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“What a great new resort!”

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Svarga Resort Lombok
Ranked #14 of 30 Hotels in Senggigi
Certificate of Excellence
Sydney, Australia
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“What a great new resort!”
Reviewed July 8, 2014

This was our 4th trip to Lombok and we were going to stay at the Oberoi as we have on all our previous visits but we had to prune back the budget a bit so we switched our accommodation to here at the last minute.The rooms are chic and fairly well designed, and the whole resort has a mid-century, Palm Springs vibe. All the staff were super friendly and helpful and we were of course glad to get our room upgraded at check-in to one of the ground floor suites with a bath tub.The noise from the road at the front is a bit do a turn off but we didn't really notice it once the door was closed or if we were up at the pool/restaurant. The food in the restaurant was good, though oddly all the western dishes were better than the Indonesian dishes. It's certainly a plus for me to get an a la carte breakfast instead of some naff buffet. To be honest, it's not the sort of place that would normally be our first accommodation choice (yep, we've got a bit of a 5-star hotel habit) but at the very keen rates they're presently offering who can say no?! And besides, on a refreshingly undeveloped island like Lombok, even if you pay for 5 star accommodation, you probably won't get the same standards that you would on say Bali. I would gladly return.

Room Tip: Select a room as far back from the road as possible.
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  • Stayed July 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank MattJamesEager
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nor Rofika H, Owner Company Representative at Svarga Resort Lombok, responded to this review, September 14, 2014
Dear MattJamesEager,

"...We would gradly to return..."

And we'll be very happy to welcome your next visit!
Thanks for the review and the Room Tip! It will be useful for other guest to choose the room type.

Cheers,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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491 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Korean first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Perth
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 8, 2014

As a mature young couple looking for a relaxing getaway, this resort was perfect and didn't break the bank!
The rooms are beautiful, very modern and with stunning views.
The resort itself is also very beautiful and is kept in excellent condition by the hardworking staff.
The staff are all incredibly friendly and most have a decent level of English which made communication really easy for us (we are from Australia). They are happy to help wherever possible and organise tours etc. The two best examples I can give of the staff - on our first day the car wasn't available to take us on the daily sunset tour planned by the resort so they called a taxi for us free of charge (paid for by the resort). We were very impressed. The next thing was they accidentally quoted us incorrectly for a waterfall tour (they quoted us for the price of one person when there is two of us), but even when the mistake was discovered they told us it was their mistake and because they had already told us a price they wouldn't charge us any extra - hence we got a waterfall tour for half price. Again, we were really impressed with this.

The only negative we found were that the resort isn't directly on the beach and there isn't really any easy beach access that we discovered over our 5 days. As a fitness freak, my partner also though another negative was that there was no gym. The only other thing is that I think they need to advertise that they do not serve alcohol with more emphasis. We hadn't realised until they told us at check in. We weren't after a boozy party trip, but we would have enjoyed a cocktail by the pool or whilst watching the sunset every now and then.

Overall this hotel is excellent and I would highly recommend!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kirst_Bee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 6, 2014 via mobile

Me and my husband decided to stay in Svarga for a night transit after Rinjani Trekking program we had joined. Arriving at the hotel, we were warmly welcomed by the receptionist with a fresh welcoming drink. 

We found the room beautiful, cozy and spacious, and so was the bath room. We really had a tight sleep that night. In the morning, I then, got a chance to explore the hotel. I just realized how artistic the hotel was, which I think the architect did some magic to change the hilly landscape to be this beautiful structures. 

We like the garden, the lounge and the artificial beach so much. Also the pond with corals that gives more natural and tropical ambience to the design. Not only that, the spectacular view I saw was when I swam in the swimming pool in the upper part of the hotel. Looking at the right side, I found hills - stroked by the sun scenery, while at the left side I could enjoy the beach view with bunch of traditional ships sailing to the ocean at the very corner of your vision. It was a breathtaking view, indeed!

In overall I recommend this hotel to the one who is seeking to do activities in a peaceful and cozy place such as doing yoga, walking (the nearest beach is 7 mnts away on foot), swimming, bicycling as well as to find indulgence in their holiday. However, please be extra careful and take the ground floor rooms for family with children and infants, due to stairy design of the hotel. But it's worth the hike since you will get a healthy and yummy breakfast and optionally spend sometime at its spa centre up there *with add cost for sure :)

I will definetely love to come back !

Anisa Israr

Stayed July 2014, traveled as a couple
Helpful?
1 Thank Israr S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nor Rofika H, Owner Company Representative at Svarga Resort Lombok, responded to this review, September 14, 2014
Dear Anisa Israr,

"We will definitely love to come back !"

And we will definitely love to welcome you back soon!
Maybe for staying a bit longer, not just for a night transit. :)
Thanks and see you soon again.

Cheers,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed July 4, 2014 via mobile

Is a nice and clean resort with great designs for the rooms and villas. Service was good and friendly but was disappointed as some cash left in wallet (on dressing table) went missing after we got back from breakfast. Came back and realised room was already made up and there were a few bills missing. :( a great mar to an otherwise nice resort. Only slight setback to the resort's layout is the number of stairs one had to take to the spa and restaurant.

Stayed July 2014
Helpful?
Thank leeyeelin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 1, 2014

During my last stay in Lombok of 2013 I noticed the construction of a new resort along the hillside of Kerandangan valley. We did not get to witness the completion of the project due to time constraints. This time around however we were fortunate enough to witness the completion of the project.

One of our last nights in Lombok we had diner at the Salzo restaurant. Prices start from 60,000 rupiah for mains I beleive. I ordered a Chicken Cashew nuts whilst my partner ordered the Ceaser salad. I have not had such great delight in eating Western food on Lombok since.The chef even made a special desert dish for our baby boy!

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank franzchristoph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed June 30, 2014 via mobile

Hotel is new, rooms are nice, staff is friendly, food quality is good but half of the food menu is not available e.g. mussels, papaya salad, pomelo chicken salad. And that's for 3 days in a row. That's neither good for the hotel nor for the guests!

Stayed June 2014
Helpful?
Thank Oliver H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed June 25, 2014 via mobile

Me and my husband never regret choose this boutique resort for our stay after 3d 2n hiking tour.

After a hard hiking tour, to rejuvenate body we pamper ourselves at their spa. Great, professional staff and clean environment.

The resort is very new, clean, cosy and quiet. Marwa room is spacious enough for couple. Everyday housekeeping did a excellent job to tidy up the room.

Food and drinks are up to standard, is a bit pricy as compared to restaurant at Senggigi town area. But their taste is much better.

Do check out with the front counter for the daily activities. Such as Malimbu beach tour, afternoon tea, morning cycling tour and etc. oh! Ya! Forget to tell you, is all FREE!

All friendly and honest staff makes us feel like at home. 5 star service!

We deeply appreciate the security staff who help to keep the motorbike key that we left at the bike overnight. I would say you will feel save and secure to stay here. Why? The next incident I left my camera pouch at the "boat seat" near lobby area. When I returned I found it was placed on the table. I'm blessed!

Upon check out they give us a handcraft bamboo sling bag which is so sweet!


  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank elephant1103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nor Rofika H, Owner Company Representative at Svarga Resort Lombok, responded to this review, September 14, 2014
Dear elephant1103,

Thank you for staying and taking time to write a long nice review for us.
We're happy to know that you enjoyed your stay with us.

In regards to the food price, you can compare it with our neighbor resorts/hotel and we believe you will find our Salza Resto is very value-for-money. The food quality, ambience, and service of our restaurant is of course could not be compared with the local cafe/restaurant in the town of Senggigi with its crowd.

Again, thanks for sharing our Daily Activities in this review. Yes, those are free of charge. We do hope that our guest can find Lombok more enjoyable by taking those activities.
Hope to see you again soon to give another bamboo bag ;)

Cheers,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Svarga Resort Lombok

Property: Svarga Resort Lombok
Address: Jl. Raya Senggigi, Kerandangan Senggigi, Senggigi, Lombok 83355, Indonesia
Phone Number:
Location: Indonesia > West Nusa Tenggara > Lombok > Senggigi
Amenities:
Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Top resorts Hotel in Senggigi
#12 Luxury Hotel in Senggigi
#14 Spa Hotel in Senggigi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Svarga Resort Lombok 4*
Number of rooms: 25
Official Description (provided by the hotel):
Derived from Sanskrit Language, means “heaven”, Svarga is uniquely designed as an exclusive resort like no-where. With its hilly contour, it provides a natural offbeat ambience combined with the richness of local cultures. Here, you’ll find a calming resort under the swaying coconut leaves, which is ideally located close to “Senggigi” as one of Lombok’s main tourism area. Explore the undeniable charms of Lombok island: with the smell of tropical breeze, white sandy beaches curved by the lush hills of Rinjani, and sowed by the lustrous colors of hand-made woven clothes. Svarga puts itself among those all. ... more   less 
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Also Known As:
Svarga Resort Lombok Senggigi

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