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“Excellent for luxury countryside getaway”
Review of Barnham Broom

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Barnham Broom
Ranked #1 of 1 Hotels in Barnham Broom
Certificate of Excellence
London, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
“Excellent for luxury countryside getaway”
Reviewed April 8, 2013

My wife and I went to the BB Hotel to spend our Easter Break away from our busy London-based lifestyles. We had returned to the hotel after an initial stay visiting friends near Norwich 2 months ago. Our room was a luxury double-bedroom suite, well equipped with all the mod-cons and level of style/luxury you'd expect from this type of hotel property.
Our favourite feature was the huge super-king bed. Second best came the brand-new 3D samsung flat screen which they had wall-mounted on a high-tech swivel bracket.
Price was reasonable. The hotel restaurant served us an excellent dinner with wine for just under GBP 70. The food was delightful. Service good, attentive, if somewhat slow ... however we weren't in a hurry.
The hotel boasts large grounds and a golf course. We do not play so cannot comment on its quality.
The only negative to think of was that our room had a very flimsy divider door to the adjacent room and the guests in the other room were very noisy. On our first stay however we had a very quiet room. Our recommendation would be to ask for a room in the new wing rather than the main building.
Overall, a great experience. Would return again for weekend break.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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897 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (210)
Date | Rating
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English first
Stevenage, United Kingdom
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 8, 2013

A group of 12 of us stayed on a short golfing/relaxation break over Easter 2013, the hotel was great but, we sat for nearly an hour and a half waiting for drinks and to be asked how we would like our steaks cooked in the restaurant. They lost our drinks order twice and eventually we got our main courses and drinks after two hours. The manager was very apologetic and made a nice gesture by removing the drinks from our bill, he did promise that the following evening the service would be better but, we were that upset we decided to eat elswhere.

The hotel itself is very very nice, the rooms were lovely and the golf courses were excellent. It is such a shame that the bad service ruined what could have been a very enjoyable break. Even in the recetly opened sports bar it took 10 mins to get served when there was nobody else at the bar. The staff seemed to be more interested in emptying the dishwasher or going to collect glasses rather than serve drinks.

In summary we had a nice weekend away but, it could have been so much better with just a little effort from the staff.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cloutty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barnham_Broom, Guest Relations Manager at Barnham Broom, responded to this review, April 10, 2013
Thank you for your kind words about our hotel facilities and I'm pleased to hear that you enjoyed your time on our golf courses. However, I must express my sincere apologies for the service that you experienced in our restaurant. We pride ourselves on our service and to hear that we did not meet this standard on your visit is extremely disappointing to us. To prevent this from happening in the future, we have put in place further training procedures for all of our service team. I appreciate the reasons why you decided not to dine with us on your second evening with us, but I do hope that you will try our restaurant again in the near future so that we can demonstrate what a good service we provide.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 5 Contributor
64 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed March 25, 2013 via mobile

Rooms are a bit on the small side but good standard and nice decor. Sports bar was closed for refurbishment so we utilised the main bar which was good. Bar meals are a bit pricey. The restaurant is in need of a makeover; just hate those heavy artex walls! However the menu choice and quality was very good. Golf courses are both testing and interesting. There is also the spa and swimming pool so overall very good for 2-3 day break!

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Charisma5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds
Level 6 Contributor
119 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed March 21, 2013

This was our second stay here and it was just as good. The location is fine, although perhaps a bit isolated for some). The staff were mostly helpful and friendly. (The exception were the Sunday night restaurant team, that seemed to be having problems). The food was good and a bit different from the usual diner fare.

Enjoyed the swimming area although this is being redone at present.

The rooms are good with plenty of facilities.

Will stay again if in the area.

Room Tip: Some of the ground floor rooms can be overlooked by passing guests.
See more room tips
  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leedsdave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barnham_Broom, Guest Relations Manager at Barnham Broom, responded to this review, March 26, 2013
Dear Leedsdave,

Thank you for your feedback. I'm pleased to hear that you enjoyed your stay and that you found our staff very helpful, for the most part. Your comments regarding your experience on Sunday evening have been passed on to our Restaurant manager, so that he can address the issues.

We look forward to welcoming you back when you are next in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ware,england
Level 5 Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed March 19, 2013

Barnham Broom Golf & Country Club offers a great Hotel,2 Superb Golf courses + Sporting amenities,top class Restaurant;Bar snacks,all with good service and set in a delightful setting,close to Norwich. Well worth a visit,short ,or long I have used the facilities for many years and the Management strive to improve it year on year. I can assure you Golfers you won't be disappointed.

  • Stayed November 2012, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank William L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barnham_Broom, Guest Relations Manager at Barnham Broom, responded to this review, March 26, 2013
Dear marianlove,

I'm reading your review with a smile; thank you so much for your kind feedback. I will be passing on your comments to the rest of our team. We hope to see you again very soon, especially now the golfing weather is improving.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Barnham Broom

Property: Barnham Broom
Address: Honingham Road, Barnham Broom, Norwich NR9 4DD, England
Location: United Kingdom > England > East Anglia > Norfolk > Norwich > Barnham Broom
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Barnham Broom
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Barnham Broom 4*
Number of rooms: 46
Official Description (provided by the hotel):
Barnham Broom offers a warm and welcoming ambience to all guests with its exceptional 4-star experience and first class facilities and amenities. The hotel overlooks 300 acres of beautiful Norfolk countryside with 46 refurbished hotel rooms offering comfortable, stylish and luxurious accommodation. Barnham Broom is best known for its two championship golf courses surrounding the River Yare Valley. The Spa at Barnham Broom, is also a wonderful place to relax and unwind. And The Edge Health & Fitness Club, with its state-of-the-art gym equipment, sauna, steam room, squash courts, tennis courts, fitness classes and heated indoor swimming pool is the perfect place to improve your health & well-being. There is a choice to eat dinner and Sunday lunch in the stylish Brasserie; Valley Bar Lounge for Afternoon Teas and cocktails; or something more informal from the all-day Sports Bar and Cafe. ... more   less 
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Also Known As:
Barnham Broom Hotel, Golf Hotel Barnham Broom
Barnham Broom Hotel, Golf And Spa
Classic Hotel Barnham Broom
Classic Hotel Norwich
Norwich Classic Hotel
Barnham Broom Norfolk, UK

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