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“Great for golf”
Review of Barnham Broom

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Barnham Broom
Ranked #1 of 1 Hotels in Barnham Broom
Certificate of Excellence
East Sussex, United Kingdom
Level 6 Contributor
174 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Great for golf”
Reviewed October 16, 2012

We stayed here for one night on a golf package, our second visit. There are two courses here,we had booked to play both of them. On our last visit the Valley Course was closed due to flooding; this time both were closed on the second day due to dense fog! Apparently this often happens. We enjoyed playing the Hill Course, and will certainly return. We had supper in the Flints Restaurant which we thought was excellent, high quality food and service and a nice atmosphere even though there were several large groups staying. We had a standard room which was warm and comfortable though fairly small, two large men may have found it rather too cosy!The hotel is set in beautiful countryside, with easy access to Norwich and the Norfolk Broads

Room Tip: Some of the ground floor rooms have a limited view of an inner courtyard, it may be worth paying for...
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rosemary03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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885 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (210)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Norwich, England, United Kingdom
Level 5 Contributor
65 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed October 15, 2012

I recently stayed in one of the refurbished rooms.
I was certainly to a high standard, almost boutique style rooms.
For a quiet night away from the city, it was perfect.
The hotel in general wasn't up to as higher standard as the room we had.

Room Tip: We had the pleasure of staying room number 12.
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Ant16979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 1 Contributor
3 reviews
Reviewed October 12, 2012

Last visit was 5 years ago and was good enough to merit a return, but this visit totally exceeded memories and expectations. Heard the rooms had been redone and went for an upgrade (good value) this time - nice view over the course, well thought through, elegant and cosy rooms with excellent bed and big flatscreen tvs. Restaurant needs a bit of updating but service was professional and our dinner was excellent and breakfast was more than ample. Valley Course was in great condition. Greens were good and slick, plenty of hazards on approach so happy to finish 15 shots over par, having dropped 2 balls in the water. Finished off with late lunch in the busy SportsBar where we had a bit of a wait, but staff were friendly and my venison burger and chips could not be faulted. Overall good value and planning a return trip

Room Tip: first floor rooms are worth the xtra but no lift
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  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank arrowflight904
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelsea
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 11, 2012

We stayed in this hotel over a weekend in October and were suprised and dissapointed by the fly infestation that affected all parts of the hotel. In the restaurant and bar we were constantly bothered by flies, the cuttlery was dirty/sticky as were the plates. I am glad I did not see the kitchen. The room we were given was on the ground floor and faced the car park so we had to keep the blinds closed at all times. This made the room seem very dark and that with the small size of the room did not enhance our stay. I would not recommend this hotel as it does not reach 5 star standards. At best this is a golf club with B & B accommodation.

Room Tip: Don't stay here but if you do try to choose a room away from the car park.
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WalktillIdrop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barnham_Broom, Manager at Barnham Broom, responded to this review, October 18, 2012
Thank you for taking the time to write this review. We are very sorry to hear that you had a disappointing experience at Barnham Broom. We take reviews like this very seriously and please be assured that we will be following up your complaints with our Restaurant. We have taken measures to prevent flies in all areas of the hotel and we have initiated further training sessions for all Restaurant staff.

With regards to your comments on our accommodation, I feel that your statement likening Barnham Broom as a Golf Club with B & B accommodation is not fair. We have recently invested £1.5 Million in refurbishment in our hotel rooms which have been likened by many as being am exceptionally high standard. Although we do not meet 5 Star standards (we are a 4 Star establishment) we do strive to provide accommodation, service and an experience of the very highest standard.

Thank you once again for taking the time to write this review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
E.lothian
Level 5 Contributor
56 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed October 8, 2012

This was our 1st time to this HPB site. We were more than happy with our apartment, looking out to the 18th Fairway of the Valley course.
We played every day either the Hill or Valley course- excellant value as there is not Green fees when staying HPB. We are low handicap players but they are real challenge and a mecca for losing balls easily plenty rough and lots of ditches and water hazards !!
The apartment was spotlessly clean, warm and had every thing we required. Our only gripe was the beds, the double bed was in the smallest room and only a 4'6 bed we would expect a King size bed. So for a weeks stay not ideal.
Flints restaurant excellant but found the Sports bar prices quite high for simple sandwich menu.
The Spa was very good but a pity that its not connected to the Pool leisure area. The spa treatment list is very extensive and well worth a 2 hour slot of pleasure.
We will definately be back.

Room Tip: We stayed in self catering apartments with HPB.
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  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank northerngolfers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sleaford, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 4, 2012

When we stayed at this hotel we found:
1) Slow service in the main restaurant (and they weren't even busy!)
2) Cleanliness in main restaurant poor, i.e. dirty table cloths, cutlery, walls etc
3) Breakfast service was like being in faulty towers, you were asked which cooked elements you wanted before you had had chance to sit down and look to see what was on offer. There were dirty plates, dirty table cloths and walls with un-refrigerated meats and food left uncovered e.g. muffins, meats and an assortment of soft fruits (prunes, grapefruit etc)
4) There was a fly infestation and nothing visible was being done in order to cull these flies. So we decided not to eat the offerings that had been left out on the table for breakfast as you could see the flies landing on it all. The staff were obviously so used to it that they did nothing to ward them off! The flies were settling on everything from the muffins and butter to the cutlery, jams and the plates you were trying your best to eat off.
5) In your hotel room you could hear everything from the adjoining rooms e.g. TV, air conditioning, bathroom fan, voices etc.

Not worthy of the 4-Star rating more like 2-Star.

The two best qualities were the location and the beds but despite this we won't be staying at this overpriced poor quality establishment again and wouldn't recommend it to our worst enemy.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank HampshireExplorers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barnham_Broom, Manager at Barnham Broom, responded to this review, October 18, 2012
Thank you for taking the time to write this review. On behalf of Barnham Broom, I must express my sincere apologies. We take immense pride in the knowledge that we offer a high level of standards to all of our guests, so to hear that on this occasion we have not met your expectations is extremely disappointing to us. I would like to assure you that several steps have since been taken to ensure that this situation does not happen again. We have invested in a new refrigerated buffet display which offers more space for variety and means all products are refrigerated and covered. Measures have been taken to prevent flies in all areas of the hotel and all breakfast staff attend an additional monthly training course to ensure guests are offered the highest level of service.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canterbury, United Kingdom
Level 5 Contributor
75 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed September 21, 2012

I stayed for 3 nights at the Barnham Broom hotel. I was travelling on business. Firstly, the rooms are very nice, and the beds very comfortable, so you should get a good sleep. Food; Flints restaurant is exceptional - quality of food is amazing in the evening. Breakfast can be a bit hit and miss when busy - not well staffed up for the mornings. The view out over the golf course is lovely. There is a small swimming pool, which is a bit dated now, but good enough for some exercise after a long day at work. Overall, a nice hotel.

Room Tip: Choose the normal rooms - they are good enough, and the suites are nice but not realy workth the ext...
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ross G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Barnham Broom

Property: Barnham Broom
Address: Honingham Road, Barnham Broom, Norwich NR9 4DD, England
Location: United Kingdom > England > East Anglia > Norfolk > Norwich > Barnham Broom
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Barnham Broom
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Barnham Broom 4*
Number of rooms: 46
Official Description (provided by the hotel):
Barnham Broom offers a warm and welcoming ambience to all guests with its exceptional 4-star experience and first class facilities and amenities. The hotel overlooks 300 acres of beautiful Norfolk countryside with 46 refurbished hotel rooms offering comfortable, stylish and luxurious accommodation. Barnham Broom is best known for its two championship golf courses surrounding the River Yare Valley. The Spa at Barnham Broom, is also a wonderful place to relax and unwind. And The Edge Health & Fitness Club, with its state-of-the-art gym equipment, sauna, steam room, squash courts, tennis courts, fitness classes and heated indoor swimming pool is the perfect place to improve your health & well-being. There is a choice to eat dinner and Sunday lunch in the stylish Brasserie; Valley Bar Lounge for Afternoon Teas and cocktails; or something more informal from the all-day Sports Bar and Cafe. ... more   less 
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Also Known As:
Barnham Broom Hotel, Golf Hotel Barnham Broom
Barnham Broom Hotel, Golf And Spa
Classic Hotel Barnham Broom
Classic Hotel Norwich
Norwich Classic Hotel
Barnham Broom Norfolk, UK

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