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“7:30 am construction wake-up on Sunday!”

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Kebun Villas & Resort
Ranked #14 of 30 Hotels in Senggigi
Certificate of Excellence
Singapore, Singapore
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“7:30 am construction wake-up on Sunday!”
Reviewed January 3, 2013 via mobile

Not a great start to our holiday! However, we changed villas and had a much better experience the next morning. Spacious villa (we had a 2-bedroom) with great private dipping pool. Strange that there is no door between bathroom/toilet and bedroom in master bedroom....so don't expect privacy if needed:).
Simple breakfast provided of fruit, pancakes, waffles, white bread, noddles, fried rice, and/or omelet.
I would recommend stay as its a beautiful 'oasis' in the middle of Senggigi, but I would suggest negotiating prices as they are still under construction. Highly disappointed that this was never mentioned to us when we booked.
Tropical island = insects and geckos!

Stayed December 2012, traveled with family
Helpful?
Thank Beachbunnykk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kebun88, Manager at Kebun Villas & Resort, responded to this review, January 7, 2013
Thank you beachbunnykk for your stay with us...

And thank you also for your recommendation...and we would like to tell you that the construction will be finished this January...so we will be back as the most comfortable villas for your holiday...
and of course we expect a lot for your next stay in Kebun Villas and Resort.

Just for your information, the 60 sunset room will be opened on February 2013.

best regards


Manager
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Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
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English first
Dubai, United Arab Emirates
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 2, 2012

Excellent clean and modern accommodations with very comfortable and spacious villas and lush surroundings.
The staff were extremely friendly at all times and went out of their way to make us welcome, the food was great too and we had most of our meals here.
We stayed for 3 weeks and will certainly be back for more.

My only gripes was that, when we went (May-June), the private swimming pools were very cold, but the main pool was ok, and generally the design wasn't suitable for some toddlers due to the.number of steps, fish ponds and proximity of swimming pools to the bedroom and living rooms.so we were constantly paranoid that our 2 year old would fall into something!

But for couples or families with other kids - no problems!

  • Stayed May 2012, traveled with family
    • Value
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Helpful?
1 Thank andy h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kennykebun88, Owner at Kebun Villas & Resort, responded to this review, December 3, 2012
Dear Andy,

Thank you so much for your kind words on our property. It was certainly a pleasure having you over and we hope to host you and your family once more.

Cheers!

Kenny Lim,
Kebun Villas and Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
98 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed October 16, 2012

Enjoyed a quiet stay with teenage son in a pool Villa Most comfortable .Super friendly young staff and great food. Only negatives were the local town and poor Wifi during our stay which will supposedly be fixed and some construction noise during daytime hours as they expand

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Villamallorca2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kebun88, Manager at Kebun Villas & Resort, responded to this review, December 5, 2012
Dear Villamollarca2 ,

Thank you very much in advance for taking your time to write such a lovely review for our Hotel Kebun Villas & Resort. We are very surprise to hear that you had a pleasant experience during your stay with us.
Kebun Villas & Resort has team work with all staff for your stay and enjoyable the tranquility Accommodation.
Our team also work very hard to ensure that all guests have a great holiday. We believe our team offer a friendly and highly efficient level of service so it is very nice to hear that you found the service of such a high standard. Our Chef work very hard to create the food for your convenience with high level of services.
We do apologies for the construction during your stay; however we can’t stop at the time.
For your information, the new room is done already with kid swimming pool for the children and adult with 60 more room, which is 18 Deluxe Family and 42 Deluxe Room.

We are hoping to see you soon with always at your services.

Best Regards,
Kebun Villas & Resort Team
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Venray, The Netherlands
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 11, 2012

We stayed in Kebun Villa in Senggigi in oct 2012 for 7 nights. Although they are completing a lot of new (normal) rooms, which will probably be finished around jan 2013, it did not bother us.
We stayed at 1 bedroom type Angsana nr 5; ask for this room since it garantees the most privacy.
The villa is very spacious and luxurous with its own private pool and I mean really private. The food is very good but ask for taking it to your room since you will probably be alone in the restaurant. The staff is very friendly and does everything to make you happy. Villa kebun is on walking distance of Senggigi but you can also take a horse and carriage or a taxi back.
Do not forget to enjoy sunset at the Beachbar on the Senggigi Beach around 17.30 hrs.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
3 Thank MajaKateman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kebun88, Manager at Kebun Villas & Resort, responded to this review, December 6, 2012
Dear MajaKateman ,

Thank you very much in advance for taking your time to write such a lovely review for our Hotel Kebun Villas & Resort. We are very surprise to hear that you had a pleasant experience during your stay with us at Angsana 5 one Bedroom Villa with Private Pool.
Kebun Villas & Resort has team work with all staff for your stay and enjoyable the tranquility Accommodation for your relaxing holiday.
Our team also work very hard to ensure that all guests have a great holiday. We believe our team offer a friendly and highly efficient level of service so it is very nice to hear that you found the service of such a high standard. Our Chef work very hard to create the food for your convenience with high level of services in your convenience.
We do apologies for the construction during your stay; however we can’t stop at the time being.
For your information, the new room is done already with very big swimming pool with 60 more room, which is 18 Deluxe Family and 42 Deluxe Room, and the rate we already publish on internet starting February, 2013.

We are hoping to see you soon with always at your services.

Best Regards,
Kebun Villas & Resort Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jurong West, null, Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 7, 2012

I was skeptical of staying in this place, owing to early reviews saying that there was construction going on in this Villa. I was afraid it might spoil my honeymoon there, but it had been such a pleasant surprise,in fact there was no audible work going on at the time we were there (1st Oct - 6th Oct). The staff were cheerful,polite and ever ready to ease your queries/problems. The professional pictures do not lie, what you see is what you get. Big spacious villa, in which you can just spend a whole day lazing, especially in the pool and bathtub! Sengiggi beach is just 10 mins walk away, eateries can be found along the stretch of Jln Raya Sengiggi. Do note that they have now constructed a new block of rooms, thereby a portion of the pool maybe overlooked by people from the top rooms. Otherwise, there is no intrusion to your privacy. The wifi can be improved upon though, it keeps losing connection and requires one to log in time to time. This can get irritating at times. All being said, it was such a pleasure staying here, we had such a heavy heart trying to leave. Anyways, the it is now known as Kebun Villas, and the bar is not opened due to it being situated close to a mosque.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kimi K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kebun88, Manager at Kebun Villas & Resort, responded to this review, December 6, 2012
Dear Kimi K,

Thank you very much in advance for taking your time to write such a lovely review for our Hotel Kebun Villas & Resort. We are very surprise to hear that you had a pleasant experience during your stay with us on your honeymoon.
Kebun Villas & Resort has team work with all staff for your stay and enjoyable the tranquility Accommodation.
Our team also work very hard to ensure that all guests have a great holiday. We believe our team offer a friendly and highly efficient level of service so it is very nice to hear that you found the service of such a high standard with cheerful staff. Our Chef work very hard to create the food for your convenience with high level of services.The Room is handle by experiences Manager to keep the cleanliness everyday.

We do apologies for the construction during your stay; however we can’t stop at the time being.

For your information, the new room is done already with nice swimming pool with 60 more room, which is 18 Deluxe Family and 42 Deluxe Room.

We are hoping to see you soon with always at your services.

Best Regards,
Kebun Villas & Resort Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
42 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed September 13, 2012

The villas are very spacey and nicely designed but not well attended (room was not fully cleaned when we moved in) and maintained (bathroom shows some wear and tear). There's also new construction happening and staff is not always on top of things (e.g. breakfast and service was below our expectations).

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joachim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed September 8, 2012

We were very unfortunate to stay in this hotel in sept 2012.
It has a great potential for the future (maybe late 2013), but the resort is clearly not finished yet. Villa's seem very nice, but still there are a lot of start up issues.
It is not a cheap hotel and wifi access is not working (might not be an issue for many, but if you select an expensive hotel like this based also having wifi it is an issue) therefore I would not recommend it for tech savvy people or people like may today with iPad's and iPhones. Definitely not the place to host a conference at this time!

Also the staff are very friendly, but very inexperienced. Don't get me wrong they are very nice, but simply not qualified yet; e.g. They forget to pickup your laundry, so you are waiting and have to call them for reminders. Same with our water cooker, it didn't work and we had to call them twice to have it replaced...... All small things, but these stack up.... And will not stack up to your expectations for such a place.

One final but big thing to consider is that the place has construction going on from 7am until 10pm, as they are expanding the place with 6 large buildings with many hotel rooms.
Villa's will be less secluded once these are finished (as they all look over your private swimming pool). And for now there is a lot of construction noise going on all day.

Maybe we are here to early.... Maybe things will fall in to place once operational, but I would suggest to stay away until May, June 2013.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Raymond W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kebun88, Manager at Kebun Villas & Resort, responded to this review, December 5, 2012
Dear Raymond,

We are very welcome for your comment for our improvement too, clearly our construction during your stay as the Management kindly we do apologies.

Management has created the staff and train for more professional service, the Wi-Fi is upgrade and our chef with high standard service to fill the guest inconvenience. Hope to see you again at Kebun Villas & Resort.



Regards,



Kebun Villas & Resort Management Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kebun Villas & Resort

Property: Kebun Villas & Resort
Address: Jl. Senggigi Km 8, Senggigi, Lombok 83355, Indonesia
Phone Number:
Location: Indonesia > West Nusa Tenggara > Lombok > Senggigi
Amenities:
Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Luxury Hotel in Senggigi
#14 Spa Hotel in Senggigi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Kebun Villas & Resort 4*
Number of rooms: 69
Official Description (provided by the hotel):
Nestled in the arms of a cliff and among Lombok's natural landscape, the hotel takes its name 'kebun' which means 'garden' in Bahasa. A tropical oasis; inspired by the concepts of natural living and modest luxury, our garden home allows you to experience the art of slowing down in quiet seclusion. With a 24hr Front Desk, upgraded (free) WIFI and daily housekeeping at your service, there is no better place to ease your mind.Be immersed in the tranquil ambience of nature. Lose yourself in the sounds of the rustling trees. Leave your city worries behind. Welcome to The Kebun Experience. ... more   less 
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Also Known As:
Manna Kebun Hotel Senggigi
Kebun Villas & Resort Lombok/Senggigi

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