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“Business trip at Dumai”
Review of Grand Zuri Dumai

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Grand Zuri Dumai
Ranked #1 of 6 Hotels in Dumai
Jakarta, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Business trip at Dumai”
Reviewed March 30, 2014

I'm very delight when stay at Hotel Zurry and I will be back again. We hope get speacial price for regular customer. For regular customer should be guide to request anything. Wifi sometimes doesnot work it

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with grandzuri.com

Helpful?
1 Thank adecahyadi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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152 reviews from our community

Traveler rating
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    66
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Indonesian first
  • Russian first
  • Spanish first
  • Any
English first
Jakarta
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 27, 2014

Employees are helpful and friendly. Free wifi at every part of hotel. Good breakfast. Complete channel on the tv. Clean room. Very good for business travelers. great shower box and other facility. I stay only for 1 night

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RudyTjandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
86 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed February 25, 2014

In hot and dusty Dumai there is not a lot of choice. Grand Zuri is quite clearly the best hotel in Dumai, and quite possibly one of the best hotels on Sumatera. Rooms are modern, tastefully and well furnished and extremely comfortable, including the bathroom. Bathroom cleanliness is very good. International TV including BBC, very good dining room/restaurant off the lobby, etc.

Checkin always seems to be a messy time consuming affair. A lot of staff behind the desk, but not a lot of action. Nevertheless, once in the lift and up to the room, GZ is a very pleasant escape from the madness of Dumai.

This is an interesting town. Whilst it serves as a substantial shipping port it hardly features on any maps. It serves as the terminal for the Melaka ferry, and also the oil industry. It is not a pretty place, and with basically only one road into Dumai from Pekanbaru/Duri, there is little reason to come here other than for the ferry to Malaysia.

Room Tip: Any room at GZ is better than anything else in Dumai.
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  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
76 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed October 30, 2013 via mobile

I stay for 1 night only, very standard in bed room and breakfast but i find the employee very helpfull. When i need password to connect the internet they are waiting until finish.
I never find this service at another place. I was check in on 11.00pm and the receptionist looked so tired, but she give us the best service that she can do

Stayed October 2013, traveled on business
Helpful?
2 Thank Fnras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
3 reviews
Reviewed October 13, 2013

I believe most of the people staying in this hotel are business travelers. Of all the hotels available probably this is the best hotel in Dumai. Rooms are reasonably clean. But tough place for vegetarians as hardly anything on the menu. Usually i stay for a day or two and don't ever care about food. But this time i stayed for 1 week and had hard time. Laundry is poor as clothes were not clean and detergent used left very strong odor.
Having said that if in Dumai this is the best option.

Room Tip: Avoid lower floor room facing the main road due to noise
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vPandranki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
66 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed October 4, 2013

Probably one of the best hotels in Dumai with nice location. I like the location which is near to a famous restaurant. Hotel does not accept AMEX, so please ensure you have either MasterCard or Visa. Relatively good price. Breakfast is not good. Free WIFI available.

  • Stayed September 2013, traveled on business
    • Value
    • Location
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Helpful?
Thank Gopaltan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
68 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed September 16, 2013

This wasn't my first stay here, have stayed here probably 4 times and each time I stayed about 2 nights if I recalled correctly. The room was reasonable clean, good enough for business traveller who most of the time staying out of hotel, and they offer reasonably good Indonesian breakfast. I would like to suggest that they provide enough universal power adapter, I requested it upon checking in but don't get it until I checked out, and according to the front office staff, all have been taken out by the guest and they have limited units. Have also stayed at Grand Zuri Pekan Baru and would say they carry the same service standard.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HishamZarinaAnwar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Grand Zuri Dumai

Property: Grand Zuri Dumai
Address: Jln. Jendral Sudirman no. 88, Dumai 28812, Indonesia
Location: Indonesia > Sumatra > Riau Province > Dumai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 6 Hotels in Dumai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Zuri Dumai 4*
Number of rooms: 109
Reservation Options:
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