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“Lovely pool area & view but dirty room”
Review of Villa Mataano

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Villa Mataano
Ranked #5 of 45 Senggigi B&B and Inns
Level Contributor
95 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Lovely pool area & view but dirty room”
Reviewed April 13, 2013

We spent two nights at Villa Mataano and were delighted when we saw the pool area: lovely blue water, lounge chairs and a great view. Easy to enjoy your day here :). The room was spacious, lots of cupboards and even a seperate kitchen area (sink and fridge), plus a large flatscreen TV. Unfortunately we found around twenty black hairs on our sheets and couldn't be sure whether the sheets had been washed before our arrival at all. Bathroom was also dirty and full of mould. Towels smelled clean though. Breakfast is not included but Cafe Alberto is just down the road and they offer breakfast buffet, pool and wifi use for 100.000Rp per person. If they cleaned the room properly and got rid of the mould it would be a great place to stay. Also no mosquito nets, so better take some mossie spray with you.
Directions to this place are somewhat confusing and we asked a handful of locals for Jalan Alamanda and all didn't know. Have the shuttle drop you off at the Cafe Alberto. Turn into the road opposite Cafe Alberto leading away from the sea. The second road turn left, then turn in the first on your right, the first on your left again, then the first on your right again. You're in Jalan Alamanda now and the number is 8b. People running this place are very nice.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank flauschipoohbear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manerly S, Owner at Villa Mataano, responded to this review, April 16, 2013
Thank you for your review! We definitely appreciate the feedback. I'm glad you enjoyed the outdoor deck area and the overall spaciousness of the room. Its upsetting to hear your experience with the bedsheets. We always provide newly laundered sheets for new guests. I really can't explain why this happened and I'm sorry it did. I wish you would have informed us right away and we would have been more than happy to change them for you.
As for the mold, this is a constant battle hear in Indonesia with all of our wet weather. We appreciate you pointing this out to us and I am looking into repairing that mold damage in the bathroom.
Thanks again and happy travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Villa Mataano

Property: Villa Mataano
Address: Jalan Alamanda 8B | Green Valley, Senggigi, Lombok 83355, Indonesia
Location: Indonesia > West Nusa Tenggara > Lombok > Senggigi
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #5 of 45 B&Bs / Inns in Senggigi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Villa Mataano 3*
Number of rooms: 15
Official Description (provided by the hotel):
Located on a serene hillside near to the center of Senggigi, Villa Mataano is divided into two sections. The original section is a small family-run guest house offering guests personal service and a wide array of amenities all at a reasonable rate. This side is best for families or groups of friends as they would have more privacy. Directly next door to the original homestay is a newly built, minimalist, 10-room hotel offering guests personal service and a wide array of amenities all at a reasonable rate. Villa Mataano is only a 5-7 minute walk to the beach and a 3 minute drive to the center of Senggigi where you will find plenty of cafes, shops, restaurants, and clubs. There are several mini-markets, beachside restaurants/cafes, and food stalls within walking distance. The staff is ready help you arrange day trips to the gills, waterfalls, and other popular attractions. All rooms have en-suite bathroom, refrigerator, seating area, and Wi-Fi. Most of the rooms have air-condition, cable TV, and hot water while the family loft is highlighted by its own pool table. There is a large outdoor deck and garden area where guests can relax, take in the view, or go for a swim in the infinity pools. ... more   less 
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Also Known As:
Villa Mataano Lombok/Senggigi

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