Called this hotel two weeks prior to trip to confirm their listing as PET FRIENDLY. They confirmed YES, we are pet friendly. Made a reservation based on that information. The morning of the same day as arrival, called TWICE AGAIN to confirm reservation and pet friendly. Again, YES, pet friendly. When we reached hotel in Campeche, we called for specific directions and the desk girl had us running all over town for over one hour.......this all after a 7 hour drive to reach the hotel. Then, when we finally found the hotel, we entered with the dogs (2 small) and were told NO PETS! And, the girl at the desk was smoking a cigarette directly in front of the NO SMOKING SIGN. The hotel was DIRTY, the reception was RUDE and completely unhelpful. We had to return to our car and drive 2.5 hours to reach Merida at midnight all because of complete lack of service and misinformation. They would have to PAY ME and I still would not stay there.
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- Also Known As:
- Debliz Hoteles Campeche
- Debliz Hoteles Hotel Campeche