My group and I had a fantastic time at this cottage. Very clean, wonderful views, lovely setting.
However the service after my trip has been terrible. I accidentally left behind a pair of glasses. I telephoned the office 2 hours after I had left (once I was back in the midlands). 4 weeks later and 4 phone calls later, I have had no returned item, no returned phone calls as promised several times.
I would have returned to the cottage later in the summer with my family but after having to pay out several hundred pound for new glasses, unfortunately I will not be recommending this cottage to anyone else.
I stayed here with friends as a birthday treat. We were not disappointed. Spacious, comfortable and beautifully decorated. A great place for bird watching and watching the world go by. I'm not sure if parking in the summer may be a bit tricky as there is only one allocated parking space, but the house sleeps 8?
The master suite is amazing and the steam shower is a great start to the day! There is an amazing sound system, but unfortunately we couldn't get it to work. iPod docking station is a nice addition and excellent that there is wifi access, as mobile phone signal is patchy.
The only reason I've given it 4 stars and not 5 is because I think the kitchen could have been better stocked. In other high end self catering homes I've stayed in, washing up liquid, dishwasher tablets, and kitchen roll etc has been left in a welcome pack , but here there was nothing here. The rental company leave t towels. Everything in the kitchen is excellent quality, but a few more utensils would've been handy. However, all these things are small inconveniences compared to the beauty of the house and it's surroundings. I live locally, but will definitely come back for a long weekend again.
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There is absolutely nothing to criticise about the accommodation, it's perfection. Super clean, excellent equipment, tasteful decor, lots of space inside and out, Riversmead has got it all.
The only reason why our rating is 4 is that at the beginning of our holiday there was a problem with the boat we had booked to go with the accommodation but we were given a satisfactory replacement by the agency, Riverside Rentals. Despite the initial stress due to the double booking of the boat we had a wonderful time and would love to return for another holiday.