Arrived with intention of eating, we had heard promising things in the past, however, hadn't been, hence visit. On entering we were not greeted by the young bar maid, she barely acknowledged us, no "hello", "how are you", nothing. It wasn't particularly busy, nor was she preoccupied with anything else. Once we initiated conversation and ordered our drinks we were informed we couldn't have one in particular as she couldn't reach the glass required...We thought this was an attempt at joking, alas, no- she literally couldn't reach the glasses above her and made no attempt to use another or use steps etc. So we changed our order to suit her- without apology might I add. We tried to make conversation- fruitless! Then we guessed how much it was, paid and were dutifully passed change, still without a word spoken so we worked out the cost ourselves. We were so horrified with the service we changed our minds about ordering food, left without finishing our drinks and went to The Plough a few miles away in Galgate- wished we hadn't bothered with The Fleece at all and shall advise our friends otherwise also. God knows where the Managers were- perhaps off or in the kitchen. However, doubtful would've made much difference speaking to him/her if this young lady was their choice of staff. Such a shame, being such a small local place, I wonder if we were more recognisable -ie from the village perhaps the service received from that staff member in particular would've been improved!
- Official Description (provided by the hotel):
- The Fleece inn is located just by the Forest of Bowland, area of outstanding natural beauty, yet just a couple of miles from the J34 M6 and a just a few minutes from Lancaster University and within easy reach of Lancaster, and the Lake District. The Fleece Inn dates back to the early eighteenth century as an inn for travellers. Full of original period features such as old oak beams and fireplaces etc. Comfortable beds, residents lounge with TV, music and internet access. Famous for award winning food drink and service. The Fleece Inn Dolphinholme serves food of the highest standard, prepared with the finest local ingredients and expertise - the menu always features many specials on the board. ... more less
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- Also Known As:
- The Fleece Hotel Lancaster