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“Sorrentos Italian Restuarant”
Review of Sorrento

Sorrento
Ranked #3 of 80 Restaurants in Upminster
Certificate of Excellence
Cuisines: Italian
More restaurant details
Restaurant details
Dining options: Reservations
Description: Traditional Italian
Reviewed July 7, 2012

We loved it at Sorrentos. The food was amazing, the staff charming who worked extremely hard to a packed house. Would definitely go back!

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1  Thank Kryponut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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145 - 149 of 151 reviews

Reviewed June 9, 2012

The restaurant was booked by our friends. 7 of us met for a reunion lunch on Friday 8th June. Including 2 friends who were visiting UK from Australia. Have to say the food was outstanding. The prawns in Piri Piri were out of this world. I have never tasted better. All the starters and main courses were cooked to perfection and all 7 meals arrived together and were hot. Waiter and owner very friendly and nothing too much trouble. They clearly understand Customer delight. I have no hesitation in recommending this restaurant. I just could not find anything that didn't match total satisfaction.

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2  Thank Broadsword23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 24, 2012

fantastic food brilliant service, friendly atmosphere

3  Thank rpg2xx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 9, 2012

Firstly you cannot fault the staff nor the ambiance it was great. However the starter of Scollops
wrapped in bacon were poor the bacon was so over cooked it was nearly black. Surely the chief knew what he was sending out. The main course was very good but again slightly over done (veal) and hidden under the sauce. The rest of the meal was enjoyable and we had a great evening so not much drunk as driving, the house white and red are without doubt stunning as
I love my wine. Tell the chief to take more time as without doubt this is a restaurant that could be
up in the class of ll Principle

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1  Thank martinovich_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 15, 2012

We recently visited Sorrento's - Upminster and came away very disappointed. On the plus side, the food was good. The negative experience came solely from the service. We were seated then waited 1/2 an hour without even being asked if we wanted drinks - i had to ask for a wine menu, we were then left again........and again i had to call the waiter over to give our drinks order. After receiving the wine we were then neglected again! and yet again i had to call a waiter over to order our food. In all it was an hour before we placed our food order, by now it was 10pm and we were very hungry. We then waited a fair while between courses. My partner and i are not opposed to waiting, if a restaurant is busy, but we were simply neglected and that's totally different. Two tables either side of us, that arrived after us, were served, they ate desert as we just received a starter. They had wine poured - we had to pour our own etc etc. We paid £35 per head for a 3 course meal (no coffee, drink included) and whilst this is not particularly expensive, in this climate it is not cheap either, overall our meal was £100.... To top it all off, when we paid we did not leave a tip, understandably - i called over the Manager to explain that we hadnt left a tip as we were unhappy about the lack of service, the Manager then seemed to find the following statement a reasonable excuse for this lack of service '' At £35 per head this is alot cheaper than we would normally charge'' I would have received better service at a Wimpy..... So for £35 per head we should expect poor service?? needless to say we wont be returning or recommending Sorrento's - a shame...

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3  Thank L B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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