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“spa day”
Review of Imagine Spa

Imagine Spa
Certificate of Excellence
Attraction details
Reviewed June 20, 2014

Lovely spa day. all staff so helpful We had use of pool sauna steam room also a spa pool and a gym. Also healthy lunch in restaurant.So relaxing. Will go again.

Thank norfolkmargy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KellyAnne-SpaManager, Manager at Imagine Spa, responded to this reviewResponded June 29, 2015

Hello,

Thank you for your feedback. We welcome all feedback we receive at the spa and we are very pleased to hear you had a positive experience with us.

We hope to see you again soon.

Kind Regards,
Kelly-Anne
Spa Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (48)
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46 - 48 of 48 reviews

Reviewed April 18, 2014

Great standard of treatment from 30mins to several hours. Booked treatment as last minute and they were able to fit me in

Thank Rston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KellyAnne-SpaManager, Manager at Imagine Spa, responded to this reviewResponded June 29, 2015

Hello,

Thank you for your feedback. We welcome all feedback we receive at the spa and we are delighted to hear you had a relaxing retreat with us.

We hope to welcome you back in the future.

Kind Regards,
Kelly-Anne
Spa Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 19, 2014

I cant comment on the hotel side of things but the Spa was nothing like the website. It is also very costly to become a member considering what they offer!

The pool is not any use for real exercise as its too small and the gym has very limited machines.
I booked to be shown the facilities but when we arrived, the receptionist of the Spa didnt move and said "Well the pool is there" and pointed to it, "and the gym is up there" pointing up the stairs. So much for being shown around! I went upstairs to see the gym but wasnt impressed.
If the price of membership was halved, it might be worth considering, but not at the price they were asking.
Very disappointing.

1  Thank Noodlenoo123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KellyAnne-SpaManager, Manager at Imagine Spa, responded to this reviewResponded June 29, 2015

Hello,

Thank you for your feedback. We fully value all feedback we receive at the spa and we are sorry to hear that the expectations of the pool area and gym did not meet your expectations.

We would not want this experience to stop you booking with us again, and I would welcome you to contact me directly to discuss this matter further and resolve your disappointment.

Kind Regards,
Kelly-Anne
Spa Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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