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“Nice hotel in business district”

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Best Western Plus Grand Winston Hotel
Ranked #1 of 3 Hotels in Rijswijk
Reviewed July 28, 2013

Nice hotel, stayed 2 nights in July. Very clean, staff very polite and courteous. Rooms nice, bar food good. Very close to train station and business district, restaurants a few minutes walk. Also easy acces to trams etc

  • Stayed: July 2013
    • Value
    • Location
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Thank CBHegarty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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174 - 180 of 925 reviews

Reviewed July 11, 2013

I had two dots selected for my rating for quite a while, but changed it to three. 2.5 would be more precise.

+
Breakfast is good and the staff there is very nice and professional

-
Front desk personnel are quite a bunch. Nice enough, but very slow and they just don't quite 'get it'.
The hotel is ok, sort of a weird layout. Rooms small with a glass enclosed bathroom. Modern and ok, but functions pretty poorly and not aging well. The shower head system is dirty and plugged with calcium deposits. The hardware in the bathroom is loose and falling apart (soup dish, toilet paper holder). So it's all in poor repair.

Pricey for what it is. Internet is not included.

If you are coming as a tourist (unlikely) don't stay here. If its your own money don't stay here. Biz travel, I guess it gets the job done and I'm sure it's the bulk of their business...and it shows.

Stayed: July 2013, traveled on business
3  Thank Maria H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 28, 2013

I have truly enjoyed my stay. Staff are friendly and always keen to help out as I was not familiar with the area or surrounding . Room is simple yet comfortable. Gym is sufficient for me. Breakfast meals are healthy & good for my body although some varieties would have been preferred. The bar & restaurant are simply delicious - both drinks and food. The only thing i thought can be improved is the cost for internet in which most hotels provide it for free - unlimited where i had to pay for Euro 7.50 per day for unlimited access.

All in all, i like this hotel and for me has been a great pleasure to have stayed here.

Stayed: June 2013, traveled on business
Thank Adi I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chagall_Hotels, General Manager at Best Western Plus Grand Winston Hotel, responded to this reviewResponded September 9, 2013

Dear Adi I,

Many thanks for your wonderful review on TripAdvisor. We are very satisfied to read that you had a pleasant stay in our hotel and to read your positive feedback.

With kind regards,

Arjan van Esveld
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 24, 2013

The hotel is very nicely decorated and has all necessary amenities.

The beds were really hard and I found it a bit embarrasing to be sharing the room with my daughter and have a semi open bathroom, it is glass panelled but open at the top.

The hotel is ideally situated for the tram and bus and plenty of parking.

  • Stayed: June 2013, traveled with family
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Thank SusanNL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chagall_Hotels, General Manager at Best Western Plus Grand Winston Hotel, responded to this reviewResponded September 9, 2013

Dear SusanNL,

Thank you for your time to write a review on Tripadvisor.

We like to inform you that there are rooms available with opaque bathroom walls which offer more privacy. You can make a note when you make a reservation so we can make sure a room is available.

We hope to welcome you back at our hotel.

With kind regards,

Arjan van Esveld
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 21, 2013

Good hotel for a business stay. The room was spacious with an excellent wifi connection. Bed a bit hard... Food at the hotel restaurants is good, and the wine list is fine. The service and welcome are very professional. Overall a very good experience, but the hotel is typically a business hotel, or you need a car or take the train (train station at 3mn walking distance from the hotel). Nothing around the hotel but businesses.

  • Stayed: June 2013, traveled on business
    • Value
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Thank Christophe B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chagall_Hotels, General Manager at Best Western Plus Grand Winston Hotel, responded to this reviewResponded September 9, 2013

Dear Christophe B,

Thank you for leaving a review on Tripadvisor.

It is a pleasure to read that your stay at our hotel was so good.
It is true there are not much leisure facilities around the hotel but you are just a 10 minutes tram drive away from the city center of The Hague to explore the leisure activities there.

We hope to welcome you back at our hotel.

With kind regards,

Arjan van Esveld
General Manager

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Reviewed June 9, 2013

Excellent! Breakfast is great... rooms as well. There`s no big variety of food, but in general fits for purpose! The thing is that there's no many things to do in Rijswijk, so you'll end up going to the Hague. The tran/tram stations are very close.

  • Stayed: June 2013, traveled on business
    • Value
    • Location
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Thank BrunoWpp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chagall_Hotels, General Manager at Best Western Plus Grand Winston Hotel, responded to this reviewResponded September 9, 2013

Dear BrunoWpp,

Thank you for your wonderful review, we will discuss your comment about the variety of food in our next meeting.

We hope to welcome you back at our hotel.

With kind regards,

Arjan van Esveld
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 2, 2013

Yeah sure, the Grand Winston is a business hotel. But as it has perfect connections by train, bus and tram to, e.g The Hague and Delft, I could also recommend it for guests visiting The Hague or Delft. Price is relatively low for what you get, good rooms, good breakfast and so on. Rijswijk centre at walking distance.

  • Stayed: May 2013, traveled with family
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Thank n_wiedenhof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chagall_Hotels, General Manager at Best Western Plus Grand Winston Hotel, responded to this reviewResponded September 9, 2013

Dear n_wiedenhof,

Thank you for your review on Tripadvisor.

It is nice to read that you enjoyed your stay in our hotel that is indeed close to Delft and The Hague.

We hope to welcome you back at our hotel.

With kind regards,

Arjan van Esveld
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Grand Winston Hotel

Address: Generaal Eisenhowerplein 1, 2288 AE Rijswijk, The Netherlands (Formerly BEST WESTERN PLUS Grand Winston Hotel)
Location: The Netherlands > South Holland Province > Rijswijk
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #1 of 3 Hotels in Rijswijk
Price Range: $83 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Plus Grand Winston Hotel 4*
Number of rooms: 252
Official Description (provided by the hotel):
A stay in the Grand Winston Hotel, named after the famous statesperson Sir Winston Churchill, can be described as an unique experience; ultimate luxury and comfort in surroundings of special design in a hotel perfectly located between the royal cities The Hague and Delft, in the Plaspoelpolder area of Rijswijk. The remarkable design hotel has an international appeal and charisma. It offers 252 rooms, of which 184 Comfort Rooms, 54 Executive Rooms, 7 Junior Suites and 7 Apartment Suites. All rooms are spacious and have a special design. The bathrooms have triangular walls of glass, providing a very special effect. ... more   less 
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Also Known As:
Worldhotel Grand Winston Hotel Rijswijk
Hotel Grand Winston

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