The staff at Casita Ysabel are so pleasant, but that's about all the positive that I can say about this place.
We were completely misled by the website. First, this is ridiculously far, practically at the tip of Batangas. We thought it had to be worth it, given the distance and the rates they were making us pay. Boy, were we wrong!
ENTERING AND PARKING WERE DIFFICULT because of a steep, narrow, one-way driveway. Cars face the serious danger of falling over a precipice when making a u-turn to get back out. If you're not an experienced driver, forget it.
Second, THE FOOD WAS AWFUL AND EXPENSIVE. We arrived at 11am, famished and requested if we could have lunch early. THEY FORCED US TO HAVE BREAKFAST AT 11:30, only later to tell us that they were charging us for that AND for lunch.
Breakfast per person: 1 fried egg, a cup of rice, a tiny longganisa (sausage) the size of a thumb, and fried bangus the size of a post-it. (P250) No kidding.
Lunch per person: 2 shrimps, 1 piece of fried chicken the size of a baby's fist, 1 lumpia with a pepper (not spicy) inside, and 2 pcs of what looked like mashed and then fried vegetables, each about the size of a cookie. (P700) Again, no kidding.
THE FACILITIES WERE OLD AND GROSS. We booked one of their casitas at P5,500 a night only to find that the screens were full of holes (so get ready to be devoured by mosquitos), that the showers were dinky, and that the air-conditioner was so weak that it might as well have not been there. It was actually pitiful; this place is in horrible disrepair.
We were so disappointed in the facilities, the food, and the beach (the rocks are fine but the water feels dirty against your skin and made us itch like mad) that WE DECIDED TO LEAVE. That's right! We asked for a refund, at least for the "meal" (if you can call it that - I've served food at the soup kitchen that is better value than this) we didn't eat and were denied. We tried to get back a portion of our booking fee, but they refused. To be honest, I understand this because we had booked the room for the night, taking it away from other "potential guests" - though there were none in sight. We ended up paying P7,500+ per couple, for a rundown room we did not use and horrible food we had to eat because there was nothing else around.
By the way, there were two other guests who were leaving just as we had arrived. They too had booked the place, saw it and decided to stay elsewhere. I don't know if they got their refund. Another couple also had arrived from a dive, and I overheard them complaining about how dirty and rundown the place was and asking each other where they were going to stay for the rest of their trip.
The clincher was that right before we left, my friend and I asked the ladies in the kitchen to fill up our water bottles (220ml). I asked for ice and was told they had none. When I opened up my bottle, I realized she had only filled mine half full, so I went back into the kitchen to ask for a little more water... and saw ice sitting on the counter. I asked one of the ladies why they had told me when there was no ice when I was looking right at it. Her answer was that they decided to give the ice to the people who went diving. Now what kind of a place has to ration its ice?!?
We were SO upset with our experience at Casita Ysabel. Their MO must be to charge an arm and a leg, knowing that they will never get repeat customers so they have to milk the current ones for all they're worth. Save your money and avoid the stress of this place.
- Official Description (provided by the hotel):
- Casita Ysabel is a charming beachside bed and breakfast located in Anilao, Mabini Batangas, Philippines . It is a2 hour drive from Makati City.Known to be in the center of the center of marine biodiversity, divers and snorkelers from all over the world come to see and experience the rich andbeautiful sea life in Anilao waters. The natural landscape of bamboo rain forests gently meets the coral reef garden at Casita Ysabel beachfront. A unique experience of the pureand natural brings our guests to their much needed calm ,rejuvenation and relaxation.... Simple discoveries and experiences that delight the senses Is our gift to our guests as they leave Casita Ysabel with a new perceptionTo each their own... It is for you to discover ... more less
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- Also Known As:
- Casita Ysabel Batangas/Mabini, Philippines