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“Great honeymoon stay” 4 of 5 bubbles
Review of Bhu Nga Thani Resort and Spa

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Bhu Nga Thani Resort and Spa
Ranked #3 of 13 Hotels in Railay Beach
Bristol
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Great honeymoon stay”
4 of 5 bubbles Reviewed January 23, 2013

A really nice modern room, great pool with swim up bar for cocktails. Cocktails half price during happy hour. Very comfortable bed and clean room.

It would be great if drinks and food prices were slightly lower as the bills can add up quite quickly once the 17 tax and service charge is added on top, but this was the same in all of the hotels we stayed in.

Overall a very good stay in January 2013.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Lauronica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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661 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (91)
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English first
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed January 20, 2013

We stayed at the Bhu Nga Thani from 7th - 13th January 2013. We specifically chose this hotel to celebrate my partner's 30th Birthday, after have a great stay in 2011.

However our experience this time could not have been more different. The great service we had experienced in 2011 has been replaced by ambivalence and the staff were noticeably less friendly than we have come to expect in Thailand.

The hotel looks as if it hasn't been thoroughly maintained since our first stay in 2011 and cleanliness left a little to be desired. Add that to the fact that there is major construction work going on on both sides of the hotel detracts from the overall experience

Perhaps, however, the defining moment of this trip was that the fact that the hotel gave us very bad food poisoning on the 9th Jan which left us effectively 'room bound' for 2-3 days. I can be very confident that the food at the Bhu Nga Thani was responsible as we had eaten Breakfast, Lunch and Dinner at the hotel that day.

To compound matters the hotel we entirely unsympathetic, denying any responsibility and refusing to credit any of the meals (i.e. lunch or dinner) which had poisoned us.

As their lack of care and basic food hygiene had cost us 2-3 days of our holiday i found their stance very disappointing to say the least.

Staying in any hotel is personal choice and above all the food poisoning left us with negative feelings toward the hotel.

You may have a great time, but personally, i would not recommend this hotel

  • Stayed January 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Iain B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed January 18, 2013

This resort is one of the best you can find on Railay Bay. This was our second time in the bay and we discovered the resort on our first trip in 2009. We were immediately attracted by its design, the restaurant in particular, overlooking the mangroves and the sea. The food was so great we returned twice and used their spa twice too. We promised ourselves we would stay there if we came back to Railay Bay which we did in January 2013. The rooms are nicely decorated and functional. Sadly most of the rooms don't benefit from the sea view as there are many trees blocking it. The resort is well located (although there are constructions on either side of the hotel currently which were already started in 2009). However, you would not be bothered by the noise, you would barely notice once in the resort. The staff is ok. They are not overly welcoming but you will find that almost everywhere in the area of Krabi. The people in this area are not as friendly as the rest of the country. Yet I think for the level of this establishment, the management should make an effort in coaching their staff on customer service and hospitality. It would make the experience so much better. The pool area has a brilliant view over the mangroves, unfortunately, the staff there comes across as the unhappiest of all in the resort, never a smile, never a kind word. The pool area could be so special if they had the right people working there. The food in the restaurant is brilliant, particularly the coconut chicken soup. The staff was pleasant enough as well as the reception team but they just do and say the minimum required and nothing else. No rapport built throughout our week stay. The best staff was housekeeping team which seemed to be happy to work there and were very friendly throughout. The spa was brilliant as it was on our first visit. A little heaven hidden away and the team there was great too. The hotel starts to show its age and it is a shame that the management is not investing more in keeping it in a good state and that is throughout the building. We had a good stay but if we were to return in 3 or 4 years, I am not sure we would definitely go back. That would depend on whether they have improved the product and made an effort in training the staff in being more hospitable. It is a hotel after all.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank YoyoT13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boise, Idaho
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed January 17, 2013 via mobile

After accidentally discovering this stylish and serene restaurant we ate there 5 times (2 lunches, 3 dinners). Far and away the best food we found on Railay. My favorite was the filet with frites--impeccably prepared and perfect temperature

  • Stayed November 2012
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
Helpful?
1 Thank SteveSmithPhoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed January 13, 2013 via mobile

Nice pool, friendly staff, clean rooms with good amenities.

You can't swim at the east (mangoves) beach but the beautiful west beach is only two min walk away. West beach and monkey beach (10 min walk) was some of the most beautiful beaches I've seen!

Biggest downfall is there were construction sites on both sides of the resort. We couldnt here this at all from our room but you can at the pool and restruant. Also the construction site was sometimes burning (it appeared to be rubbish) which you could smell (wasn't very nice). If it wasn't for this, I'd certainly recommend it.

  • Stayed January 2013
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Bec_hk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed January 9, 2013

We ate in the hotels restaurant 3 times after staying at the hotel next door and having a bad experience. My mum was especially pleased by the large prawn, I recommend the seafood medley with squidink pasta. The crab cakes starter only had 3 cakes which was a little dissapointing, I recommend the fishcakes if you are looking for more food. The coctails here are fantasic and really reasonabily priced compared to the other hotels that we dined at on the island. The service quality was also excellent, polite and efficient.

  • Stayed January 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank SingaporeTraveller21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed January 8, 2013

The resort looks beautiful and had good breakfast each day. Whilst the room was spacious, it was not cleaned properly and there were dirt marks and a few mysterious dark patches in the shower when we arrived. We only ate at the hotel restaurant for dinner once as my food arrived 15 minutes after my partner had already finished his meal. The plug was not working in our bathroom sink when we arrived and we had to ask three times for housekeeping to come and fix it. The resort is slightly overpriced for what you get but it is definitely the best choice if you choose to stay on Railay East.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Tia738
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bhu Nga Thani Resort and Spa

Property: Bhu Nga Thani Resort and Spa
Address: Ao Nang Beach Resort, 142 Moo -2 Ao Nang | Railay East beach, Railay Beach, Krabi Town 81180, Thailand
Location: Thailand > Krabi Province > Krabi Town > Railay Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Luxury Hotel in Railay Beach
#2 Top resorts Hotel in Railay Beach
#3 Spa Hotel in Railay Beach
Price Range (Based on Average Rates): $
Hotel Class:4 star — Bhu Nga Thani Resort and Spa 4*
Number of rooms: 60
Official Description (provided by the hotel):
Welcome to Bhu Nga Thani Resort and Spa Set sail on a traditional long tail boat and putter through the calm turquoise waters of the Andaman Sea to the exotic and secluded Railay Bay. Sheltered by magnificent limestone cliffs and protected mangrove forest Bhu Nga Thani Resort & Spa is a hidden paradise where tranquillity and solitude awaits. This is just the beginning of an exceptional journey to an unforgettable place where romantics and families alike can relax, rejuvenate and feel free. The beautiful colonial style rooms and villas are furnished to delight with special features like private pools, outdoor showers and oversized sunken bathtubs. Relax by the seafront swimming pool, dine at the elegant restaurant, let your cares drift away at the pampering spa and take a scenic tour of Railay Bay to discover the pristine white sand beach, world class rock climbing and spectacular temple cave all within easy walking distance. ... more   less 
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Also Known As:
Bhu Nga Thani Hotel Railay Beach
Bhu Nga Thani Resort And Spa Railay Beach, Krabi, Thailand

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