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“Good place to stay”

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United 21 Panoramic Resort, Karnala
Ranked #1 of 1 Hotels in Karnala
Mumbai (Bombay), India
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Good place to stay”
Reviewed June 15, 2014 via mobile

Stayed on super deluxe room, booked online, good staff, clean rooms,and the food was also tasty. Great view from the room. Recommemded now in the monsoon. The water park was also well maintained. 5 mins from karnala bird sanctuary and just 2 hrs drive from Mumbai.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SoultravellerPriya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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125 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Any
English first
Mumbai (Bombay), India
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 3, 2014

If you are planning for a weekend then this is the best place to be.......
I had been here on a school camp and the place is just fantastic the gardens and the container shaped rooms are a different from other resorts

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Akshit g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai, Maharashtra, India
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed May 27, 2014

This place is amongst thick forest on Karnala (Not to confuse with Arnala)
Rooms are good. Ambience is excellent.
Crowd is couple crowd & family.
Food served was good.
Staff unable to understand English but who cares when there is service with smile.
This hotel we use as our halt on Goa, Kolhapur trips for overnight stay

Room Tip: Higher options are good (Luxury)
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  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Thelostbattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 18, 2014

I would like to share all my experience with Panoramic Resort - Karnala, been a hospitality professional and worked with several project domestic and international, my first experience with he property was unpleasant, food quality was superior and unprofessionally managed. The food was too spicy and we were with small children between 6-7 years and total of group 15 people. almost all child were empty stomach except eating dhokala and sweets.

The life guard at swimming pool was unseen where as the people were in the swimming pool were playing with tennis ball (catching) volleyball with basket ball and thy have captured complete area for swimming.

The rides were not professionally managed as they need to be major renovation (not sliding). all pool water was dirty because all are near to garden and people were walking through it. (muddy legs), which has to be stopped for proper hygiene.

7D was very good but there should be more time for the show. evening tea and coffee were served with light snacks but it was just tomato sauce (no bhaji for pav). beverages (soft drinks/water) were over priced where it is shows MRP on it but still they selling it too costly.

Over all experience I will not recommend unless they all are coming with solid renovation.

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank girishrodiyal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PanoramicResort, Manager at United 21 Panoramic Resort, Karnala, responded to this review, May 21, 2014
Dear Girish,

Thank you for taking the time and letting us know about your experience at our Panoramic Resort - Karnala. We would like to acknowledge the receipt of your feedback and thank you for conveying your opinion.

On behalf of Panoramic Resort – Karnala, kindly accept our sincere apologies for not being able to provide you the high standard of hospitality which is the general norm of our hotel.
We genuinely regret the inconvenience caused to you during your visit.

We value your business, and would like to address your concerns as quickly as possible. We assure you that we are investigating your concerns raised on Guards for There where about . We have 2 foot washers one near the pool and one near the water park to prevent the mud going in the Pool and Water Park.

We have a blend crowd from all aspects of life hence we try to match the taste in general. Will definitely rectify our food in future which can cater to your taste.
Since we have lot of Crowd in the Resort who watches the 7 D that is the Reason we have Limited Time for the show and also we have to accommodate every time in stipulated time.

I am sure you would pardon the mistake on our part this time and would continue your business association with us.

We reassure you of our co-operation and look forward to a more positive association with you in the future as well.


Thanks & Regards,

Operation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Karnala hotels

Vijayawada, India
Level Contributor
86 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed May 3, 2014

Had an opportunity to spend a day. The all inclusive package saves you time and money. Fun, food and relax. Watched 7D, played water sports, my children had a lot of fun in the pool. Had complementary aam panna, fluffy, pop corn. Video games and 7D were incl. of package deal.

Room Tip: Since we'd not stayed, could not enjoy, but wooden cottages are also there to relax in winters w...
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Rkpyda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 15, 2014

you will enjoy the One day picnic offered by the Resort. Do book it online for better discount. the 7D video, games, lunch and the water rides are very good. large place with big swimming pools makes it worthy.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank prantiks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune, India
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 18, 2014

We stayed at this hotel a few days ago and selected the 'Deluxe Suite'. What the hotel doesn't tell customers is that these rooms are all based on what look like modified shipping containers (slightly wider than standard containers though). The metal structure means that even with an air conditioner, the room gets extremely hot and stuffy. While everything was neat and clean, the overall impression is of cheap and flimsy construction.

Our stay was part of a package deal which included food and entry to the attached water park. The dinner was terrible with over-spiced dishes. However, the breakfast the next day was OK. The water park might interest some, but personally didn't attract us.

Overall, this was one of the worst hotel stays I've ever had and regret every paisa of the money we spent there.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
4 Thank Vivek T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Panoramicresort, General Manager at United 21 Panoramic Resort, Karnala, responded to this review, March 24, 2014
Dear Vivek,

Thank you for taking the time and letting us know about your experience at our Panoramic Resort - Karnala. We would like to acknowledge the receipt of your feedback and thank you for conveying your opinion.

On behalf of Panoramic Resort – Karnala, kindly accept our sincere apologies for not being able to provide you the high standard of hospitality which is the general norm of our hotel.
We genuinely regret the inconvenience caused to you during your visit.

We value your business, and would like to address your concerns as quickly as possible. We assure you that we are investigating your concerns raised on rooms part and are rectifying on the same .

We have a blend crowd from all aspects of life hence we try to match the taste in general. Will definitely rectify our food in future which can cater to your taste.

I am sure you would pardon the mistake on our part this time and would continue your business association with us.

We reassure you of our co-operation and look forward to a more positive association with you in the future as well.

Thank you.

Yours sincerely,


General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about United 21 Panoramic Resort, Karnala

Property: United 21 Panoramic Resort, Karnala
Address: Mumbai - Goa Road, Near Karnala Bird Sanctuary | Taluka Panvel, Karnala 410221, India
Location: India > Maharashtra > Raigad District > Karnala
Amenities:
Business Center with Internet Access Children Activities (Kid / Family Friendly) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Karnala
Price Range (Based on Average Rates): $
Hotel Class:3 star — United 21 Panoramic Resort, Karnala 3*
Number of rooms: 62
Official Description (provided by the hotel):
Panoramic Resort Karnala, Navi Mumbai, is nestled amidst lush green landscapes. Wake up to the sound of chirping birds and sunrise with this contemporary accommodation. The waterpark is very popular with holiday seekers and is a perfect destination for a day picnic and get together with near and dear ones. Enjoy thrilling water sports, 7D theatre and activities such as free fall and Commando bridge. The multi- cuisine restaurant and bar serves delicious treats and drinks from across the world for a filling experience. ... more   less 
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Also Known As:
Panoramic Hotel Karnala

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