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“The Best of Cornwall”
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6 reviews
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Overview
Rental Home -
4 Bedrooms, 3 Bathrooms, Sleeps 8
Cadgwith, Cornwall, England

Reviews from our community

Average - based on 6 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Lynn T
Rotherham, United Kingdom
Level 4 Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“What a let down”
Reviewed June 19, 2018 for a stay in May 2018
6
people found this review helpful

Positives:-
The house is spacious, the kitchen is modern and well equipped and the house is in a beautiful location.
Negatives:-
The house is dated and is in dire need of decorating and updating, it also needs cleaning thoroughly. The outside area is dismal, dirty and unkempt. The house sleeps 8 but the outside furniture and BBQ do not cater for 8 people, there is a table that would seat 4 and the BBQ would be suitable for 2, but was not fit for use.
These are some of the issues we had: (I have photographic evidence)
The BBQ was rusty, placed in a plastic garden storage container that was full of flies and household rubbish from Christmas
Outside table seated 4 – the house sleeps 8
The downstairs toilet can only be used if you sit on it sideways - The flushing mechanism did not work
The tap in the downstairs bathroom was loose and did not work properly
Seat in the living area broken
The cushions on the furniture were ripped or torn
Smoke alarm at the top of the stairs was disconnected and hanging loose
Dining room chairs stained and dirty
Cobwebs on lights / ceilings in most rooms
Behind beds / side of wardrobes thick with dust and damp
Headboards not secured to the beds
Jacuzzi in the bathroom didn’t work
The house smells musty and damp
It is such a shame as the house could be fantastic, but needs a lot of care and attention to bring it up to standard. We paid just short of £1,500 for the week, in comparison to other properties we have stayed in it does not warrant the cost being charged.

Date of stay: May 2018
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Aug 14, 2018
Thank you very much for taking the time to leave a review.

We’re pleased there were aspects of the house that you liked, but sorry to learn of the negatives you’ve highlighted. In order to answer the issues raised we’d like to let you know that firstly, there isn’t actually a barbecue advertised as being supplied at the property. We believe what you found may have been left behind by previous guests.
There are 2 tables with sufficient garden furniture to accomodate 8 guests, however it is possible one of these tables was mistakenly not put out for your stay.
The Jacuzzi function in the bath we agree does not work (and can’t be easily repaired), which is why any reference to it has been deliberately omitted from the descriptions of the property.
We apologosie that you were faced with cleanliness issues that did not come up to the standards we require and we would like to reassure you that this is being addressed with the company that services the changeovers.
Overall, we hope that you managed to enjoy your stay in Cornwall and that you had a happy time. We do hope the gesture made to you following your feedback has helped in some way to make up for the inconveniences highlighted.

Kind Regards,
The Customer Service Team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
jeremy w
Cadgwith, United Kingdom
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“The Best of Cornwall”
Reviewed September 4, 2017 for a stay in August 2017
5
people found this review helpful

Near the sea in gorgeous village. Poldark country. Fishing village with thatched rooves as if time has stood still. Expansive views.
Fishermen go out on their boats daily, it's a sight to see them return with their haul of all sorts of fish; fresh seafood locally. Great beers in friendly pub, with lots of music from days of yore; sea shanties on Fridays and folk music Tuesdays and many Sundays.
Beautiful views, fresh air, occasional dolphins and seals in the nearby cove. Crystal clear sea just down the road. Rarely busy.
House has lots of amenities. Four double bedrooms and plenty of room. New kitchen and lovely area to sit out to take in the star-filled skies. Large garden, very well kept, a delight.
Highly recommended. Visit Cadgwith, you'll never want to leave.

Date of stay: August 2017
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2 guests
Adults2
Children0
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