By far the worst ever service I have ever experienced in a beach resort in the Philippines. I would encourage everyone to shy away from this resort. We stayed here overnight on 1st September 2012. We booked three big rooms. One room is occupied by my family and the rest for the other relatives in our group.
We left early to catch the flight back to Hong kong but the rest of the group remained to settle the bills. The next day we called Manila to check up on them. We were flabbergasted when we learned that they had been charged P350 each for two missing old towels and slippers, we didn’t even know we had in our room.
I believe in our haste to head back to Manila airport we probably misplaced the old and worn out towels in the pool or canteen.
Now why would charge us with things that have been misplaced and definitely still within the vicinity of the hotel and therefore still with them. My relatives offered all their bags to be opened and checked to prove that we never took any of these old things that they indirectly suggested we did? And the slippers? We did not even know they provided ones as we didn’t see any.
We never even used their shampoos, soap because we brought our own towels, toiletries, shampoos, conditioners soap, slippers etc.
We have been to the best resort in the Philippines and even overseas and we never, in all honesty, taken any items which are new and considerably better. Just recently, my family spent a week in bohol beach resort and the service is top notch coupled that with a lot of freebies such as welcome drinks, breakfast and lunch etc and you will understand its business is thriving.
In comparison matanbungkay hotel beach resort is zilch, nada, zero. No wonder, with all the information available on the net, I only heard about this resort on that particular day when my sis-in-law informed me.
Matabungkay Hotel Beach Resort is old, dilapidated and poorly maintained. They don’t even provide a welcome drinks and newspaper. The wi-fi they advertise is only available in the lobby. And the Cable TV? They switch it off at midnight !
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- Also Known As:
- Matabungkay Beach Resort And Hotel
- Matabungkay Beach Hotel Lian
- Matabungkay Beach Resort & Hotel Batangas/Lian, Philippines