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“Not so Golden”
Review of Golden Tulip Hail

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Golden Tulip Hail
Ranked #1 of 8 Hotels in Ha'il
Washington DC, District of Columbia
Level 6 Contributor
161 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
“Not so Golden”
Reviewed April 15, 2014

I stayed here one week for business. There are not many options in Ha'il, KSA. The hotel was VERY disappointing. The windows are shuttered so in your room you feel like you are in prison! The internet was unreliable and I changed rooms THREE times to try to find better wifi and still it was unreliable. I had work to do each evening and often had to go to the lobby area to get a decent connection. Buffet dinner and breakfast was adequate, more than enough to chose from. They serve wonderful dates and arabic coffee in the lobby each evening---very nice. Some of the rooms have been renovated. BE SURE TO ASK FOR A RENOVATED ROOM! Older rooms are very tired and dark. Note to ladies...Ha'il is a VERY conservative area in KSA. Be prepared to cover your head to avoide glaring looks.

Room Tip: Ask for a recently renovated room.
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  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WheelzUpGal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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48 reviews from our community

Traveler rating
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    2
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Turkish first
  • Any
English first
cairo
Level 6 Contributor
555 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 190 helpful votes
Reviewed February 21, 2014

i spent there 1 night , room was average but service was very good and fast , internet was free there and good speed , breakfast was good , but Dinner was little amounts , 5 minutes from airport , transportation is only 50 reyal , to airport , they provide you with private car , meeting room was average also , it need a new sound system

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yasserradwan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worcester, United Kingdom
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 25, 2014

Stayed here quite a few times for business mainly because it was the only option, there was some renovation work being carried out during the night which involved what sounded like hammer drills and angle grinders, whilst you're trying to sleep. Avoid the fried eggs for breakfast too, made me ill for 4-5 days before eventually having to see the local doctor!!

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ADB432
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Ha'il hotels

Riyadh, Saudi Arabia
Level 6 Contributor
568 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
Reviewed December 16, 2013

This is very good hotel ( of course comparing to other hotels in hail. The staff were very helpful especially samir, ahmed and the Bangali bill boy who was very helpful. The breakfast is quite good. I really recommend it to u

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heathcote
Level 5 Contributor
84 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed April 27, 2013

Had a terrible experience in November 2012 but manager promised an upgrade when (if) I came back so...
Arrived and the staff had been warned. Got the suite on 4th floor (406). Internet worked this time without interruption. Room clean enough but two a/c only one control - "use both makes the room too cold". Had to ask for an iron and board (twice). No tea/coffee making facilities in the room. Breakfast is very slanted toward local taste. Asked for fried eggs (what is poaching?) & they were served with the white not set.
Also the location is distant from any other food outlets etc so you are captive. This is my last trip to Ha'il just as plans are announced for another hotel close to the centre of town. Choices!!!

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jmjj3523
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria, Egypt
Level 4 Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed December 16, 2012 via mobile

Rooms are ok, service is good, breakfast is better than expected, stayed for three days and accepted my late checkout request
It also has a spa that no one knows about called Hcare, they offer most types of service

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tazzz85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado
Level 3 Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed July 6, 2012

I thought it would be a good hotel from the hotel chain series, but unfortunately was very much disappointed. they spend musch on decorating the lobby and forgetting the convenience of the hotel guest which by the way the one who is bringing income to them..!!. Smoking is everywhere... :(... and when I requested for a non smoking, they advised you would be lucky if your neighbours are not smoking... the room key card does not have the hotel details and room number as when you check in you would be tired and next day you are off to your business and will not remember the details of the hotel.... the room does not have tea/coffee feature, nor a comlimentary water bottle in the blasing hot season of Hail.. even the minibar does not include the water as part of their items, even next day it was checked nor replinshed by hotel staff... the bed mattress is awful, very soft and I always get up with back pain... windws are cloased with outside shutters, so you are not able to see even the streets, like a jail house... houskeeping is horrible, floors are not very clean nor the toilet floors.. when I asked for an iron and board, the guy came and when I opend the door he was talking on mobile and I waited for over 5 minutes until he finished while I was standing all the time in fornt of him... resturant food in the breakfast does not change, every day is same and not much variaty nor quality food..if you want to use steam room and spa, you have to go outside the hotel then turn right and walk even further.. I did not bother to ask if it was free or chargeable...not much impressed... there was a point capture scheme and when I asked the reception about the form as mentioned in their leaflet, they informed check with morning shift..when I did next morning, they said they never had it nor he knows anything about it and told to check the website.. by the way their wireless is very poor and hardly you et the signal....

Room Tip: if you are not smoker, do not bother to check in this hotel.
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  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Marwan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Golden Tulip Hail

Property: Golden Tulip Hail
Address: Madina Road, Ha'il 81451, Saudi Arabia
Location: Saudi Arabia > Ha'il Province > Ha'il
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 8 Hotels in Ha'il
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Golden Tulip Hail 4*
Number of rooms: 136
Official Description (provided by the hotel):
Standard Room: This air-conditioned room includes a double bed, a minibar, and a satellite TV. Junior Suite: This air-conditioned and spacious suite includes a living area with sofas. Executive Suite: This air-conditioned and spacious suite includes a separate living room and Royal Suite with two bed rooms One is King size bed and another one is Twin Bed with two bathrooms. ... more   less 
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