We too went here as the result of a Groupon voucher for afternoon tea and B & B. On arrival my expectations were momentarily lifted as the grounds looked very nice, however, on seeing the outside of the Hotel I reevaluated by expectations downwards - flaking paint on window frames, some sort of breeze-block barbeque in the corner of the building that looked unsightly and just a run-down feeling about the place. As no-one was present at the reception desk I hit the bell on the counter rather too violently and a very pleasant receptionist arrived, clearly used to being called in this way ! She gave us a very warm welcome to her credit and directed us to our room. We were in room 4 overlooking the grounds. Outside our room in the corridor We noted what looked like a folding bed pushed behind a spiral staircase which had black & yellow tape across it to prevent access, but it looked unsightly and thoughtless. In our room I noticed a balcony outside but also dozens of cigarette butt-ends that previous occupants had obviously lobbed out of the windows. Why have they never been cleared up ?
The bed had no mattress cover which made us slightly queezy and the decor looked tired and dated. The bedroom curtains were 6" too short, the shower curtain needed bleaching and there were tiles in the bathroom that needed re-grouting (or does that black mould offer a rustic charm ?) The afternoon tea was ok although my pot of tea was insipid despite squeezing the life out of the teabag inside. We decided to eat out in the evening so drove out to Alton for a very nice curry. In the morning we enjoyed a nice "full English" breakfast although it would be nice if perhaps fresh fruit, plain yoghurt & muesli could also be offered as an option instead of just packets of Special K, Cornflakes & Co Co Pops.
In view of the Hotels Lithuanian links they are missing an opportunity to capitalize on this - why not offer Lithuanian menus as an interesting alternative ? This is a Hotel that could be so much better and as previous reviews have mentioned it just needs some cash injection, TLC and training to turn it into something that could be quite special.