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1 - 6 of 127 reviews
Reviewed October 13, 2017

The worst hotel I've stayed in ever..

1. Poor breakfast (nothing to eat), breakfast area was always crowded with Chinese people so that to get a cup of coffee or even hot water you need to wait 10 minutes and stay in a long queue.

2. Only 1 cleaning per week was included (which is already nonsense compare to other hotels) and no cleaning AT ALL was really done during my 2 week stay. You need to carry waste by yourself to the street waste containers.

3. Far from Strasbourg and Entzheim Aeroport as well.. If you don't have car or bike it is quite a big problem.

4. Employees at the reception speak very poor English.

5. A lot of little issues in the room: bathroom door lock was broken, toilet paper holder was broken, empty shower gel bottle, no shower curtain and wrong floor level => water was not going directly to waste but everywhere in the bathroom, underpants were found from the previous inhabitants of this room.

I'm honestly don't recommend to stay here.. There are a lot of nice hotels with much much better service in nearby villages (for example in Obernai, Molsheim, etc).

Date of stay: October 2017
  • Trip type: Traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank fishmsk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 3, 2017 via mobile

Good things first:
+ it's very close to the airport, that was the reason why I booked it
+ the rooms look nice

BUT:
- the whole floor didn't have water on both evenings/nights when I was there!
- the fan in bathroom is running all the time, which is VERY annoying in the night
- my room wasn't cleaned during the two days

I definitely don't come back again.

Date of stay: May 2017
Trip type: Traveled on business
Thank Floohm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 4, 2017

My wife and I had to stay at this hotel a little longer than we intended to a family problem. However, this gave me a chance to write to fair review from observations and experiences over several days. Well, the hotel is near the airport - probably 5 or 6 minutes by car. Sounds good ? Hold on - the airport road leads straight to the motorway and the lady at the airport information desk told us the only way to the hotel is by taxi. Flat rate ? 20 euros ! The hotel seems to be on the edge of an industrial estate and in the middle of nowhere but if you walk for 5 minutes you will find a carrefour and carry on for a further 20 minutes will reach the delightful village of Entzheim. Well worth a visit. Back to the hotel though. Room was okay with a good bathroom and cooking facilities. However we stayed for 5 nights and the room wasn't cleaned once and neither were the towels changed. There is a picture in the lift showing a photo of what you can expect at breakfast. It must have been out of a magazine as my breakfast looked nothing like that. Everyday was hit and miss with each day different items of food running out and never to be replaced and this was an hour before breakfast closed. Save yourself some money and spend it in carrefour and make your own breakfast. This probably sounds negative more because of the amount of time we ended up having to stay. For a one night stop over you would probably be okay. One last thing, Strasbourg city centre is 45 60 euros each way in a taxi. However you can a bus and then change to a tram from a stop 5 minutes from the hotel and get into Strasbourg centre in about 30-40 minutes for about 5 euros a person round trip so if you don't have a car all is not lost !

Date of stay: March 2017
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
Thank Kevin J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2016

We stayed at this hotel as couple between 3 and 4 July with other guests of the tour group. The hotel is very far from city center. It is very hard to go back to city from here. As we were guests of the organized package tour we arrived late and left ealy to visit different cities and countries. But if we were just a couple and arranging our own trip this hotel would be too far from the city. There seems no other hotel or house around. The lobby is too small. Breakfast has no variaty. The receptionist worked as waiter in the breakfast hall and despite the lack of sign for guests to empaty their trays, we heard from the group that waiter shouted people as they didnt empty their trays. We would not suggest and stay at this hotel. The Rooms are clean and wide enough. Bathroom is good.

Room tip: Hotel does not worth to suggest.
Date of stay: July 2016
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Onur O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2016 via mobile

Stayed at this hotel before an early morning flight. The hotel is on a sparse industrial estate, but surrounded by fields, and only a short drive to the airport (~10min).

The receptionist was very friendly and helpful. Breakfast, parking and Internet are all extra, but reasonably priced. The room was clean and comfortable, if a little hot on the night I stayed.

Would use again, very reasonable.

Date of stay: September 2016
Trip type: Traveled on business
Thank Ujamaflip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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