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The Golden Plaza Hotel & Spa
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Reviews (218)
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All reviewsvalue for moneydowntown mallbig bazaarroom windowdecent hotelreception arearecommend this hotelgood dealnon vegcomfortable stayfood quality isshort stayspecial thankshotel is locatednice propertyclean roomsbuffet breakfast
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211 - 216 of 218 reviews
Reviewed July 9, 2013

Excellent location to stay if you are on business or on way to Himachal / J&K by road, located with a shopping mall it is a good property marred by rowdy guests or simply those who don't have sence of public hygiene. Staff is good but the restaurant is not upto mark. Punjabi taste in continental and south Indian dishes. Rooms are good. DON'T Enter through mall gate, they charge 25 rupees per entry.

  • Stayed: June 2013
    • Value
    • Location
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Thank Meetume2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GP_140603, General Manager at The Golden Plaza Hotel & Spa, responded to this reviewResponded October 1, 2013

Dear Valued Guest,
I am personally dismayed to know of the incidents which affected your pleasant stay at The Golden Palms Hotel & Spa Zirakpur . We will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future.
We look forward to welcoming you back .

Yours sincerely,
Deepak Gupta
General Manager
gm@goldenpalmshotelzirakpur.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 6, 2013

We had a stop-over for a night for honeymoon package through makemytrip.
- Rooms are excellent & service very good
- Behind the curtains, was the view of wide mall area
- Excellent dining area and food was equally good
- Since its connected with the mall & multiplex, at times it could be big plus

  • Stayed: December 2012, traveled as a couple
    • Value
    • Location
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Thank Sanjay V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GP_140603, General Manager at The Golden Plaza Hotel & Spa, responded to this reviewResponded July 22, 2013

Dear Valued Guest,

Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.

We look forward to welcome you back soon.


Yours sincerely,
Deepak Gupta
General Manager
gm@goldenpalmshotelzirakpur.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 4, 2013

This hotel is a part of the mall in Zirakpur, Chandigarh. The best part is the access to the highway (either Shimla or Delhi). It is bang on it, similar to Aloft.

In Chandigarh most hotels of this category offer similar prices for corporates. They have rooms with two views. One with outside view and other with mall view. I mean, if you open the curtains, you may see the inside of the mall. But, I am not sure if the rooms are visible from the mall.

The best part is, staying in this hotel, you can shop and watch movies in a multiplex inside. Their room size is good and well appointed. Room service menu is good though slightly on the higher side, for this category, it is the same story in all similar hotels in Chandigarh.

Apart from the mall, you do not have anything to do in this hotel, as this hotel looks very quite most of the time. Ideally you can visit 17 sector of 35 sector for various pubs and restaurants.

The buffet break fast spread was really small, with very few varieties to choose from. I cannot understand that for a hotel of this segment, how can they serve packaged juices. In Hyderabad, Bangalore and Chennai even smaller hotels provide fresh juices for break fast.

Overall not a bad hotel to stay.

  • Stayed: March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank Rolingstoneking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GP_140603, General Manager at The Golden Plaza Hotel & Spa, responded to this reviewResponded October 1, 2013

Dear Valued Guest,
I am personally dismayed to know of the incidents which affected your pleasant stay at The Golden Palms Hotel & spa Zirakpur . We will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future.

We look forward to welcoming you back at The Golden Palms Hotel & Spa Zirakpur.

Yours sincerely,
Deepak Gupta
General Manager
gm@goldenpalmshotelzirakpur.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 25, 2013

For a stay in Chandigarh i always choose this property. Rooms are perfect for comfortable stay. Washrooms, lobbies & Restaurant are clean. Hotel is easily traceable just at the entrance of city beautiful. Near to airport and Industrial area.

We ordered dinner for dine in.. But food quality and quantity was pathetic.

  • Stayed: November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Manwinder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GP_140603, General Manager at The Golden Plaza Hotel & Spa, responded to this reviewResponded July 22, 2013

Dear Valued Guest,
Thank you for your feedback of your recent stay with us at The Golden Palms Hotel Zirakpur.
I am disheartened to note your unsatisfactory experience at dinner . Please be assured that the same has been shared with the concerned team and the department head for corrective measures and improvement.
I once again apologize for the inconvenience caused to you.

We look forward to your continued support and patronage to The Golden Palms Hotel Zirakpur.

Yours sincerely,
Deepak Gupta
General Manager
gm@goldenpalmshotelzirakpur.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 16, 2013

Stay - 2N

Well to start with, the hotel was really easy to locate as it is a part of the 'Paras downtown mall'and so was the quick check-in process.

For all those who frequently travel or need a nearby airport, this probably will be the best choice of an economical hotel at a distance of 4kms from the airport.

Rooms: Decent, lacked cleanliness but well maintained and decorated.
One thing that disappointed was the frequent power fluctuation/cut, also the AC didnt seems to be cooling enough, which got then repaired.

Bathrooms: Big with adequate choice of toilettres, Serious need of HOT water in the bathroom, all we could get is hardly warm while bathing. The bathrooms lacked cleanliness and hygience which i think was a major flaw.

Food: The buffet wasnt that wide, but the taste of food was really good. the best thing that we loved was the buffet breakfast, it was really tasty. The service and the staff hospitality was just average and cold during the buffet. it felt as if it was in commotion.

Overall a decent hotel, buttom line is "I think choice of food/rooms is highly subjective, but something like cleanliness is of the utmost importance when it comes to such a frequently travelled place like a hotel. This is something the hotel really needs to work on ...."

  • Stayed: May 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
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    • Service
Thank Kapil M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GP_140603, General Manager at The Golden Plaza Hotel & Spa, responded to this reviewResponded July 22, 2013

Dear Guest,
I am personally dismayed to know of the incidents which affected your pleasant stay at Golden Palms Zirakpur . We will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future.
We look forward to welcoming you back at Golden Palms Zirakpur.

Yours sincerely,
Deepak Gupta
General Manager
gm@goldenpalmshotelzirakpur.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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