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“Excellent Hospitality”
Review of UNA Smart Mandarin

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UNA Smart Mandarin
Ranked #13 of 19 Hotels in Zirakpur
Ghaziabad, India
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent Hospitality”
Reviewed March 27, 2014

I went there to attend the marriage party. I was a great pleasure to stay with UNA Smart Mandarin. Room was really Luxurious and services was also symbol of excellent hospitality. Staff was humble and presentable.

Thanks keep it up.

Room Tip: Take front side room it give a view of highway.
See more room tips
  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank UmangRaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UNA I, Manager at UNA Smart Mandarin, responded to this review, July 10, 2014
Dear Guest,

UNA Namaskar !!!

Thank you for choosing UNA Smart Mandarin, Zirakpur as your preferred destination.

We are extremely delighted to receive such a positive and heartwarming feedback from your end.

It's customers like you who keep giving us the positive feedback which definitely gives our team members the thrust to perform even better.

On behalf of our entire staff here at UNA we thank you for your business and we hope to see you again when your travel plans bring you back to Zirakpur.

Regards,
Team UNA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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33 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
New Delhi, India
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 20, 2014

The rooms and its ambiance can be compared to world-class hotel. Yes, it is not a five-star nonetheless they are well maintained. its on the highway and is well connected. A nice place to have a quick stay even though I stayed for 2 weeks.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank robinjoseph13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UNA I, Manager at UNA Smart Mandarin, responded to this review, July 10, 2014
Dear Guest,

UNA Namaskar !!!

Thank you for choosing UNA Smart Mandarin, Zirakpur as your preferred destination.

We are extremely delighted to receive such a positive and heartwarming feedback from your end.

It's customers like you who keep giving us the positive feedback which definitely gives our team members the thrust to perform even better.

On behalf of our entire staff here at UNA we thank you for your business and we hope to see you again when your travel plans bring you back to Zirakpur.

Regards,
Team UNA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 13, 2014

I booked my room in this hotel through makemytrip. on the hotel page they claimed to offer free wifi, which I did not get. There was bottle of Kinley which was not sealed. I called the front desk and they sent a man who said that this is no big deal and this happens many times. He said that many bottles come with broken seal from the company itself. I tasted the water from 2 bottles in front of him, 1 with the broken seal, and another with the seal intact. Both tasted different. They serve you normal tap water and charge you for mineral water. I took the issue to the manager who accepted that the water was tap water. He promised me that he shall inquire the matter and take necessary action, but no action was taken in my presence. I asked for a written apology from the manager which I have not got yet. 1 more issue with the hotel is that there are a lot of power cuts in the area and ac stops working during power cuts.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Maninder S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UNA I, Manager at UNA Smart Mandarin, responded to this review, July 10, 2014
Dear Guest,

UNA Namaskar !!!

Thank you for choosing UNA Smart Mandarin, Zirakpur as your preferred destination.

The concerns highlighted have been duly noted and will certainly be addressed. Your feedback is appreciated and taken more seriously, as it enables us to monitor and improve the care and service we endeavor to provide to our guests.

On behalf of our entire staff here at UNA we thank you for your business and we hope to see you again when your travel plans bring you back to Zirakpur.

Regards,
Team UNA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Zirakpur hotels

Mumbai
Level 3 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed December 12, 2013

It has a very nice ambiance and excellent food. You can feel the grandeur as you enter the lobby.
Rooms are beautiful and spacious and loaded with stat of the art equipment.
Neat and clean bathroom as well and equipped will all facilities well in advance.
Warm and friendly staff with top-quality service and with a fantastic in dining food services.
Staff is courteous and ready for the extra efforts to make you feel comfortable!
Had a memorable experience here, Overall a very good hotel and highly recommended for stay!

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ballistictushar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UNA I, Manager at UNA Smart Mandarin, responded to this review, December 17, 2013
Dear Guest,

UNA Namaskar !!!

Thank you for choosing UNA Smart Mandarin as your preferred destination.

We are extremely delighted to receive such a positive and heartwarming feedback from your end.

It's customers like you who keep giving us the positive feedback which definitely gives our team members the thrust to perform even better.

On behalf of our entire staff here at UNA we thank you for your business and we hope to see you again when your travel plans bring you back to Zirakpur.


Regards,
Team UNA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about UNA Smart Mandarin

Property: UNA Smart Mandarin
Address: SCO-456, Zirakpur-Shimla Highway | Dhakuli, Zirakpur, Chandigarh 140603, India
Location: India > Chandigarh > Zirakpur
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#6 Luxury Hotel in Zirakpur
Price Range (Based on Average Rates): $
Hotel Class:4 star — UNA Smart Mandarin 4*
Number of rooms: 28
Official Description (provided by the hotel):
Offering a restaurant, UNA Smart Mandarin is located in Chandigarh. Free Wi-Fi access is available. The property is about 5 km from Chandigarh Airport and 8 km from Chandigarh Railway Station. Sukhna Lake is 5 km away and the Rock Garden is 12 km away. Rooms here will provide you with a flat-screen TV, air conditioning and a seating area. Private bathrooms also come with a shower. ... more   less 
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Also Known As:
UNA Smart Mandarin Zirakpur, Chandigarh

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