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“Scenic place with VFM hotel”

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The Candlewood Park beach resort
Ranked #2 of 16 Mandarmani B&B and Inns
Certificate of Excellence
Reviewed July 4, 2011

We went to Mandarmani with family and stayed for a night at the Candlewood Park. Rooms were big and the staff was courteous. However bathrooms and rooms require cleaning. Since this is right next to the beach the winds bring sand right into the rooms.

Food was okay, though try only bengali cuisine.

We got a deal on the rooms as we were taking 2 double bedded room. ACs dont work between 8:00AM to 11AM and again between 4:00PM to 7:00PM and they informed that to us before we checked in.

30 feet away from water, although the beach itself was quite dirty.

  • Stayed: June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Rajarshi G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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240 - 241 of 241 reviews

Reviewed June 20, 2011

Had been to Mandarmani this weekend. Well, the trip went off well. Thank god we shifted hotels at the correct time!

First look at this hotel was too good, rooms lovely, view lovely too. But when we checked-in the scene was totally different!

Regarding the facilities:
1. The doors wouldn't lock
2. The flush wouldn't work
3. The ACs and TVs were switched off at ill times
4. The food was not up to the mark
5. Dirty beds and bed sheets
6. Sand all over the hotel rooms
7. WORSE OF ALL - No water in the morning just when you badly need to make a nature's call

Regarding the service:
1. No Cleaning work done
2. No water supplied when the water pumping motors failed - One of our friends had to request another hotel for an emergency bucket of water
3. WORSE OF ALL - Bad mouthed staff who dint know a bit of Customer Relationship Management

Regarding the experience:
1. Location was very good. Rooms were sea facing
2. Very ill managed hotel with awful staff - even the sofas at the reception were in rags
3. Rooms were too costly as compared to the Hotel Facilities and Services

My recommendation - do not even try this hotel. It is better to stay at a non-sea facing hotel than this one!

  • Stayed: June 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank Madhubanti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandip M, Manager at The Candlewood Park beach resort, responded to this reviewResponded July 28, 2015

Thank you so much for your valuable feedback. I shall definitely look into the matter and go to the depth of the incident which you faced in your holiday vacation. I will provide necessary training for the same to avoid the complaint we would be happy to welcome you once again in near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Candlewood Park beach resort

Address: Post Dadan Patra Bar | Village Sonamui,, Mandarmani 721455, India
Location: India > West Bengal > East Midnapore District > Mandarmani
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #2 of 16 B&Bs / Inns in Mandarmani
Price Range: $22 - $59 (Based on Average Rates for a Standard Room)
Number of rooms: 19
Also Known As:
The Candlewood Park Beach Resort Mandarmani, West Bengal, India

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