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“Great hotel, food is ok but depends on ...., and very expensive”

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Falkensteiner Hotel & Spa Carinzia
Ranked #1 of 1 Hotels in Tropolach
Certificate of Excellence
Budapest, Hungary
Level Contributor
72 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Great hotel, food is ok but depends on ...., and very expensive”
4 of 5 bubbles Reviewed February 13, 2014

The hotel as it is, I would say great. You cannot find any mistake in the services, rooms are excellent. The location is also pretty good, just a quick walk to the ski lift.
The food I would regard a bit of a misunderstanding of fine dining: the quality is high, the chef is good in making them on a high level, but the portions are very small. The usual solution is offering a menu of 5-7 different meals, or serving less, but a bit bigger portion. Here they serve less, but only a tasting size, which is not good (especially if you ski a lot during the day).
The wellnes are is outstanding, however a bit too small, especially with the pools. Sauna, relaxing is fine.
The biggest negative is probably the pricing which is very high in all means, but that is a 'personal feeling' category. I also felt the receptionist a little bit amateur compared to the rest.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laszlo J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manuel F, Front Office Manager at Falkensteiner Hotel & Spa Carinzia, responded to this review, February 25, 2014
Dear Laszlo,
thank you very much for praising our service and our food. As we are sure you know we offer a 5 course menu with a selection of salads and cheese or buffet once a week. With our food we aim to exceed our client expectations. Let me use your feedback as opportunities to urge all our guests to contact our service team if you want to have an extra portion or regarding other wishes. Our kitchen team will be happy to comply.
We hope to be able to welcome you again at our hotel and then deliver an even better experience.
Your Falkensteiner Hotel Carinzia Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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645 reviews from our community

Traveler rating
    324
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    72
    22
    11
See reviews for
185
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21
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Arabic first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Slovak first
  • Any
English first
Brasschaat, Belgium
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed May 21, 2013

This Falkensteiner Carinzia Hotel was absolutely fantastic ! We had a great stay here. We
would definately recommend this hotel to anyone going to Karinthië(Kärnten). Friendly hotel
staff, greats rooms, great breakfast and diner. For us it was a 10/10 ! Alain and Cindy Brasschaat Belgium

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ALAIN V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manuel F, Leiter Front Office at Falkensteiner Hotel & Spa Carinzia, responded to this review, August 20, 2013
Dear Alain V,

thank you very much for your kind feedback. We appreciate your recommendation and are glad to read, that you enjoyed your stay with us.

We sincerely hope to be able to welcome you again in the future.

Kind regards

Your Falkensteiner Hotel Carinzia Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ljubljana, Slovenia
Level Contributor
106 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed May 7, 2013

We stayed there for just 3 nights and enjoyed ourselves a lot. Rooms are big and comfortable, cuisine is excellent. One of the key features is a great spa, featuring many saunas, treatments, an indoor and outdoor pool plus more. A cozy bar, a billiard room, as well as many recreation opportunities makes this both a relaxing wellness or an active sports holiday destination.
There's a golf course nearby, a skilift within walking distance etc.

Room Tip: Ask for a room looking at the mountains.
See more room tips
  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aaronmarko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manuel F, Front Office Manager at Falkensteiner Hotel & Spa Carinzia, responded to this review, July 6, 2013
Dear aaronmarko,

thank you very much for your feedback. We are very glad to read that you enjoyed your stay with us.

We are looking forward to welcome you with us again.

Kind regards
Your Falkensteiner Hotel Carinzia Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salzburg, Austria
Level Contributor
318 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 bubbles Reviewed April 7, 2013

what a place, ideal to take some time out. the friendly staff will really try to spoil you from the time you check in until you sadly have to leave. Food, what a great experiance. The quality is superior followed by fantastic presentation and excellent taste. We will definately go back there again.

Room Tip: Try to bet a room not facing the parking area. It can get a little noisy with people walking through...
See more room tips
  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hermann b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belgrade
Level Contributor
161 reviews
139 hotel reviews
common_n_hotel_reviews_1bd8 239 helpful votes
5 of 5 bubbles Reviewed March 13, 2013

Stayed there for 7 days and have really nothing to complain about. Everything was good, the food, the comfortable rooms, beds, pillows, spa was excellent, everything felt fresh and clean, the ski lift is 100m away, friendly staff etc etc.
The only thing I can complain about was the music from the bar/restaurant nearby which played very loudly every morning starting at 8am and in the night finishing around midnight so it was hard to get some quality sleep, but it doesn't belong to the hotel so they cannot do anything about it. Maybe if there are rooms which do not have the mountain view then those would be more quiet I would assume.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank moncic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warsaw, Poland
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed March 10, 2013

4 day stay in Carinzia was an excellent experience: outdoor pool, spa with separate spa lift, rich breakfast buffet, great dinner set menu and good staff (despite some problems with English at the reception desk :) ) Beautiful rooms with suprising bathroom design (glass walls). We will be back - great place to have a few day rest on the way to / from Italy.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HoReCaPassionate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Level Contributor
190 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 bubbles Reviewed February 25, 2013

We didn't staid here at the hotel but we went as external clients for the SPA services.
Those are available only when the hotel isn't fully booked and it's preferable to call them in advance. The entrance fee it's 39€ that includes 2 towels, 1 bathrobe and slippers (that u can take home).
We went at 10 in the morning and we got the full spa only for us. Noone was there till 4pm.
There are two areas: one swimmingpool that u can access only if you've your swimsuit and all saunas and other pools are accessible only naked.
in the naked are they do have two dry saunas at different tempeatures, one hammam, one resting area, water beds, external jacuzi, etc.

Due to it's location most of the staff it's speaking fluent English, Italian, Slovenian and German.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Alberto D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Falkensteiner Hotel & Spa Carinzia

Property: Falkensteiner Hotel & Spa Carinzia
Address: Troepolach 156, Tropolach, Hermagor 9631, Austria
Location: Austria > Austrian Alps > Carinthia > Hermagor > Tropolach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Tropolach
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Falkensteiner Hotel & Spa Carinzia 4.5*
Number of rooms: 160
Reservation Options:
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Also Known As:
Falkensteiner Hotel And Spa Carinzia
Falkensteiner Hotel Carinzia

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