Really, one of my worst hotel stays in a long time... Spent one night here on work trip, a Saturday. Terrible night.
Arrived late, and was provided the disabled room. I understand that this happens sometimes, but this room was quite strange. Dificult to figure out where to turn on lights, etc. I pulled a string which I thought was a lightswitch, and it aparently set off an alarm which caused the front desk to come to my room (repeatedly).
Biggest warning: No air conditioning in this room (and whole hotel?). As a result, the windows needed to stay open all night, which allowed noise from a wedding and the adjacent pub to filter in until about 11PM. Walls were also paper thin, and allowed noise from minor wedding after-party in adjacent room. Call to the front desk resulted in a knock on neighbor's door, rather than a requested reassignment to a new room.
Finally fall asleep around 1AM. My room also faced out onto a gravel parking lot, which was quite noisy. Golfers started arriving around 6AM, and with open windows, that meant more noise and wakeup.
Went to breakfast at around 7:30A, and found the dining room without any staff. After 10 minutes someone emerged from the kitchen and seated me. I watched this scenario play out with every other guest who showed up. Breakfast was average.
Other minor complaint is swimming pool smell permeating everywhere.
Overall, don't be fooled by the brand name. This hotel is not even close to typical Marriott standards. It is a blight to the brand. I switched my stay to the Holiday Inn at the stadium, and had a much better rest the following night.
- Official Description (provided by the hotel):
- Enjoy a luxury countryside escape at the Sprowston Manor Marriott Hotel & Country Club. Located in Norwich, England, our guest rooms offer a seamless blend of historic elegance and modern comfort. We offer a world-class golf course, on-site spa and a variety of event venues, perfect for any travel needs. Book a memorable vacation at our hotel now. ... more less
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- Also Known As:
- Marriott Norwich
- Norfolk Marriott
- Sprowston Manor Marriott Hotel & Country Club United Kingdom