us and without delay showed us to our room which we found to be comfortable and clean. Once unpacked we went down to the lounge and took advantage of trying an excellently kept range of local ales before ordering our evening meals.
The two blackboards, on which the menus were displayed offered a very good range of food including some very tempting 'specials'. From out starters right through to the last course, we thoroughly enjoyed a superbly cooked meal. Retiring to the warmth of our bedroom we both had a fine nights sleep in a most comfortable bed.
Breakfast was served in the dining room and offer us a wide choice of fresh fruits, yoghurt and cereals. The full English that we chose to follow was well cooked, delicious and hearty.
Upon paying our bill, the landlady worked out that we would find it quite a bit cheaper to pay for our stay by adding the meal and drinks to our bill separately rather than us paying more as our original request was for BB&EM. Such honesty is so nice to find. Thank you.
We would have no hesitation in recommending this hotel to anyone who wished to stay in this part of the country.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Martin J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara R, Owner at Harts Head Inn, responded to this review, November 5, 2012
We're delighted that you enjoyed all aspects of your stay and we are particularly pleased you enjoyed your selection from our new menu! Regarding the money, we will always be honest with our customers when we spot something such as the detail you mentioned as we think it's only fair. Hope to see you again when you're next in the area!
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Great Ayton, England, United Kingdom
2 reviews
Reviewed October 14, 2012

The Harts Head Inn is a very well presented public house, clean and well managed by Barbara and her staff, a homely friendly atmosphere, a pleasant terraced beer garden at the rear, complete with a play area with lawns, castle and slide for the littleys.
Barbara is well known for her generousity by holding events (including Folk singarounds, every 1st Friday of the Month) and giving donations to charity.
I have never had the pleasure of staying for B&B but maybe the time will come and I know I won't be disapointed, having had many nice meals there.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Peter C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara R, Owner at Harts Head Inn, responded to this review, October 21, 2012
Thank you for your kind words in regards to our atmosphere and food. We hope to see you again soon when maybe you can try our accommodation!
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Lancaster, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 1, 2012

Mix up with a double booking when we arrived for one nights stay whilst walking the ribble way but the landlady sorted it out quickly and kindly gave us complimentary drinks for the minor inconvenience. Food and service was excellent, particularly as it was a busy saturday night.Breakfast was hearty and delicious.
On payment of our bill the following morning, the landlady advised us that no charge was being made for our evening meals as a further gesture for the minor mix up when we checked in and she also even reduced the room prices by a few pounds.Misunderstandings can occur in any business but the polite and friendly way in which she dealt with us is a shining example of how to deal with a problem and I would have no hesitation to recommend this hotel to any traveller.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Alan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara R, Owner at Harts Head Inn, responded to this review, October 8, 2012
Thank you for your kind words, we are delighted that you thought our food and service made up for the mix up on arrival! We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, United Kingdom
Level Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed September 18, 2012

Group of 6 guys doing the Three Peaks Challenge stayed here for 2 nights. From the initial telephone booking through to checkout we had an excellent service from the landlady, Barbara. Nothing was too much trouble, from requesting an early breakfast through to providing an after hours evening meal. Rooms and bathrooms were comfortable, clean and spacious and we would warmly recommend staying here at this lovely non commercialised and homely feeling establishment.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Lind012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara R, Owner at Harts Head Inn, responded to this review, September 21, 2012
Many thanks for your kind remarks it is much appreciated, hopefully we can welcome you again in the future. Regards Barbara.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Farnham, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 4, 2012

Only one night but very comfortable. Made to feel welcome like old friends when we arrived and with a good selection of real ales to choose from. Good home cooking which sent us to sleep like logs. Bedroom in the annex very comfy and went to sleep to the sound of the church clocks melodic chimes. Excellent breakfast and the whole place had a cosy feel about it. Thank you Barbara, we will be back!

Room Tip: Ask for a room if available in the main building as it would save you from walking to the annex if i...
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  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank david w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara R, Owner at Harts Head Inn, responded to this review, September 6, 2012
Many thanks for your kind comments, we look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Harts Head Inn

Property: Harts Head Inn
Address: Belle Hill, Giggleswick, Yorkshire Dales National Park, Settle BD24 0BA, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Yorkshire Dales National Park > Settle > Giggleswick
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 4 B&Bs / Inns in Giggleswick
Price Range (Based on Average Rates): $
Hotel Class:4 star — Harts Head Inn 4*
Number of rooms: 7
Official Description (provided by the hotel):
Nestled amidst the stunning Yorkshire Dales, yet close to Settle and the A65, this historic owner-run Inn offers delicious homemade food, cosy log fires and free Wi-Fi and parking. Boasting a privileged position within the delightful village of Giggleswick, and with the scenic beauty of the Yorkshire Dales right on its doorstep, the inn is perfectly positioned for those wishing to explore the area. Independently owned and managed, guests can always expect a warm, personable welcome and a wonderful home-from-home atmosphere. Each of the 9 en-suite guestrooms are comfortable, inviting and come complete with everything one could need for a stress-free night's sleep. They offer a choice of Single, Double, Twin and Family rooms all of which feature free Wi-Fi access, flat-screen TV, comfy bedding, hairdryer and tea and coffee making facilities. ... more   less 
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Also Known As:
Harts Head Hotel Settle
Harts Head Inn Giggleswick, Yorkshire

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