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“Nice, but see-through bathroom walls!”

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Best Western Plus Grand Winston Hotel
Ranked #1 of 3 Hotels in Rijswijk
London
Level 4 Contributor
35 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Nice, but see-through bathroom walls!”
Reviewed July 12, 2011

Stayed here recently for one night on business. It is a smart modern place, with efficient and polite staff, though not particularly friendly. Typical 4* good quality business hotel room, except for the extremely strange clear glass bathroom walls, which do not even reach the ceiling. Essentially a partial glass partition between the bed and the bathroom. Thank goodness I was staying here alone. The room consequently got very damp and steamy when I had a shower, I was kept awake by a dripping tap, and I had to close the wooden window shutters when I wanted to use the bathroom since otherwise someone could potentially see straight through the window and into the bathroom.

The roomservice dinner was ok, very quick service but overpriced and high room service tray charge. Roomservice breakfast was good.

No kettle. Large TV with good channels.

Room was overpriced.

I will try and find an alternative when next in the area, otherwise this place will have to do I guess. They have a captive audience for people needing to stay in the area.

  • Stayed June 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank sal99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Rotterdam, The Netherlands
Level 4 Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed July 9, 2011

We rented a few comfort rooms in this hotel and also an apartment suite.

Comfort Rooms:
Quite large rooms with boxspring beds. All the comforts are present, like TV, AirCon, water cooker with coffee and thee, safe, etc. The rooms are clean. One has to consider one aspect about the room: the 'wet cell' is a glass wall in the corner of the room. This glass wall is partly made off frosted glass, but normal glass stripes are there. This means a person in the room can see another person in the wet cell. Also the glass wall is not reaching the ceiling. If your not among strangers in that room, it is a great room.

Apartment suite:
On arrival we encountered some difficulties with the room: the coffee machine and phone were not working, and the AirCon was making a strange sound. The reception of the hotel made swift arrangements and satisfactory solutions were being offered. Also due to the inconvenience we were offered to have a free round of drinks in the bar or restaurant.
The room itself is amazing (and that is a word I am not using frequently). It is very spacious, it contains a kitchen with cuttery, dinner-set, and machinery like dish washer, coffee machine, cooking plates, etc. Rain shower, audio/visual system, and many things more.

Hotel:
The location of the hotel is very convenient. It is quiet (because it is situated in a business area); train station, tram stop and some restaurants around the corner, and the shopping mall (Boogerd) is about 5 min. walk. The hotel is a design hotel, has two restaurants (one haute cuisine and one more basic; we ate at the second one and it was good), a lounge area, and a fitness room. The breakfast was very good, there are many choices on display.
In this hotel stay many persons related to Shell (their head quaters is next door), also for a longer period. This hotel is mainly a business hotel. The reception is very helpful and professional.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank PetvZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Orleans, Louisiana
Level 6 Contributor
205 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed June 14, 2011

This hotel is like an old familiar friend for those that stay here but during this last visit, I couldn't help but notice the aging television, the lack of WiFi and clock radios in the rooms, and a few other missing niceties. Asked for converters from the front desk and only one of the two worked; room was missing an internet cable that they swore should be in there somewhere ("did you look inside the safe?"). On the plus side, ordered taxis via the front desk and they were always there like clockwork.

  • Stayed June 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank NolaGal_2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Level 5 Contributor
50 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed June 14, 2011

This was an interesting place. Service was good, rooms were interesting. the bathroom was totally enclosed in glass, this was not bad, just interesting. Breakfast buffet was hard to find, but once found was very good.

Would I stay again.......not sure, the location was great.....

  • Stayed May 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank OleMissTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antwerp
Level 6 Contributor
292 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 249 helpful votes
Reviewed May 26, 2011

My husband and I stayed in the Grand Winston hotel for 2 nights. It is located in Rijswijk, which is a +/- 20 minutes bus- or trainride away from The Hague city centre, and a +/- 30 minutes trainride to Leiden Central Station (www.ns.nl).
The trainstation and busterminal are in walking distance from the hotel (5 minutes), and the hotel has a free parkinglot for the guests.
(The price of public transport beats the parkingfees you have to pay in both cities.)
Beware though : if you plan on taking the train : get as much coins as you can in advance; because in Rijswijk station you can only buy the tickets through a machine, which at the time we were there only accepted Dutch Pinpasscards or coins. Bummer if you don't have enough small change, because the people in the shops in the hall are tired of changing money for frustrated tourists and some will flat out refuse.

Many people on this reviewsite made a fuss about the glass walls of the bathroom in the hotelrooms. As a couple we didn't mind that at all, but I imagine that 2 friends sharing a room could find it bothering.
We found the dark panneling in the room a bit gloomy, and it was strange to have a panel instead of curtains in front of the window, but nothing to make a fuss about.
The bed was OK and we slept well.

The breakfast buffet had a wide variety of items on it : different cereals, yoghurt, fruit, bread in all shapes and colors, sweet buns etc. I don't understand the people who complain about that.

We didn't take dinner in the hotel, but in the Golden Dynasty restaurant across the street of the trainstation. It proclaims to be Thai, but on their all-you-can-eat buffet were several Indonesian, Japanese and Chinese items too. (even oysters !) You can order the buffet from wednesday till sunday. Upstairs from this restaurant is a Japanese restaurant, but we didn't try that out.

All in all, we had a great stay at this hotel and we can certainly recommend it.

  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TravelcrazyAntwerp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miri, Malaysia
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed March 7, 2011

Staying at the grand winston for work it came across as a bit dark. The bar and restaurant were brilliant, food was very nice and decent priced. The gym is very disappointing (small room buried away in the basement with next to no equipment there). The bathrooms are very weird as they're see through glass so I wouldn't want to share a room with anyone. Also it's a shame that there's no movies available on the tv.

  • Stayed February 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mike00010_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 4 Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed February 8, 2011

I think the reviews on here give a fair picture of what this hotel is like. I have to admit I probably wouldn't want to share a room with someone here (as they would be able to see everything whilst you used the toilet!) but when you've got the room to yourself it doesn't matter. Also the hotel staff were really nice and helpful, and the food was good so all in all I enjoyed my stay here.

  • Stayed February 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank malf196
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Grand Winston Hotel

Property: Best Western Plus Grand Winston Hotel
Address: Generaal Eisenhowerplein 1, 2288 AE Rijswijk, The Netherlands (Formerly BEST WESTERN PLUS Grand Winston Hotel)
Location: The Netherlands > South Holland Province > Rijswijk
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #1 of 3 Hotels in Rijswijk
Price Range (Based on Average Rates): $
Hotel Class:4 star — Best Western Plus Grand Winston Hotel 4*
Number of rooms: 252
Official Description (provided by the hotel):
A stay in the Grand Winston Hotel, named after the famous statesperson Sir Winston Churchill, can be described as an unique experience; ultimate luxury and comfort in surroundings of special design in a hotel perfectly located between the royal cities The Hague and Delft, in the Plaspoelpolder area of Rijswijk. The remarkable design hotel has an international appeal and charisma. It offers 252 rooms, of which 184 Comfort Rooms, 54 Executive Rooms, 7 Junior Suites and 7 Apartment Suites. All rooms are spacious and have a special design. The bathrooms have triangular walls of glass, providing a very special effect. ... more   less 
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Also Known As:
Worldhotel Grand Winston Hotel Rijswijk
Hotel Grand Winston

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