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“Don't rush your food”
Review of Papalina - CLOSED

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Papalina
Cuisines: Mediterranean, Israeli
More restaurant details
Restaurant details
Dining options: Dinner, Reservations, Seating, Waitstaff
Description: New kosher Israeli restaurant trying to cook in a Brazilian style
London
Level Contributor
175 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 108 helpful votes
“Don't rush your food”
Reviewed July 16, 2012

Yes we have eaten here a couple of times. The first with friends the second time alone. One has to know how this works. If you want the a la carte then fine. Otherwise you pay a fixed price (£25) and eat as much as you can. However the cheaper cuts (sausage, chicken wings etc) come out first and are plentiful. On our first visit we 'didn't know the ropes' and although fairly conservative our friends filled up on the cheaper cuts and then told the waitress we had all finished. I left feeling somewhat less than replete.

We tried again on our own and this time the experience was much better. There was no steak (only available a la carte) and they forgot to bring round the lamb (until we reminded the waitress).

Like most restuarants of this ilk, there are too many tables to crowded together and too noisy. The price and 'eat as much as you can' brings out the noisy young who to be polite 'make their presence felt'. This is thus not a restaurant for a special occasion. We may go again (with our son-in-law who has a phenominal appetite) but will not as a couple as overall I agree with the reviewer who classed this a 'Good but a little disappointing'.

  • Visited April 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
4 Thank LondonCitytraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

15 reviews from our community

Visitor rating
    7
    4
    1
    0
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Any
English first
London, England, United Kingdom
Level Contributor
215 reviews
138 restaurant reviews
common_n_restaurant_reviews_1bd8 139 helpful votes
“Great Shwarma!”
Reviewed June 25, 2012

Light, modern, clean. Great food and nice attentive service. We have been to Papalina several times, including Christmas Day and have never left dissapointed or hungry. Take away is excellent value.

Visited June 2012
Helpful?
Thank Clive G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Revolting food”
Reviewed April 23, 2012

To describe the food here as horrible, would be a compliment to the chef. This was amongst the worst food I have ever eaten.
I totally understand and respect that this restaurant serves Kosher food, but that is no excuse to compromise on taste and quality. The minumum amount of effort possible was given in the preparation of each dish, and the morose staff were about as vibrant as the food. There is no reason why the lamb, chicken & beef should be any less appetising that their non Kosher counterparts.
Also, for upwards of £35, I would have expected strips of steak rather than a couple of slices of warm, dry, tasteless roast beef. The only part of the meal I enjoyed was my glass of fruit juice! (And company)

In summary, If this restaurant doesn't up its game, I'll be surprised if its is still there by Chanukah

  • Visited April 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Ricky B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
74 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
“Good but a little disappointing”
Reviewed March 14, 2012

The restaurant was quiet when we arrived but became very noisy and this isn't helped by the non-absorbent surfaces which reflect rather than absorb sound. A couple on a neighbouring table moved to the other end of the restaurant to get away from a large group of loud men.

There are too many tables too close together. It was difficult to hear what my companion was saying because of loud conversations on other tables.

It wasn't a busy evening and the selection of meats seemed smaller than described by other reviewers. And even though our indicator was turned green up, we seemed to be ignored.

I got the impression that they were NOT cooking enough meat quickly enough as there were long gaps in the service.

I think a “service charge” should NOT be added to the bill but customers given the opportunity to reward good service individually. A blanket 12.5% does NOT provide any incentive to the staff to look after the customers.

  • Visited March 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Colonel_JB_Ormsby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
22 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Absolutely fantastic food, with phenomenal service!”
Reviewed February 17, 2012

Went here with a group of 4 friends. As soon as we were seated, the staff took our coats, and once we ordered what we wanted, the food started flowing! It was non stop food with pitta bread, various salads, chicken, beef, lamb, basically any meat you could ever think of! The service was the best I have ever had in a restaurant- the staff are so friendly, and extremely attentive. Will definitely be back there soon! Thank you to all the staff there! :)

Visited February 2012
Helpful?
Thank Avi186338
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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