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LumaQ1
Toronto, Canada

Best resort I have ever been to

Review of Rayavadee
5.0 of 5 bubblesReviewed Apr 22, 2019via mobile
This resort is one of the best I’ve been to! It’s on 3 beaches, amazing staff, beautiful nature, great food!
The boat trips are a must to the islands, ask to go to islands with less tourists..
The perfect vacation.
Thank you Rayavadee staff!!
Date of stay: April 2019
Trip type: Traveled with friends
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Susan Y, Duty Manager at Rayavadee, responded to this review
Responded May 8, 2019
Dear LumaQ1

Thank you very much for taking the time to write and share your recent experience of the resort with others. We are really pleased to know that you enjoyed time and appreciated the three beaches, our amazing staff, beautiful nature and great food.

We are also delighted you were able to experience our excursions to one of the nearby islands.

We are happy you had the perfect vacation!

Please do take care and consider coming back to visit us again sometime in the near future.

Warm Regards,

Susan Young
Duty Manager
Rayavadee Resort, Krabi
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed April 14, 2019 via mobile

Having visited Railay Bay for over 20 years, Rayavadee was always a place I wanted to stay, and a few years ago was our first visit. A truly memorable one at that, and once was never enough hence our return visit to this incredible resort in paradise.

Absolute peace and quiet, complete privacy in luxurious villas. The customer service is impeccable, world class in every possible conceivable way. The location, the views, the beaches, the jungle, the destination.

The is by far the worlds best hotel resort, Definitely recommended.

Date of stay: March 2019
Trip type: Traveled with family
2  Thank chaka5
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Susan Y, Duty Manager at Rayavadee, responded to this reviewResponded May 8, 2019

Dear chaka5,

Thank you so much for your 5* review of your recent stay with us. We truly appreciate all of your kind compliments and are delighted to know you appreciated all of the small details as well as the service and efforts of the team.

We are glad to hear that after a few years you have returned and everything is still like Paradise as you remember!

Thank you for recommending the worlds best resort us to others!

We hope to have the chance to welcome you back again to Paradise, in the not too distant future.

All the best.



Susan Young
Duty Manager
Rayavadee Resort, Krabi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 14, 2019

A positive remark first: the staff is very friendly and the rooms are clean and spacious. But that is where the positive aspects end...
We chose this hotel, because we wanted to relax and chill out on a beautiful beach. We traveled 16 hours to get to Krabi (which is only reachable by boat, which made us mistakingly believe it must be tranquil, and here is what we found:
The beach is beautiful, but is a major day excursion trip and as of 10am until 9pm is crowed with hundreds of tourists who are brought over mostly in very noisy, polluting long tail boats. The beach is so full of these parked boats that you think you are in a parking lot of a big supermarket. Many boats blast out some daft music and compete with each other on terms of who has the loudest speaker system. They come and go the whole day, so that there is constant noise which make you feel you are at Grand Central Station in New York.
These hundreds of day-tourists need to go to the toilet, and yes - you guessed right - they try to sneak in to the hotel, and use the hotel's facility. There is some security, but they can only do so much. People will climb over the rocks and walk through the bar to use the toilets (or worse, do their business right at the beach or in the ocean...)
The hotel said, they build public toilets for these day-guests, but they are not enough and moreover not visible as they are built to the side of the resort so most day-tourists never see them or know that they exist (there is no signage visible from the beach).
There are bars and restaurants nearby, and they bang out the music until 4am EVERY NIGHT. We arrived on a Saturday, and first thought they had a wedding at the hotel, only to realize the music came from further away, and they party every night of the week until 4 in the morning. Forget about sleeping with open windows...
The food at the restaurant is ok, but the atmosphere is from decades ago. The life band plays cover versions from the fifties and sixties like Burt Bacharach's "Raindrops keep falling on my head" from 1969 and the like... My grandmother would probably have enjoyed this type of music...
Now you can argue that the noise of the nearby bars as well as the invasion of day tourists at the beach is beyond the hotel's control, and I might even agree with that to some point. But then why is the hotel publishing photos that show a vastly different environment and not even using small print to warn potential guest that there might be noise and massive hordes of day-tourists at the beach? (See photos).
And above all that, how does the hotel justify its exorbitant price levels when it fails to provide the luxury of a nice beach with tranquility?
We booked for 6 nights, but checked out after 3 and went to another luxury resort a short boat trip away, where we found what we were looking for in every aspect.
We will definitely return to Thailand but surely not to the Rayavadee and certainly not at these prices.

Date of stay: February 2019
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
19  Thank Daniel W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Susan Y, Duty Manager at Rayavadee, responded to this reviewResponded May 9, 2019

Dear Daniel W,

Thank you for your candid review on TripAdvisor.

First of all, I'm delighted to hear that you thought our staff were friendly and the rooms are clean and spacious.

For the sake of other travellers reading this, yes all beaches in Thailand are public and owned by the National Parks. Railay peninsular is a very popular area and Phranang Beach is voted one of the top ten beaches to visit in Thailand. So one can imagine why everyone would like to visit! The month of February is still in peak season and the beaches can get a bit crowded during the peak season months. However, at other times of the year the beaches are not so crowded. Phranang beach is quieter in the mornings and late afternoons. However, after 6 p.m. all the boats and most of the people have gone.

We do publish information on our website about the beaches and the surrounding area. Anyone wishing to read more can do so on our website.

Yours sincerely,



Susan Young
Duty Manager
Rayavadee Resort, Krabi





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Reviewed April 13, 2019 via mobile

We was burn out from Bangkok looking for a place where to relax, enjoy the good food, nice views, good snorkeling and running... honestly we have since 7 years ago been visiting koh lipe, krabi, phiket, samed, samui, khao lak etc... the best service from the staff is at Rayawadee all smiles and nice words... the best breakfast ever, for the food you can choose from western food, Mediterranean, asian fusion.
Walking all round the rooms on the way to the beach or just walking will be an u ique experiences you will meet monkeys, lezards, etc...

Date of stay: April 2019
Trip type: Traveled as a couple
1  Thank stephane r
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Susan Y, Duty Manager at Rayavadee, responded to this reviewResponded May 8, 2019

Dear stephaneracine,,

Thank you very much for taking the time to share your feedback on the Trip Advisor platform. We are delighted to know you enjoyed your time with us and loved the location and service. We especially appreciate your comment about the staff, service and their warm smiles.

Glad you enjoyed the unique experience walking through the gardens and looking out for the cheeky monkeys and monitor lizards.

We hope you enjoyed the rest of your time in the Kingdom and hope we will have the chance to welcome you back to Rayavadee someday soon.

Kind regards,


Susan Young
Duty Manager
Rayavadee Resort, Krabi

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Reviewed April 8, 2019 via mobile

This resort is absolutely beautiful and the service is top notch. I just went here for a few days on my honeymoon and we were very pleased. The prices, however, are a bit outrageous and deterred us from wanting to eat/drink at the resort when we realized how much cheaper things are right around the corner. That being said, it’s by far the nicest resort and the landscape is absolutely perfect! I would just suggest stocking the mini bar with some of your own snacks/alcohol and do some exploring on the “walking street”.

Date of stay: April 2019
Trip type: Traveled as a couple
Thank O7056OTkatherinec
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Susan Y, Duty Manager at Rayavadee, responded to this reviewResponded April 29, 2019

Dear O7056OTkatherinec,

Thank you so much for your very lovely review of our property on Trip Advisor. We are delighted to know that you enjoyed your honeymoon with us and appreciated the efforts of our team as well as our beautiful natural setting.

Thank you as well for sharing your thoughts on the prices of food and beverage on offer in the resort. We are a 5* resort and our prices are comparable with other 5* resorts in and around Thailand. Yes, things are cheaper outside, but we believe the quality of the food and service does not match what you can have in the Resort. However, our guests are free to choose to eat in the Resort or go outside.

In the meantime, we are glad that your honeymoon was a memorable one and we hope you will return one day to celebrate your anniversary.

Warm Regards,


Susan Young
Duty Manager
Rayavadee Resort, Krabi

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Reviewed April 7, 2019 via mobile

My daughter and I stayed 3 nights at the resort and loved every minute. We did not experience the crowds mentioned in other reviews (admittedly April is low season). The staff was gracious, especially our private concierge Luna.
I would agree that the grotto preset dinner is too expensive and we opted not to dine there. There are plenty of places you can walk to on railway beach for cheaper food and cocktails, though that area is quite touristy.
We found two different deals on line, one that offered free breakfast (which is totally amazing!!) and another with free airport transportation (also amazing!). I called the resort directly and requested both amenities if I book with them directly. They readily agreed.

We found our cabana room to be quite charming and very clean.. We took advantage of complimentary activities (kayak, morning stretch class..) and only booked one tour to phi phi islands which we thoroughly enjoyed.
I loved this special place and plan to return next year. I am in the hospitality business and believe this singular resort is a can’t miss experience.

Date of stay: April 2019
Trip type: Traveled with family
2  Thank M D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Susan Y, Duty Manager at Rayavadee, responded to this reviewResponded April 29, 2019

Dear mdon2108,

Thank you very much for taking the time to share your feedback on the Trip Advisor platform. We are delighted to know you enjoyed your time with us and loved the location and service of our staff and in particular our Ton Hong "Luna".

Thank you as well for sharing your thoughts on the preset dinner at the Grotto. The dining experience at the Grotto is a very unique experience. Not many people can say they have dined in a "Cave". One cannot compare the quality of the food and beverage on offer in the resort versus what one can have at one of the local restaurants located down the beach. In saying that, our guests are lucky that they have the choice of both.

I'm glad you contacted us directly and were able to get the deals you were looking for. If guests book directly with us on our website or by contacting Reservation directly, the booking includes breakfast and free transportation from Krabi Airport only.

We look forward to welcoming you back again next year and please contact our Reservation dept. on reservation@rayavadee.com and they will be happy to assist you with your booking.

Warm Regards,


Susan Young
Duty Manager
Rayavadee Resort, Krabi

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