We recently stayed at Top Meadow following a family member's wedding reception being held at the venue.
We arrived on Saturday around 12.30pm to be told that our room was ready but there was a problem with our shower but this would be fixed.
We then went to our room to find your basic motel room with not much décor and your standard bed, wardrobe, TV and work desk along with Tea/Coffee facilities. All fine but very basic.
The bathroom was very basic as well with just a shower (which was broken), sink and toilet. I am please to advise that the maintenance team did come and fix the shower in the afternoon though but it would have probably been better to have it repaired prior to our arrival as it was a 2 minute task of just replacing the hose.
Now we come to the huge let down part of the stay - the breakfast service!!! The lady that was running the breakfast room clearly missed the training day on customer service, everything seemed such a big effort to her and the way she spoke to customers was nothing but rude. She seemed like she didn't want all these paying customers coming to breakfast and any small request was met with a rude blunt response - it's all fine taking peoples money for bookings but its a completely different story when providing a service. If you don't want customers then do not take their bookings
Some customers had been served orange juice but when others asked for orange juice they was told that there wasn't any - she obviously didn't realise we was all family and was speaking about how she had told the first people that she had to hide the orange juice out of the back because it was like 'Fawlty Towers here'.
Then when we questioned where our breakfast was because guests that had arrived 15 minutes after us had received theirs, we was met with a very rude abrupt 'It's coming' whilst storming off to the kitchen.
It doesn't take much to run a breakfast room and handle small requests with a bit of a smile but this put a very sour ending to the stay!!
I wouldn't recommend this to friends or family and would definitely advise on finding an alternative accommodation nearby if you are attending an event here.