We were very disappointed with our stay and would not return. The rooms we had were very cramped and access was gained via steps into the attic which would only suit the fit and able.One room smelt very heavily of cigarette smoke and it had not been properly vacuumed prior to our arrival. The other room we had was built into the roofspace and gace very little headroom for anyone of average height. A cupboard built into the roofspace and not properly screened from the rest of the roofspace had rat droppings inside !!
The food was adequate. The decor is very very tired and the whole place needs a facelift to bring it up to date.Too many heavy patterns and fake brass. To make matters worse we were overcharged and when we tried to speak to the manager we were fobbed off and told we would not be charged until the price was agreed. We were then charged the inflated amount as soon as we had left.The much promoted restuarant appeared to be a carvery and we did not see anyone using it in the evenings.
All in all a huge disappointment and wish we had chosen elsewhere for the amount we were charged.
- Official Description (provided by the hotel):
- Nestling in the pretty village of West Runton discover the natural beauty of the small coastal Norfolk village of West Runton, it is in an ideal place to stay for playing Golf, Horse-riding, Fishing, or enjoying beautiful country and coastal walks with nearby bird watching facilities ... more less
- Reservation Options:
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- Also Known As:
- Dormy House Hotel West Runton, Norfolk