Just returned from 2 nights at Thurnham Hall wish we could have stayed longer! On arrival we were greeted by lovely receptionists who were very helpful during all our stay. Our studio appartment was excellent very spacious and very well equiped. Was dissapointed with check in time being 4.00 pm which we felt that we had lost our first day of our break. The cleaning ladies were cleaning our room at 3.30, my husband went to ask how they were getting on and was answered very rudely by one of the girls, my husband said to the girl that he was only asking a polite question and would have liked a polite answer, he was then very abruptly told to go away and not come back till after 4.00. On our first evening we chose to go out to the Stork for a meal and returned about 10.00 pm so decided to have a nightcap in the bar, it was completly empty, no atmosphere and the two bar staff couldnt be bothered to even speak to us, they took surlinest to a new level. 120 people staying there and only us 2 in the bar, WHY??? We had call to ask for the maintenance team, 2 men came straight away and they were brilliant, so different to what we had come across the previous evening, after telling them about the rudeness of the cleaning girl, they knew exacly who it was. On reflection we would certainly visit Thurnham Hall again but we would stay clear of the bar areas! We do know now that the bar and restaurant is franchised so it doesnt reflect on the Diamond club resort which is FIRST CLASS. The ducks on the duck pond is a lovely welcome when you arrive and yes dont forget to feed them!
- Official Description (provided by the hotel):
- Thurnham Hall is a 12th-century country house that stands proudly in a stunning estate of nearly 30 acres. Boasting an elegant Jacobean Great Hall, the resort combines the very best of old and new. All accommodations — whether you stay in the main house which retains a more traditional flavor, or at Thurnham Hall Tarnbrook where the courtyard retreats are complete with modern finishing touches — you’ll enjoy a quiet retreat on this grand medieval-style estate. Thurnham Hall's leisure center has a large swimming pool and extensive state-of-the-art exercise equipment, while the restaurant serves both fine and casual dining. ... more less
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- Also Known As:
- Thurnham Hall Hotel Thurnham
- Thurnham Hall England