It was a late decision to go to the new forest and what didn't help was my birthday always seems to fall on half term, but after checking on line we decided to phone to make sure that suitable accommodation was still available. Got through ok and the booking lady was very helpful and this lead to what I believed was a really good deal of dinner bed and breakfast in one of their Crown rooms.
When asked about any comments I wished to add, I mentioned about some reports about a noisy pump and that it was my birthday, so a quiet room was added to the booking information
I would advocate going for the larger room, which is good size and has all of the right facilities plus was very clean, but the room we had (5) is very dark due to the large ever green trees in the neighbours garden which was a little disappointing.
It is also over the bar, which wasn't a problem for us but it could be if there was a function on. It was also none too warm, not helped by the high ceiling and we had to resort to a back up oil fired radiator, but even then it struggled. Our final third night was ruined by what I think is a central heating pump being left on all night - it was finally switched off at 6.00am!
Bed was very comfy and both dinners and breakfasts where very good The £25 per head dinner allowance was very welcome as the food isn't the cheapest but one cannot dispute the consistent quality although a batch of coffee left allot to be desired, but when we checked out the cost was knocked the bill, not because of the very poor coffee (which I admit I did not complain about and also did not drink) but because we had such a poor last night.
This immediate response was very welcome.
Staff where very polite, cheerful and helpful and as can be seen will provide some form of compensation if things do not go to plan, will try and mitigate the problem.
I see no reason why we would not go back, I'd just be picky about the room as clearly the pump item has not been resolved and this is a problem which the hotel does need to resolve.
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- Also Known As:
- Moorhill Hotel Ringwood
- The Moorhill Hotel
- Moorhill House Hotel Burley, New Forest National Park Hampshire