My family and friends just came back from this place and we're a little bit dissapointed. Here's why :
First and foremost, the online inquiry and reservation is a joke and whoever is responsible for replying is not doing a good job for the resort. I was only asking basic question whether the accomodation we need is available or not so that we can finalize our plan and yet no answer was provided. Just a so-so generic email that contains no substance for my inquiry. If they can not afford to reply properly to a basic inquiry then they better remove the online inquiry/reservation options because it's only irritates people.
The only saving grace was the nice lady named Sally whom I talked to when I called them after several days of waiting for response from that useless online inquiry.
We booked the Pagoda for a very pricey 30k per night excluding the entrance fee of 300 pesos per person. The place is not worth the price - the rooms are small, the AC are old and not cooling the small room enough, the toilets are dingy and smelly. Plus there were lots of mosquitos.
The Pagoda is good for 35pax but given that we're only 21 pax, we thought that maybe we could be afforded even a small discount like the 200 pesos entrance fee for a 4 year old girl. But no, they have something else in mind!
When we requested for blanket and towels, they told me that we have to pay rental for the towels. Geezzz, if this not greediness then I don't know what it is. They only wave the fee for the towel when i protested.
And oh, we were also told that we have to pay 500 pesos if we want to use the basketball court during the day or 1,500 pesos during the night. Or 1000 pesos if we ever touch the karaoke machine sitting in our living room.
But thanks to the nice scenery, at least there is something positive I can talk about.
So, would I come back to this place? Based on our experience I think not. Would I recomment this place to my friends? Maybe, but I have to be very cautious.
- Also Known As:
- La Virginia Hotel & Resort Mataas Na Kahoy, Batangas