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All reviews bat cave howler monkeys hot water the reserve entrance gate an early start jungle lodge mosquito net who cares visit calakmul limited menu archaeological site no air conditioning jungle feeling nature walk small pool other travelers
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Reviewed November 23, 2017

The USP is that it is nearly in the middle of nowhere but sited by the entrance gate to the 60Km (1½ bumpy jungle drive) to the Calakmul archaeological site, a tedious enough journey without additional driving, given you’ll need all the time you have available at the extensive ruins.
There is a cost ($) to this advantage. (There are cabanas 2 Km away for travellers on a tighter budget).
The cabins are set closely together under the dense jungle canopy making it slightly gloomy.
Our arrival coincided with a power failure which fortunately was reconnected an hour or so after dark and the cabins are well lit.
Biting insects are prolific so keep spraying! Rooms are well protected by netting so generally bug free and very clean, complete with hot water, good toiletries and a lively bed.
Inevitably there’s a pervasive dampness to everything - it’s the jungle!
Usually I have no absolutely no problem with reusing towels but since nothing dries in this environment a fresh dry towel the next day would have been appreciated.
Pleasant pool to chill out in between - or during - torrential downpours.
Given the circumstances the restaurant provided an adequate, if limited menu (not everything on the menu was available) and it’s impossible and probably unfair to point the finger with certainty, but after two consecutive meals one day, and one the following night, both our digestion systems had some unsettled issues overnight.

If you’re staying anywhere in this vicinity check out the extraordinary billion bat evacuation from their sinkhole cave for their nightly feed around dusk.
The endless vortex as they silently rise up is astonishing.
The bonus of a profusion of fireflies after dusk rounds off the magical, if smelly, event!
Located around Km 106 from the highway.

  • Stayed: October 2017, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank gazinho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 23, 2017

This is the only real choice for an overnight stop before a visit to Calakmul. It's a quirky hotel but nicely done. The rooms are basic but comfortable, surrounded by forest and forest noises, quite different to most hotels. The hotel restaurant is the only choice if you're staying here, it's a little expensive but good food in a lively atmosphere. The staff are friendly and the place is well-managed. The internet is virtually unusable but for one night, who cares ? It's a good place to stay before an early start to Calakmul, and also well placed for a sunset trip to the BatCave nearby.

  • Stayed: August 2017, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank carlovrimini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 5, 2017 via mobile

The hotel is at the entrance of the road to the Calakmul ruins. It is an eco friendly hotel with different cabins. The cabins have no windows just mosquito nets. We found it a bit scary at night, but you are directly in the nature. No air conditioning just a mosquito net. A guard checks the property during the night so don’t get scared. The staff is friendly, the rooms we had to get used to. There is 1 restaurant and only cash is accepted.

Stayed: October 2017, traveled as a couple
Thank Jbps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2017

The houses are placed at greater or lesser distance to each other in a somewhat gloomy looking jungle. Of the construction, the houses are the best thing we have seen in Mexico. They are rustic, covered in traditional Mexican style with lots of wood and palm leaves. The special is that there are no disks. Instead, large surfaces with mosquito nets are provided, to allow through the air. Therefore, one needs no air conditioning. However, sounds are not held. During the day, it is usually very quiet. You should have earplugs at night - there are cicadas and howler monkeys. The food was alright, just the waiter had a bit unfriendly. There is also a small clean swimming pool.

  • Stayed: July 2017, traveled as a couple
    • Location
    • Rooms
    • Service
Thank Jens U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cangar, Manager at Hotel Puerta Calakmul, responded to this reviewResponded August 7, 2017

I am very sorry you feel this way about your stay at this hotel. It is not a box hotel with windows, tv's and internet in every room. You come here to disconnect from all of that. The whole concept of the hotel is so that people can feel the jungle but with more comfort. The great majority of the guests that stay with us is to hear these sounds. They even hope to be woken up in the middle of the night or early morning by the howler monkeys. To see them, or the ocelated turkeys, agoutis, coati mundis... Sometimes, between the howling and all the insect sounds, it can be very, very loud. But then again, that is why you would want to stay here.

This jungle is definetely not what we envision when we hear jungle. There are various types of jungles. This is not the lush, palm and vine filled jungles we see in the movies. In reality, it is a lot more like a forest, till you start waling in it and it is almost impossible to make your way through without a machete.

The staff is very friendly, if you speak to them in Spanish. They are very timid. But they will do their utmost to make your stay here pleasant. I do not know what you mean by "The special is that there are no disks".

Again, we are very sorry this has not been a good experience for you. When you travel, if anything is wrong, you should always mention during your stay so the staff can try to correct it while you are there.

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Reviewed August 3, 2017

Special place imho, the bungalows are comfortable with 2 queensize beds and ceiling fan.
Breakfast is great (try the chilaquiles with egg).
Also there is a swimmingpool in the middel of the "jungle" wich makes it special.

Room Tip: There is one bungalow with poolview.
  • Stayed: July 2017, traveled with friends
    • Value
    • Cleanliness
    • Service
Thank Pieg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cangar, Manager at Hotel Puerta Calakmul, responded to this reviewResponded August 7, 2017

It is very rare someone comes 2 times to this part of the world. 3 times... This has to be a special region for you. I am very happy you also enjoyed staying with us. For me, this whole area is vey magical.

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