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“Decent hotel”

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Medallion Chandigarh Zirakpur
Ranked #3 of 19 Hotels in Zirakpur
Delhi
Level 3 Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Decent hotel”
Reviewed August 20, 2013 via mobile

Hotel is located on highway.just stayed for a night on my way back to delhi. The first thing that hit me was the confusing entry and exit gates (from the highway the first gate is exit n the second gate is entry)Hope the management takes appropriate measures to correct the error. Then comes the service no valet parking here, the front office staff was polite n helpful. Rooms are nice n spacious . Security staff not at all trained n dont know how to greet a guest.They have only one restaurant . Food was average n service was good. I would like to thank reservation staff mihir .overall I will say its a decent hotel .

Stayed July 2013, traveled as a couple
Helpful?
Thank Monaasopaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alofthotels, General Manager at Medallion Chandigarh Zirakpur, responded to this review, September 11, 2013
Dear Guest,

Greetings from Aloft Chandigarh Zirakpur !!!

We thank you for choosing Aloft Chandigarh and for sharing your views about your experience on Trip Advisor.

We express our concern and apology over the matter highlighted in your review. We have noted your comments and we will take necessary steps to resolve the issues at the earliest, as applicable. We take guest feedback very seriously and thank you for sparing time to review our property.

We certainly value the patronage of all our guests and trust that you will treat this as an isolated incident and will allow us another opportunity to serve you better.

Best Regards,
Partha Pratim Nag
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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349 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (86)
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English first
menaria
Level 3 Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 17, 2013

ovely hotel/mindfreak hospitality/ amazing garden/delicious food/ facsinating views / fabulous spa / and more and more . worth the price you are paying . they du not charge you unnecessarily like other hotels . taking what they are r giving you .. all facilities available in hotel.. location is wow.. superb. highly recomndded.
chef bali is very very active and takes care of guest needs.....

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jai m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alofthotels, General Manager at Medallion Chandigarh Zirakpur, responded to this review, September 11, 2013
Dear Guest,

Greetings from Aloft Chandigarh Zirakpur !!!


Thank you for staying with us and taking out time to review our property on Trip Advisor. We are glad you had an enjoyable stay with us.

Your encouraging comments about our rooms and other service areas have been received well by the team here and have been accepted with gratitude.

We thank you once again for your generous comments and hope to welcome you back soon.

Best Regards,
Partha Pratim Nag
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed August 15, 2013 via mobile

We stayed here on 27th july. Awesome experience. Staff is much cooperative n best at their end. Food so tsty n yummy. Rooms r so clean. Best service wid good quality of food n nice rooms. This is really a Starwood property... Hotel amenities, indoor games n pool...wow

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rajansinh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alofthotels, General Manager at Medallion Chandigarh Zirakpur, responded to this review, September 11, 2013
Dear Guest,

Greetings from Aloft Chandigarh Zirakpur !!!


Thank you for staying with us and taking out time to review our property on Trip Advisor. We are glad you had an enjoyable stay with us.

Your encouraging comments about our rooms and other service areas have been received well by the team here and have been accepted with gratitude.

We thank you once again for your generous comments and hope to welcome you back soon.

Best Regards,
Partha Pratim Nag
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level 5 Contributor
59 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed August 3, 2013

Went to attend a wedding in Zirakpur thus had booked this hotel as it was real close. According to me these guys should do a complete check of all their services and then reopen their hotel. There was hardly anything which was perfect for a starwood hotel.....there were hair on my bed, a layer of dust could be seen, TV had no channels other than their in house channel, construction work was happening right outside my window, wifi was free but signals were not there .....ALL in all quite frustrating. Avoid till the time they r doing better occupancy. On top of that after sending a complaint all I got was a standard email response ....BAH was better not to write.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank aboozie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alofthotels, General Manager at Medallion Chandigarh Zirakpur, responded to this review, September 11, 2013
Dear Guest,

Greetings from Aloft Chandigarh Zirakpur !!!

We thank you for choosing Aloft Chandigarh and for sharing your views about your experience on Trip Advisor.

We express our concern and apology over the matter highlighted in your review. We have noted your comments and we will take necessary steps to resolve the issues at the earliest, as applicable. We take guest feedback very seriously and thank you for sparing time to review our property.

We certainly value the patronage of all our guests and trust that you will treat this as an isolated incident and will allow us another opportunity to serve you better.

Best Regards,
Partha Pratim Nag
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delhi
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 29, 2013

Please excuse me for being a little harsh but my stay wasn't exactly what you expect from SPG hotels.
The hotel doesn't look too old from the outside but when you go in, it's a different story.
The bathroom corners looks like it has not been cleaned for ages.
The towels were old and stained.
Cleanliness is definitely not a priority in the hotel.
After a few minutes of rain, water started leaking from the window into the room.
The lobby and the front desk staffs looked smart but weren’t very helpful.
The water in the swimming pool will chase away any enthusiast swimmer.
The 40inch TV in the room is a waste with very poor quality cable channels and very few English channels.
The food quality in the restaurant is very poor and the in-room dining is even worst. The serving tray was so dirty that I just couldn’t eat the food that was served in it.

On a positive side,
Nice room
Comfortable bed
Free wifi even if it is slow.

Overall, it wasn’t a very pleasant stay but I am sure the management can improve on few things, specially on cleanliness.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ksekhose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alofthotels, General Manager at Medallion Chandigarh Zirakpur, responded to this review, September 11, 2013
Dear Guest,

Greetings from Aloft Chandigarh Zirakpur !!!

We thank you for choosing Aloft Chandigarh and for sharing your views about your experience on Trip Advisor.

We express our concern and apology over the matter highlighted in your review. We have noted your comments and we will take necessary steps to resolve the issues at the earliest, as applicable. We take guest feedback very seriously and thank you for sparing time to review our property.

We certainly value the patronage of all our guests and trust that you will treat this as an isolated incident and will allow us another opportunity to serve you better.

Best Regards,
Partha Pratim Nag
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 5 Contributor
47 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed July 18, 2013

Was here on a business trip, and took chance of the star woods brand. Was quite disappointed.

1) Food very average
2) Leaking ceilings in restaurant and certain place in lobby just below AC vents
3) Elevator touch buttons difficult to operate needs lot of precision to operate
4) Floor lobby not air conditioned
5) Refrigerator in room completely empty
6) Staff does not have co-ordination

Even the location is quite odd... bang on the highway...

Over all ok. Not sure if I will visit again.
6) Carpet in room not combed and looked very worn

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank IamOpium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alofthotels, General Manager at Medallion Chandigarh Zirakpur, responded to this review, September 11, 2013
Dear Guest,

Greetings from Aloft Chandigarh Zirakpur !!!

We thank you for choosing Aloft Chandigarh and for sharing your views about your experience on Trip Advisor.

We express our concern and apology over the matter highlighted in your review. We have noted your comments and we will take necessary steps to resolve the issues at the earliest, as applicable. We take guest feedback very seriously and thank you for sparing time to review our property.

We certainly value the patronage of all our guests and trust that you will treat this as an isolated incident and will allow us another opportunity to serve you better.

Best Regards,
Partha Pratim Nag
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kapurthala, India
Level 3 Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 12, 2013

I spent 4 days at the Aloft Chandigarh and its everything I would have hoped it would be. Spacious rooms, excellent breakfast, the gym was very nice and curtailed to every need in my work out. The reception was a place I never came across in any of the SPG properties and I don't say that in a bad way. It was really different and the theme really blended with what the Aloft truly stands for. The location is perfect. Not to far away from Chandigarh but gives a person to escape from the city. As I would like to call to "A perfect escape". The Aloft Chandigarh was everything I had hoped it would be and I was really happy with everything that had been offered to me. I really look forward to staying again at the Aloft Chandigarh.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gaganjeet B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alofthotels, General Manager at Medallion Chandigarh Zirakpur, responded to this review, September 11, 2013
Dear Guest,

Greetings from Aloft Chandigarh Zirakpur !!!


Thank you for staying with us and taking out time to review our property on Trip Advisor. We are glad you had an enjoyable stay with us.

Your encouraging comments about our rooms and other service areas have been received well by the team here and have been accepted with gratitude.

We thank you once again for your generous comments and hope to welcome you back soon.

Best Regards,
Partha Pratim Nag
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Medallion Chandigarh Zirakpur

Property: Medallion Chandigarh Zirakpur
Address: Ambala Chandigarh National Highway 22, Zirakpur, Chandigarh 140603, India (Formerly Aloft Chandigarh Zirakpur)
Location: India > Chandigarh > Zirakpur
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 19 Hotels in Zirakpur
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Medallion Chandigarh Zirakpur 3.5*
Number of rooms: 175
Official Description (provided by the hotel):
Celebrate your style at Medallion Chandigarh Zirakpur, a hip new hotel in India's 'city beautiful'. Located just outside the City Center, Medallion Chandigarh is conveniently close to the airports, tech trade and loads of leisure. We are placed in the heart of Zirakpur, which offers a bundle of entertainment options (we are very close to the largest mall of the Tri-city). Large and airy rooms, 42 inch LCD TV /Plug & Play system is installed in every room that charges all your electronics and maximizes work and play! Medallion is the first newly built Hotel in the Tri city providing international standards of service. With 175 rooms, we have the largest room inventory in the whole of Tri city. We are fully equipped with state-of-the-art audio-visual and sound equipment for hosting official meetings and business conferences. Large parking facility is also available. We are located on National Highway (NH21). ... more   less 
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Also Known As:
Medallion Chandigarh Zirakpur

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