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“Great Place to Bring Your Kids”
Review of Eagle Point Resort

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Eagle Point Resort
Ranked #1 of 7 Hotels in Mabini
Makati, Philippines
1 review
“Great Place to Bring Your Kids”
Reviewed June 17, 2014

This review is for families looking for a weekend getaway close to Manila. This is a diving resort. But I am not a diver.

I have four kids, two girls 16 and 11, and two boys 8 and 7.

The place was perfect for us. We stayed at the hotel. We got a loft with three beds. The room was big, clean, and cool. Our room looked like a hotel room, not a hole in the wall. Bonus, they had a flat screen with HD channels. No WiFi though.

The pool was great too. It was two floors connected by a slide.

Since it is a diving resort, there was no beach. But you can take a boat ride, which we did, to any of several nearby coves. Eagle Point owns one of the coves. So there's a default beach they can ferry you to. We had to pay separately for the boat ride. But that was fine. The cove was 20 minutes away, and the ride itself was a treat for the kids. The beach itself is nice, clean, and pretty private. But the sand was shelly. So bring aqua socks.

At the resort, they offer buffet meals, and they serve a particular cuisine depending on the day. The restaurant will also accommodate adjustments to their food for picky eaters. My son absolutely loved the breakfast. He must have had a pound of bacon. He said he it was the breakfast he ever had.

Room Tip: Ask for the loft.
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  • Stayed April 2014, traveled with family
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Helpful?
Thank Mike R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Manila
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 13, 2014 via mobile

Anilao is a far place to drive for a cold pool and a sunset.

Eagle Point Resort's greatest asset is their people. They're friendly, they're courteous and they'll do their best to make you feel welcome. Everything else over promises and fails to deliver.

We started off on the wrong foot. The website showed a photo of two queen sized beds for the terrace view hot deal. I called their office to confirm if the room indeed had two queen sized beds for that room and they said yes. I should've read the fine print.

It was a quick decision and we didn't have time to clearly study the website. Part of this is my fault but they weren't completely honest either.

Picture of a nice beach, check!
The beach is a twenty minute boat ride away assuming they had a boat. No boat, no beach.

Picture of a decent room, check! Just don't believe the photos ;)

Wow, aviary!
Well, they do have two eagles and a cockatoo. I'm not too sure if that qualifies for an aviary.

Pool with sharks, fantastic...
If there were resident sharks in the pool, they were probably taking a vacation at a different resort. We tried looking and didn't see them.

Regular swimming pool, bonus.
Cold. The water slide was fun - Splash island is also cheaper and closer by.

And of course, the reason we chose Anilao... It's a very popular spot for diving.

We should've checked Trip Advisor. The first 10 comments were negative. Unfortunately, we've booked and there's no turning back. They have a no-refund-under-any-circumstance policy.

What kind of a business does that?

We checked in and walked to the room. ONE queen sized bed. They said, "you booked a superior room." True.

"But your website had a photo with two queen beds for this category.... AND we called your office to confirm that detail."

It was only when we showed them the misleading photo and asked for a refund that they relented and offered us a family room upgrade for free for one night - we'd move back to a superior room with a queen and a twin bed the next night.

It took over an hour to sort it out.

The kids were so exhausted from the trip and the ensuing discussion, we decided to accept their offer. Anyway, my husband can dive the next day an all this trouble will be worth it.

Not.

"Miss, what time does the dive shop open?"

"8 am"

The next morning, my husband heads over to the dive shop and is met by a construction site. After much hassle going back and forth to the lobby, the guy in charge finally arrives.

"Sir, what time is the next dive scheduled?"

"No dives today. Water is too choppy"

"But we just saw six boats pass full of divers"

"Well, we don't have a boat. The dive shop is under reconstruction so we decided to repair the boat too"

"Okay, can we dive in your house reef?"

"All our tanks are empty. Dive shop is closed."

Okay. So we're at a dive resort to dive and they do not offer diving. I think the honorable thing to do is at least post that update on their website. We would have gone somewhere else.

They also didn't offer to take us somewhere where we could arrange a dive. It seems they just expected us to languish at the resort.

On the brighter side, the restaurant looks nice and the food is decent (not bad, not spectacular - although the ala carte menu is overpriced).

Expect to pay around Php 600 per head/meal including two regular drinks or one fruit shake. Small kids eat free at the buffet.

The rooms are okay - clean. The staff are friendly. I know I keep saying this, but they were the highlight of this trip. They try really hard but their efforts are wasted by the company that runs this resort.

If you just want a pool and a decent place to stay - you're better off taking a staycation in Manila. At least you won't feel ripped-off.

You can forget diving or snorkeling in the saltwater pool, you'll see about a dozen fingerlings. The aviary consists of three cages. It doesn't look like they rescue animals here. The lone white-breasted sea eagle looked more bored than we were.

As I write this review, we're now in room 301. City lights glitter in the horizon, the waves crash rhythmically on the shore. For a brief moment, our disappointment melts. It's peaceful out here. Gazing at the sea.. Oh look, it's another boat... Back to reality.

From the pool area, the sound of a familiar tune gets louder by the second. Two men try to duet at the videoke bar. They start screaming out the lyrics to Runaway Train.

I hear a door open and the family in the adjoining room walks in and turns on the television. They don't mean to be loud, but we can hear them anyway. It's going to be a long night, but at least we're going home tomorrow.

The diving trip was going to be our Father's Day surprise - mission failed. Thanks Eagle Point.


Stayed June 2014
Helpful?
4 Thank Totsintow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Mabini hotels

Los Angeles, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed June 12, 2014

On an overnight family trip to Batangas, we decided to stay at Eagle Point as walk-ins. We should have known better at the outset, as we were greeted at guest parking with prison-like signs warning us that bringing in food or beverages (of which we had none) was not only "strictly prohibited" but that our bags were "subject to search." We also were warned "no exit pass, no exit." Not the friendliest or most welcoming atmosphere.

After the shuttle ride to the lobby and check-in, we were shown to our two rooms: one "sea view," and one with no view. On the way, we were greeted by the peeling paint, rust, and crumbling concrete that dominated the mostly dismal facilities. The rooms, barely Batangas 3-Star standard, were plain, poorly decorated, without amenities, and sour-smelling.

We proceeded to the restaurant for lunch. Service was lackadaisical and indifferent. After being seated, we were given cold moist towels for refreshment. Out of five, three were stained and had to be returned. The food was no better: poorly made with little to no flavor, except for the sinigang which was average at best but significantly better than everything else.

The resort has no usable beach whatsoever (rocks and gravel dominate), so swimming must be done at the pools. These are poorly maintained, with crumbling concrete and tiles. One pool is salt water and, we were told, contained fish for a so-called eco swimming experience. The water was foul-smelling and scummy, however, so we decided to avoid that experience and used the lower fresh-water pool. There, we asked repeatedly for pool towels; being ignored, we were forced to walk to the front desk to request them. The towels were finally brought to us about 45 minutes later by a disheveled security guard, who made us fill out a detailed form warning us that if the towels were not returned, we would be appropriately charged.

Naturally, all three towels were stained, either with rust or something fouler.

The dinner buffet was on a par with the poor, barely edible lunch cuisine. Featured at dinner, however, was a so-called dessert consisting of fruit salad (it was not possible to identify the fruit) with a creamy, overly sweet sauce, and topped with soggy corn flakes. How appetizing.

The clear highlight of our stay, however, occurred when using the bathroom before turning in. We then discovered that we had paid Php 5,000 for a room with a toilet that had to be flushed by hand, using a bucket provided near the sink. Fortunately I was not lonely while executing this absurd procedure, as a two-inch long cockroach sat quietly on the bathroom counter watching me the entire time.

Our departure time, 4:00 a.m., could not arrive soon enough.

Having spent many years visiting the Philippines and staying at all manner of hotels, resorts, and guest houses, I can say with confidence that Eagle Point, for the rates charged, is about the worst maintained, least friendly, and most unpleasant resort I have had the misfortune of visiting, PHP 500 per night would be, roughly, an appropriate room charge, and even that would be too much in my opinion. Save your money, save your holiday: DO NOT STAY AT EAGLE POINT!!!!!!

Room Tip: The sea view rooms do, in fact, have views. See my detailed review, however.
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  • Stayed June 2014, traveled with family
    • Value
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Helpful?
3 Thank LABiztrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 6, 2014

Good food and service. the ambience and live band were great plus the natural location right on the crystal clear water.
Our trip to Eagle Point resort private beach called sepoc beach was around 20 minutes boat ride but again well worth the trip. I will come again

Room Tip: It is a very adventurous ride from the car park to the main resort but well worth the experience tha...
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  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed June 5, 2014

I went last week from Friday to Saturday. He booked a set menu. The food was abundant but very bad. The hotel has too many stairs everywhere, the room doesn't make justice of what you pay for it. I had been to other places around there much nicer than this. I will never be back again.

The place is very poorly maintained, it needs more cleaning on the common areas and in the bathrooms of the rooms.

Room Tip: Be aware that there are plenty of stairs everywhere. I would never visit a place like this with smal...
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  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nadia V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
1 review
Reviewed May 27, 2014

really disappointed but mostly we checked out and paid for the bill on my credit card. A day later they charged us for another $110 on my girl friends card. Terrible overall experience. the place is very poorly maintained and the staff is not friendly nor well trained.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 8940frisco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
83 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed May 20, 2014

This might have been a better resort/hotel before but os of the present it really needs an overhaul. I've been writing this review in retrospect and improvements might have been done already. But based on my experience the resort do has potentials but is not maximized. The travel from Manila took so long and arriving tired at the hotel gives a wrong impression. The service is not prompt for arriving guests, we've waited for sometime to get accomodated and be guided to our rooms, even if we had paid long before we made our reservations. The steep road to the hotel is a challenge for your vehicles and your car must be in good condition. The steep climbs and cliffside location is somewhat scary for possible landslides.. The hotel and its rooms are old and really needs remodeling. The location of this resort is nice, giving you your well deserved privacy. The trees are preserved giving you a cooler atmosphere. The place is good spot for snorkeling and diving. You can swim around the vicinity and be satisfied. The island trips were also commendable. I hope this place will still improve and be better on my next visit.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Almlkns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Eagle Point Resort

Property: Eagle Point Resort
Address: Barrio Bagalangit, Anilao, Mabini | Batangas, Philippines, Mabini, Luzon 4202, Philippines
Location: Philippines > Luzon > Calabarzon Region > Batangas Province > Mabini
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 7 Hotels in Mabini
Price Range (Based on Average Rates): $
Hotel Class:3 star — Eagle Point Resort 3*
Number of rooms: 90
Official Description (provided by the hotel):
Eagle Point Batangas Beach Resort and Hotel, a nature's wonderland situated in Anilao Batangas Philippines, offers a luxurious and yet affordable getaway for couples, family, and groups; a favorite destination of scuba divers from around the world. The resort owns part of Maricaban Island, popularly known as Sepoc Beach Center with longest sandy shore in the area of Anilao Batangas. This place is also famous for company outing and team building venues which is 15 to 20 minutes boat ride from the main resort. This Batangas beach resort is also famous being a dive resort in Anilao Batangas which is in the middle of a network of 30 Anilao dive spots, bursting with underwater life and blessed with clear visibility. Scuba Diving in the Philippines is possible throughout the year particluarly in Anilao Batangas ... more   less 
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Also Known As:
Eagle Point Hotel Mabini
Eagle Point Resort Batangas/Mabini, Philippines

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