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“Worst Service on Earth”
Review of Debliz Hoteles

Debliz Hoteles
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Debliz Hoteles
Ranked #25 of 25 Hotels in Campeche
Las Vegas, Nevada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Worst Service on Earth”
Reviewed March 22, 2011

Called this hotel two weeks prior to trip to confirm their listing as PET FRIENDLY. They confirmed YES, we are pet friendly. Made a reservation based on that information. The morning of the same day as arrival, called TWICE AGAIN to confirm reservation and pet friendly. Again, YES, pet friendly. When we reached hotel in Campeche, we called for specific directions and the desk girl had us running all over town for over one hour.......this all after a 7 hour drive to reach the hotel. Then, when we finally found the hotel, we entered with the dogs (2 small) and were told NO PETS! And, the girl at the desk was smoking a cigarette directly in front of the NO SMOKING SIGN. The hotel was DIRTY, the reception was RUDE and completely unhelpful. We had to return to our car and drive 2.5 hours to reach Merida at midnight all because of complete lack of service and misinformation. They would have to PAY ME and I still would not stay there.

  • Stayed March 2011, traveled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank jrey492003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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40 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
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English first
Gent
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed November 17, 2010

Avoid this hotel! We did a one week tour in Yucatan. This hotel was the only bad hotel we stayed in. Do not go there because: there are cockroaches, the whole hotel smells, distance to city centre,...

  • Stayed November 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Peter_Gent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Brighton
Level Contributor
51 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed June 21, 2009

This is the worst hotel I have ever stayed at. It was so bad, I actually cried.
It is located outside walking distance of the town centre in the dingiest, most rundown place I have ever known. The neighbourhood was so dubious, even the staff confessed it was dangerous to go walking outside the hotel. This was the same staff that seemed deliberately unhelpful and dismissive.
We ate at the restaurant on the one and only night we were there and were given no choice whatsoever as to what we could order. The food was so bad we could not finish it.
The room was dirty and bland, and we could not wait to leave the next morning.
I do not recommend this hotel and cannot believe it is not bottom of the rankings.

  • Stayed August 2008, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Christina2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eugene, oregon
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 16, 2009

Stayed one night. Boy, was this a disappointment. The hotel is located next to what appears to be a party/event club (or something like that) where loud music blared until the wee hours. Had to keep windows and balcony door closed and the air conditioning on to keep out the noise. The air conditioner blew out musty air and everything about this room was old and needed updating. Frankly, a depressing setting. Also, way out of the main area of town. It was cheap. Still, NOT worth it. Wish we had stayed elsewhere.

  • Stayed February 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank angeline99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LosAngeles
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 30, 2007

Stayed at this hotel for a month, filming a movie in town, stayed at other hotels in town, i had to stay here because there was a convention going on and could not stay at nicer hotels, anyways cochroaches and spiders the size of your hand in the room, changed rooms several times and same prob, keep the bathroom window closed to help. Hot water was a gamble, usually had hot water 3 times a week. Food in horrible at the rest, taxis and very easy to get outside on the street, you have to take a taxis to get anywhere, center is several miles away, where all the food is. Only 2 english channels on the tv, you must get a remote from the front desk, its 50/50 if its matches your tv, we lost our cable on a weekend, due to the hotel not paying there bill. Just a bad place, do yourself a favor, stay at the Del Mar, Plaza Campeche, or Ocean View, not much more $$$ but clean rooms and walk to everything. Also the hotel does not have enough towels for the rooms, so they come and geth them out of the room in the am, even if you are not done with them, you get them back around 4pm. Just a dirty place, lots of kids groups stay there, they run around till 3am playing, its smells like urine in the haulways and stairways, there will be food and trash in the hotel, they never ever pick it up, very bizarre, but a dirty place. Take a hint from an American who has travelled here many if times, do not ruin your vacation and stay here..................other than that Campeche is a nice quiet place to go, if you like nightlife, go to Rum or Sole after 10pm, thurs, fri or sat.........

Stayed October 2007
Helpful?
2 Thank pslincs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed October 25, 2005

after being moved to this hotel due to hurracaine wilma, our group where very pleased not to have been put in a shelter. the place was below standard. the rooms where ok but some rooms had cockroaches inside them. most of the staff where rude and spoke very little english and the food was poor with little selection for childeren. everywhere you looked, you could find loose and bare wires and the floors where very dirty. the private carpark is a plus but we never used it. on the third day of our stay many people in our group came down with illnesses from the food, but mainly from swimming in the pool (which was mainly childeren). the problem of this illness was more of a problem that it should have been as some of the toilets began to stop working. also when it comes to shower you should go early in the morning otherwise is a VERY cold shower. the hotel isn't far from campehe's centre with is good at there is many facilitied such as a cinema, cathedral,shops and some fast food restaurants such as burger king and mcdonalds.
tip: when going to Mexico with mobiles you may find it hard to charge your phone as the current running through the sockets arnt enought to charge.

  • Stayed October 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zwolle, Netherlands
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed December 1, 2004

Another stop in our Yucatan tour. A bit hard to find, thanks to our rep., but a nice looking bussineslike hotel with own parkinggarage. When spotting about 50 people for the checkin counter, a clever staff member took us apart and checked us in before the busload of conventioneers. Super service ! The keys did not really match with the room numbers, but that seemed to be normal. Later that night another traveller entered our friends room with his key and room number and gave a new light on the term double occupancy. It was solved quickly and we had a laugh about it. The rooms (and beds) were american sized (double mexican sized) and clean with a nice balcony towards the the pool. Near the hotel you'll find nothing, so for food or shops you have to travel. In the hotel was a nice restaurant for dinner and breakfast. And, due to the convention, vendors on the entrance stairs at 6.30 a.m. ! Very nice hotel for the passing through traveller.

  • Stayed November 2004
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Ta2Gerrit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Debliz Hoteles

Property: Debliz Hoteles
Address: Avenida Gustavo Diaz Ordaz No 55 | Col Ermita, Campeche 24020, Mexico
Location: Mexico > Yucatan Peninsula > Campeche > Campeche
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Swimming Pool
Hotel Style:
Ranked #25 of 25 Hotels in Campeche
Price Range (Based on Average Rates): $
Hotel Class:3 star — Debliz Hoteles 3*
Number of rooms: 143
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Also Known As:
Debliz Hoteles Campeche
Debliz Hoteles Hotel Campeche

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