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Reviewed August 1, 2012

This is a good holiday complex set in a great location (Railay Beach). Rooms are big with a well-thought layout for a beach holiday. Although very clean, the rooms start to show their age. It might not suit travelers expecting high-end accommodation. A very good option on a discount deals. Very nice and accommodating staff. A safe bet.

Date of stay: July 2012
  • Trip type: Traveled with friends
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2  Thank ChristopheBacon
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Timmy W, Guest Relations Manager at Railay Bay Resort & Spa, responded to this reviewResponded August 7, 2012

Thank you so much for your review. We are very happy to know that you enjoyed your stay in our Railay Privacy Cottage.

Next time visit, please feel free to contact me directly and get a good deals on Expedia.com.


Hope to welcome you back again soon.

Sincerely,

Timmy
Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 23, 2012

We LOVED our stay in Railay Bay. We will definitely be staying here again. Everything was just wonderful and we have absolutely no complaints. We stayed in the privacy cottage which was the best hotel stay we have ever experienced. The resort was very clean all over and the view during breakfast was breath taking. We will be taking our entire family to Railay Bay next year and can't wait to go back!

Thank you for the staff, which unlike other comments on trip advisor, they were extremely nice and helpful. Also, pay the extra for the pick up from the airport. They were waiting for us and we were promptly transported to the resort. They even offered us juice and cold towels while we checked in, which was so nice!

Thank you for an amazing vacation.!!!

Room tip: Get the privacy cottage! Def. worth it.
Date of stay: July 2012
  • Trip type: Traveled as a couple
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4  Thank beta c
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed July 15, 2012

We stayed at Railay bay resort and spa in march 2012, stunning beach! and cliffs, we enjoyed the location as we could eat out at restuarants along the beach,i would say there was around 6 and a bar for cocktails.This was a plus as we normally visit secluded locations.We did try an evening meal at the hotel which was pleasant,all the restaurants are pretty similar on Railegh west.

Raleigh east also has restaurants the best meal we ate was actually in a shack called the bat bar with neon lights and a younger crowd,so its not romantic or a restaurant but fab food and menu.-The flame thrower show was amusing well worth a look and boxing match was also very funny to watch, which was down the road.Raleigh East comes to life at night but I wouldn't recommend staying here as the beach is a marsh for some of the day.

Good points - beautiful surroundings, the resort had 2 lovely pools although the one by the beach didn't have enough sun loungers and was a bit crowded but very interesting to watch the long tail boats and people passing, the beach is quite busy with a fair bit of noise but we liked something to watch. We preferred the other pool as it was tucked away,peaceful,with a cliff backdrop and we always managed to find a sun lounger.So something for everyone.

Bad points - absolutely no exageration I had NO SLEEP for the duration of our stay ! Monkeys playing on our tin roof most of the night, along with a generator noise and terrible noisy air conditioner. Reception kindly offered to move us but it wasnt much better sadly.

My partner left his watch in the safe when we moved rooms.As we were nearly at the end of our stay he didnt realise until we had left the hotel. We e-mailed and e-mailed but we never got a response which is terrible after 4 emails so we gave up, which leaves us unhappy and very dissopointed.Look after your belongings.

Over all this holiday had a sence of adventure and fun I must also mention the long tail boats are difficult to get in and out of and I can't believe you hop off in the sea and are expected to carry your suit case on your head! or pull it in the sea?.Amusing to watch though !

We have also stayed at the Rayvadee, next door to Railagh resort and spa and it is just another world if you have the budget stay here even for one night we were speechless and I got an amazing nights sleep-just when I didn't want it!!! Do not hesitate to book the Rayavadee egnor other trip advisor reports that are bad only because they dont let in non residents so some people get the hump! But thats excellent when your staying here,and how can people rate a hotel bad when they haven't even stayed in it! When you stay here you feel so special and that's one of the reasons why it's exclusive.Every detail is thought out an umbrella by your front door, silent air con,such comfy beds, padded sun loungers,spotlessly clean,high spec I actually felt a little emotional and overwhelmed at it all,beautiful grounds you are in a forest.So much more I could tell you but I don't want to spoil it for you.

The room was a privacy cottage which we felt was a bit tired.

Room tip: Just ask for one no where near the trees! The monkeys keep you awake at night.
Date of stay: March 2012
  • Trip type: Traveled as a couple
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3  Thank Debbie P
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2012

Railay Bay Resort

We arrived on the ferry from Koh Phi Phi at Krabi Town after being given some dodgy advice by a woman in a tours shop on Phi Phi. We were then transferred by mini bus to Ao Nang Beach where as the sun set, we hired a guy in a long tail boat to ferry us around to the secluded Railay Bay. We arrived at dark and were greeted warmly by the staff who were efficient to check us in and transported us by golf buggy through the massive resort to the opposite end where our adjoining rooms were.

The rooms are big, modern and clean, bathrooms nice and the grounds are well maintained. We were however a LOOOOONG way from the hotels amenities, fine for us but some might find it a problem.

We ate in the restaurant for every meal while we were there and experienced regular problems with the bills. My advice is to check everything carefully before signing. Food was good and after reading previous reviews about meals and service, it seems as though some big improvements have been made.

Drinks are quite expensive, so we thought we would take advantage of the happy hour advertised in the lobby from 2–3pm at the pool bar and from 5- 6pm in the restaurant. On the first day, we ordered one drink from the pool bar only to find that for the rest of the hour, there was not a bar person in sight and on the second evening, we waited until 5 and were told by the staff in the restaurant that happy hour had been cancelled! I went quietly to ask at the lobby where they made a few calls and it was declared back on.

The only other issue was that the hotel advertises free wifi in the rooms. This is not the case. There is no signal in the room, only in the lobby and only sometimes. I asked the staff about this and they were quite unapologetic for advertising something that is actually not really true.

Overall, very good value for money, staff mostly friendly, location is unbeatable.

Room tip: If you dont wish to start your day with a morning walk, request a room near to the restaurant (west side) of the resort.
Date of stay: June 2012
  • Trip type: Traveled with family
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2  Thank renee h
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed July 4, 2012

YOU WILL NOT WANT TO LEAVE!! Amazing resort that offers great facilities (2 pools), great rooms, great service and great food!! Would return to stay here in a heart beat!!

Date of stay: June 2012
  • Trip type: Traveled as a couple
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Thank PeteBodd83
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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