We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lovely location on the beach”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Railay Village Resort
Ranked #6 of 12 Hotels in Railay Beach
Reviewed September 28, 2013 via mobile

The resort is on Railay west beach (the nice one). The rooms are set back however, either by the pool or in gardens.
We stayed in a jacuzzi villa - enough space for our daughter to use the day bed.
The rooms were nice, nice big bathrooms, plenty of space. Showing signs of wear and tear - the aircon had clearly leaked, as had the roof, leaving some unsightly marks, but nothing major.

Aircon is loud, but didn't stop us sleeping, and the rooms were cool. Water pressure low, but loads if hot water.

Restaurant is right on the beach and the food was ok. Most of the food on Railay is average (unless you go to Rayavadee) and the hotel food is the same, but it was acceptable.
Likewise breakfast - far from five star, but eggs, fresh pancakes, fresh fruit and coffee were all excellent and there was plenty to go round.

There were times around the hotel when staff were a little short, but all staff were helpful, friendly and smiley - couldn't ask for more.

Overall the hotel delivered. It's a little tired, but it's chilled out ad right on the beach.

Hotel is Muslim, so no alcohol, but there is a bar and minimarts next door (though the minimart is horribly expensive - much cheaper on west beach).

  • Stayed: September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank mikebkk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (975)
Traveler rating
Traveler type
Time of year
Language
  • More languages

463 - 469 of 975 reviews

Reviewed September 28, 2013

At first glance this resort is nice - spacious, spa with DVD player, doorstep beach. But several negative things make this place a terrible accommodation choice:
- shower water pressure is really weak, you'll spend at least 30mins for a usual 10min shower
- we ordered room service and the staff member tried to rip us off with the bill. He was also very intrusive, looking into our wallets when we were getting money out to pay. food was disgusting, old, smelly and made us sick!
- service is non-existent. The staff told us to approach the boat men ourselves when we asked about going to ao nang
- the room smelt like smoke and was filled with mosquitos
- spa was faulty when we used it
Really disappointed, what a waste of money. I've enjoyed staying at 2 star hotels more.

  • Stayed: September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank IMHO-traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 22, 2013

Booked into this hotel by a tour company and the reality did not match the website/brochure. Resort is long and thin with one of the thin ends on Railay West and the link to railay east by a long thin grotty walk through multiple construction sites. 2 pools are nice; we had 2 rooms overlooking the larger pool. No rooms have a sea view and there is no place to sit looking at the sea except in the dining area. Rooms were large and well appointed but the area outside them had a terrible (if intermittent) smell. My guess is that the septic tank or sewerage system is not working well and depending upon the direction of the wind, foul odours waft around thus sitting out by the pool was not always pleasant. Breakfast was OK, having eaten at the restaurant for lunch on arrival ( which was poor) it exceeded expectations but only because they were so low. Restaurant has no alcohol for sale but they allow you to buy from the next door bar or minimart and bring to the table.
You get to the resort by boat which was enjoyable; be prepared to jump into 2-3ft of water when disembarking however! The best beach for those who just like to sit and swim is phra nang which is about a 20minute walk but I suspect you could get there by boat if you prefer; most of the sand is underwater at high tide. There is extensive construction on railay East (and no beach) and this is not scenic or relaxing.
Staff are cheerful but the whole feeling of the resort is that it caters to backpackers having a little splurge, with lots of notices about how much one would be charged if things were lost/stolen/damaged. At checkout we had to wait at least 15minutes while someone went to check if we had used things from the minibar (we hadn't) and left things in good condition. They are in the process of renovation which is good as our sofa was sad and stained.
Although the scenery was wonderful, the area was not.....I think I was misdirected by my tour company as this was not the relaxing beach stay in a quiet beautiful area I had been hoping for

Room Tip: No sea views from any rooms; the small bungalow/cottages were further away from the bad smell!
See more room tips
  • Stayed: September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Cathy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 20, 2013

The Resort have an amazing see view . The beach , mountain , sun rise and set . The quality of the environment is the place went you have a dream holiday . The service of management is excellent . The Resort only supply a Halal food . No liquor . But we still can find a Cheng Beer by the side of the resort . We can do a lot of activity at the Resort . Like climb a mountain to see Railay Lagoon and the hole of the island, kayaking ,shopping and many more .

  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank BeachTourist2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2013

Beautiful laid back beach resort! We checked in to the spa villa and it really turns me on.

Railay beach WEST is nice...comparing to railay east, which are full of construction of new resorts there.Can't beat the west beach thou...although i've seen much more beautiful beaches in the world, railay beach east is still the acceptable splendid beach to go to.For muslims railay beach hv got abundance of halal food there.Most of the restaurants along the beach serves halal foods.Recommended to be back again...

Room Tip: Travel only during off peak months..it is much much cheaper!
See more room tips
  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ismailk74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2013

This place is set in an amazing beach. Railay beach is outstanding and visually breathtaking. The hotel at first look seems nice, with spacious rooms, surrounded by trees, and a good size swimming pool. However, when you start to look a little deeper, things do fall apart. The breakfast is 2 star category, the pastries are horrible, the service nearly non existent, places pile up on top of the table nobody bothers to clean up, they use the same container for water and juices, so the water gets the taste of juices used at the breakfast buffet in previous days. Also, the empty water glasses by the buffet have a disgusting smell of cockroaches, i actually saw a couple running on top of the buffet.
Another disappointing thing was the lack of service minding. We were swimming, and we asked the staff to switch on the bubbles at the pool. First day the staff by the pool ignored us, and the second day we called reception, and they told us they could not switch on because is "automatic". We asked again to call maintenance to switch this thing on, and reception staff told us "i am only an employee here, if you want this on talk to the owner".
Another incident was regarding the boat station to go back to Krabi. They told us the wrong location initially.
I do not recommend this place.

Room Tip: Choose rooms upstairs because the swimming pool gets super noise!
See more room tips
  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Ser A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

I stayed at the hotel for about 10 days with my children. The room was spacious, the bathroom is large, too. The service was very friendly and polite. The hotel offered great tour packages. Affordable and great quality pick up from the airport makes your life much easier. Fantastic spa! The location and set up are wonderful, as the restaurant is almost on the beach, a great large pool is three steps away from your room door, another breathtakingly beautiful beach is a short walk away. The is a rural feel to it, with makes it a perfect spot for a low-key relaxing vacation with kids. If you want smith intense, fast-paced, luxurious, with lots of clubbing, shopping, dining-out, people-watching opportunities, this is the opposite!

Room Tip: We loved the pool-side room.
See more room tips
  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Maria N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Railay Beach
0.2 mi away
Sunrise Tropical Resort
Sunrise Tropical Resort
#3 of 12 in Railay Beach
853 reviews
1 mi away
Centara Grand Beach Resort & Villas Krabi
8.5 mi away
Amari Vogue Krabi
Amari Vogue Krabi
#3 of 12 in Nong Thale
2,552 reviews
Show Prices
Show Prices
Show Prices
1.5 mi away
Ban Sainai Resort Aonang- Thailand
0.1 mi away
Railay Bay Resort & Spa
Railay Bay Resort & Spa
#7 of 12 in Railay Beach
2,264 reviews
0.2 mi away
Bhu Nga Thani Resort and Spa
Bhu Nga Thani Resort and Spa
#2 of 12 in Railay Beach
798 reviews
Show Prices
Show Prices
Show Prices

Been to Railay Village Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Railay Village Resort

Address: 544 Moo 2 Ao Nang, Railay Beach, Krabi Town 81000, Thailand
Location: Thailand > Krabi Province > Krabi Town > Railay Beach
Amenities:
Beach Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
#3 Luxury Hotel in Railay Beach
#5 On the Beach Hotel in Railay Beach
#6 Spa Hotel in Railay Beach
Price Range: $110 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Railay Village Resort 4*
Number of rooms: 167
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Hotels.com, Travelocity, Expedia, Orbitz, TripOnline SA, Hotwire, HotelQuickly, Cancelon and getaroom.com so you can book your Railay Village Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Railay Village Hotel Railay Beach
Railay Village Krabi
Railay Village Resort Railay Beach, Krabi, Thailand

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing