There was some good service, particularly reception and David at the restaurant (a true professional and most personable). Also, a mix-up with my spa booking was swiftly and politely resolved. We felt genuinely welcome. The room was freshly-decorated and comfortable, even in hot weather.
However, breakfast was mediocre and the swimming pool ruined by lots of poorly-behaved children (and, in some cases, their parents/carers joining in), with no effort made by the staff to control the situation. Most of the adults there who were trying to enjoy a swim managed just a few minutes before they gave up - this occurred for several of my party, and myself, on several different occassions over three days, so it wasn't just a "bad day".
- Official Description (provided by the hotel):
- Enjoy a luxury countryside escape at the Sprowston Manor Marriott Hotel & Country Club. Located in Norwich, England, our guest rooms offer a seamless blend of historic elegance and modern comfort. We offer a world-class golf course, on-site spa and a variety of event venues, perfect for any travel needs. Book a memorable vacation at our hotel now. ... more less
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- Also Known As:
- Marriott Norwich
- Norfolk Marriott
- Sprowston Manor Marriott Hotel & Country Club United Kingdom