We stayed here as part of our anniversary en route to another hotel for the next day. Our requirements were quite low, we just wanted somewhere we could relax after a day shopping in Canterbury with a few drinks in a nice country pub and a decent meal and good nights sleep. However, there were so many small things wrong with the place that it was a rather unhappy stay.
The welcome on arrival was one of indifference really from staff rather than the friendly welcome you would expect. The rooms were nice and spacious however the décor was a bit muddled. You could see what they were going for but it was as if they ran out of money half way and just dumped some random objects in the room, with what was like two dentist chairs in the corner. The tv had no remote, apparently they were getting stolen (!!!!) so were all removed!
The bathroom though was in a terrible state and hadn't been cleaned for a while. Skidmarks in the toilet and half used shampoo bottles in the shower basin as well as general dirtiness.
The bar area looked nice on arrival but lacked atmosphere and we pretty much sat on our own in our coats as it was so cold. The restaurant area at the back had more atmosphere but was again cold and we asked to move seat as near the windows were very cold.
I had the soup which was just like dirty water, fortunately when I showed this to the waitress she was equally as disappointed and we didn't have to pay for our the starters. The main was nice and the cheeseboard really good quality.
The worst part of the stay was the noise throughout the night and early morning. We were both constantly woken up and had a terrible night sleep. The walls must just be too thin and even when we went to bed the night before we had to leave the tv on as the noise from a pretty much empty bar was keeping us awake!
For half the price then all of the above would have been acceptable but paying the amount we did then it was a big disappointment!
- Official Description (provided by the hotel):
- Welcome to our homely little slice of Kent. The Grove Pantry Pub is an old Georgian manner sitting on The Great River Stour in the middle of the Stodmarsh Nature Reserve. The Georgian manner is now our very own pantry pub with pigs, goats, chickens, pheasants and quails all in our gardens and helping us to be proper country folk. Our menu is brought to you by our very own forager chef who trawls the countryside each season to bring you fresh ingredients. If our chickens are up to it the eggs on your full English will be freshly laid and collected that morning and if you cant quite polish the breakfast of don't worry Lily and Pickle our pigs will eat the left overs except for the bacon naturally. If you are naughty during your stay the team might rope you in to helping pick the fresh veg, herbs and fruit from our garden or feel free to volunteer and you might get a free slice of cake. But don't forget there is loads to be seeing and doing in the local area including boat trips chartered from the pub and pleasant walks around the nature reserve that boasts some very rare birds and beautiful panoramic views of the marsh and river. Don't expect a glitzy spanking hotel but expect loads of character, lovely old rooms with all the facilities you need to spend a weekend in the country with the added benefit of a short hop to the beach or Canterbury itself. The pub has its very own pantry area where you can pick and choose items made by the team, we have open fires and stoves, plenty of comfy chairs, a menu to make your mouth water, ales racked up on the bar and some scrumptious wines. The rooms are big and airy in that typical Georgian fashion, each is individually styled and has its own bathroom. All rooms have large sash windows overlooking either the river or across our front garden into the nature reserve. oooh! ... more less
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- Also Known As:
- The Grove Ferry Hotel Upstreet