3 of us visited this restaurant yesterday. Had to ask for table to be cleaned - although place was not busy. Had to ask about the 2 steaks/wine meal as it was not advertised in the venue. Mother in law ordered sirloin steak. Meal deal and wine when it eventually arrived was stone cold and Mother in law's steak inedible, mainly gristle and fat, for which she demanded a refund. No one came to ask if food was satisfactory. We have an excellent Chef and Brewer close to where we live in Northampton so expected a similar standard. Staff look demoralised and would suggest a change of leadership as there must be good reason why other restaurants in Ruislip are are full to overflowing whilst The Swan and Bottle is almost empty on a Saturday lunchtime. Will not be returning.
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